North Shore Mazda
Danvers, MA
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Great care and efficient, careful sales by Andrew Mwangi We had a pre-approved loan and knew what our trade in value should be on our used Mazda. We went in with high expectations because we have owned many We had a pre-approved loan and knew what our trade in value should be on our used Mazda. We went in with high expectations because we have owned many Mazdas over the last 30 years. Andrew Mwangi was the perfect sales representative. He listened so he understood what we wanted. He made the experience fun by letting me explore cars he knew we were not getting (too small for my husband...too expensive). He went out of his way to make the experience pleasant. His gentlemanly manners and nice smile helped also. He looked directly at us and talked directly with us. More
simple and easy car buying experience If you want a no-pressure, easy, and simply buy process North Shore Mazda is what your looking for. Dmitriy Rutman couldn't have been more helpful an If you want a no-pressure, easy, and simply buy process North Shore Mazda is what your looking for. Dmitriy Rutman couldn't have been more helpful and not only did he get me a great deal, he made me excited about buying me first car. Car shopping can be so stressful and it was nice to find Dmitriy who took care of me and made the experience fun. I bought my first new car here and I'll buy my second one with Dmitriy too! More
Exceeded my expectations I've been shopping around for a Mazda and got the best deal and service at North Shore Mazda. Our salesman, Dmitriy Rutman made the experience pleasa I've been shopping around for a Mazda and got the best deal and service at North Shore Mazda. Our salesman, Dmitriy Rutman made the experience pleasant and personable. I plan on going back to North Shore Mazda and having Dmitriy help me with my next new car purchase. More
Overall great experience I recently leased a 2016.5 cx-5 grand touring from North Shore Mazda. First of all, I am in love with the car! I couldn't be happier! Secondly, Dua I recently leased a 2016.5 cx-5 grand touring from North Shore Mazda. First of all, I am in love with the car! I couldn't be happier! Secondly, Duarte Bettencourt, the sales consultant, was an absolute pleasure to work with. I was greeted by him with a warm, friendly smile and a firm handshake. He not only made myself feel welcomed and comfortable but also the other people that accompanied me. I knew what I wanted and Duarte helped me get down to business as I had previously done my research on the car. He was patient and kind and I did not feel the usual stress of a sales consultants pressure to do something I didn't want to do. If every car dealership had consultants like Duarte, purchasing a car would be a much easier and a pleasant task for everyone! He understood what I wanted and did his best to make me, the customer happy. He nailed that part! I was more than happy with the deal made and appreciate how much everyone put into making it happen. Upon coming back to pick up my vehicle Duarte sat with me and was once again so welcoming with a big smile. He was quick with all my paperwork and was very accommodating to make sure I had what I needed while I waited. Because of Duarte and the wonderful people at North Shore Mazda I will be sure to refer anyone to this dealership and will definitely be back in the future! More
Willing to work to meet your needs. I did my research on the internet for the car I wanted. The Mazda CX 5 was on the top of my list for it's value, gas milage, ability in the snow and I did my research on the internet for the car I wanted. The Mazda CX 5 was on the top of my list for it's value, gas milage, ability in the snow and towing capacity. I was able to look at North Shore's inventory on the internet and arrange for a test drive with a quick phone call. There was no high pressure sales on the test drive. The sales person Duarte Bettencourt was helpful in explaining the car's features and options. As I was leaving the Sales Manager, Bill Iannelli gave me a negotiating price range for the car that made me want to come back after test driving other brands. Duarte was very helpful in setting up appointments for the negotiation of the sale and the meeting with the financial manager. He made sure my time was not wasted waiting for the managers. On the day of delivery, Duarte picked me up from work to bring me to North Shore Mazda to pick up the car and do the final walk through. More
New cx5 Had a very good experience here.Duarte Bettencourt greeted us and made us feel very relaxed and comfortable with the whole car buying process.Thx agai Had a very good experience here.Duarte Bettencourt greeted us and made us feel very relaxed and comfortable with the whole car buying process.Thx again. More
Excellent! Highly recommend! I highly recommend doing business with North Shore Mazda. Duarte Bettencourt was a pleasure to work with & super attentive! He was patient with me as I highly recommend doing business with North Shore Mazda. Duarte Bettencourt was a pleasure to work with & super attentive! He was patient with me as I asked 100 questions & really made me feel like he was working to get me the best price for my new lease :) HIGHLY recommended! More
Amazing experience First time buying a car and the service I received was the best. The whole process went smoothly and it was all very understandable for me as a first First time buying a car and the service I received was the best. The whole process went smoothly and it was all very understandable for me as a first time buyer. Super friendly and very helpful. More
Great! Willing to be fair and reasonable! Duarte is the best I worked with Duarte Bettencourt to purchase a used 2007 Honda Fit. Duarte was friendly, open to answering my questions, and worked hard to ma I worked with Duarte Bettencourt to purchase a used 2007 Honda Fit. Duarte was friendly, open to answering my questions, and worked hard to make sure I was happy with my purchase from test drive to getting the keys. Just like most car consumers, I went to North Shore Mazda because their prices are reasonable, and stayed because they were willing to be fair and reasonable with me. After hunting for a bit at used dealerships, upon speaking with Duarte and other staff members, I a sensed a level of honesty that I did not at other locations. I’d also like to thank Bill I. and Dan M. for working with me as well. Very happy with my purchase. More
great experience for me as a first time buyer Dmitriy was a great sales consultant. As a first time buyer he mad it easy and fast it was a good first experience. I would go back to North Shore Maz Dmitriy was a great sales consultant. As a first time buyer he mad it easy and fast it was a good first experience. I would go back to North Shore Mazda any day to buy another car. More