North Shore Mazda

Sales - new 2016 cx5 I visited a few different dealers in the area. Most were quick to get me to sign and drive before I was sure I liked the terms. Duarte Bettencourt did I visited a few different dealers in the area. Most were quick to get me to sign and drive before I was sure I liked the terms. Duarte Bettencourt didn't push. We discussed the car and I said I would get back with him in a few days. I went back and we discussed the car further and his easy going personality helped close the deal. More

NEW MAZDA 6 sport I don't know if you guys have met this person, told me that I have no problem to lease a car and he took my credit card to charge down payment for lea I don't know if you guys have met this person, told me that I have no problem to lease a car and he took my credit card to charge down payment for leasing. then the next week, he called me to sign the lease and take the car. so i drove over there. the first word he said to me is "sorry, the bank can't approve your lease request, so you have to buy this car", what? so why don't you just say it on the phone ? then he just sent me to the accountant to sign paper work. then I refused to do that. the accountant asked me "then why are you here?" , I said that person send me in, I didn't say I wanna buy a car. So as a result, I can see they don't wanna give my money back when I asked to, so I spent the whole morning to argue about the price, this person who called Duarte kept saying this is a good deal you should take it. Seriously ?! lies after lies, then I just don't wanna talk to him at all. at last the accountant came out to solve the problem and made a deal with me. it was not the best deal, but good enough after bargaining all the morning. decreasing the loss I could have. and you know what ? this person kept saying give me good rating on line and gave me two different websites to write him a good review, and all the days following he was calling again and again asking about the same thing. after I said I've done that review, then he asked how about the other website ? I said I've done both, you know what? it is never possible to reach this person again. no matter by text or email. what a great experience ! More

Sales Agent review Duarte Bettencourt was my sales person. He was very helpful and knowledgeable with the process of looking at a car. I was looking at the Mazda CX-3. U Duarte Bettencourt was my sales person. He was very helpful and knowledgeable with the process of looking at a car. I was looking at the Mazda CX-3. Unfortunately the car was to small for me. More

AWESOME DEALER EXPERIENCE I was searching for CX-9 since November of 2015 and I was working many different sales reps and Andrew Mwangi from North Shore Mazda was far the best I was searching for CX-9 since November of 2015 and I was working many different sales reps and Andrew Mwangi from North Shore Mazda was far the best experience I had. He was so accommodating from the second I walked into the door the moment I received my keys in my hands. He did everything he said he would do in a timely fashion. I wish I found this type of service earlier in search but I know where to go next time! I was beyond Happy with the service Andrew provided. I am so happy with my 2014 CX-9 Great Service--Awesome people to work with. If you are looking for a Mazda this the place to go. More

Sales agent review I had an outstanding experience with Andrew. He is a great listener, was proactive and genuinely polite to me. I like to think that he has considerabl I had an outstanding experience with Andrew. He is a great listener, was proactive and genuinely polite to me. I like to think that he has considerable good knowledge of the Mazda cars and most importantly he has an impeccable sense of feedback. On a scale of 1 to 10, he is a 8 Thanks, Phares Wabo More

Great Experience at North Shore Mazda My recent experience at North Shore Mazda was a great one, and I am very pleased about my decision to lease my new car from them. Andrew Mwangi was ve My recent experience at North Shore Mazda was a great one, and I am very pleased about my decision to lease my new car from them. Andrew Mwangi was very personable and professional throughout the process, and helped me find the perfect car for me at the right price. I decided on a Mazda 6, and am very happy with both the car and my experience at North Shore Mazda! More

Amazing Customer Service I was greeted by Dmitriy Rutman upon entering and from when I walked into the door to when we left, Dmitriy was nothing less than fantastic. He took h I was greeted by Dmitriy Rutman upon entering and from when I walked into the door to when we left, Dmitriy was nothing less than fantastic. He took his time, was patient with us and was thorough. In the end we walked away with 2016 Mazda 6 and we were happy with our lease. More

Solid experience at North Shore Mazda Duarte was very helpful in finding the right car for my price range. He explained up front that there was no commission from selling, which put me at Duarte was very helpful in finding the right car for my price range. He explained up front that there was no commission from selling, which put me at ease. More

Great Car Buying Experience I recently purchased a Mazda 3 from this dealership. Dmitriy was professional and straightforward throughout the process and also has a great sense of I recently purchased a Mazda 3 from this dealership. Dmitriy was professional and straightforward throughout the process and also has a great sense of humor. Very pleased with my experience at this dealership. More

Excellent Car Buying Experience I have procrastinated in purchasing another car because of the whole car buying process. My older car was literally falling apart and not safe to driv I have procrastinated in purchasing another car because of the whole car buying process. My older car was literally falling apart and not safe to drive anymore. It was now time to put my procrastination behind me to purchase another car. Upon entering North shore Mazda, I was greeted by Duarte Bettencourt. He was friendly, courteous, and professional (not to mention a great sense of humor!). He took the time to show me some used Mazda 3s and Mazda 6s. I originally was looking for a Mazda 3 until he showed me this beautiful 2016 Mazda 6 with very low miles and a stunning color (titanium flash mica....a bronze gray). I took it for a test drive and Duarte educated me about all of the specs of the car. I decided this car is for me! Duarte made the whole car buying process painless. And because my older car was unsafe to drive, Duarte made it possible for me to bring home my new Mazda that same day! I love my Mazda 6 and highly recommend anyone to see Duarte for their next new or used car. Zoom, zoom! More