North Shore Mazda

wonderful experience I drove by the dealership on a daily basis. One day I noticed an adorable mini cooper sitting on the lot. I watched it for several weeks and looked I drove by the dealership on a daily basis. One day I noticed an adorable mini cooper sitting on the lot. I watched it for several weeks and looked it up on line. It seemed fairly priced and to be in good condition with low mileage. I finally made the trip up the driveway to see the mini in person. after looking at the outside and peeking in the window I headed towards the showroom. Dimitiy met me half way. I asked him to unlock it and he went and got the key. Because of recent surgery, I was unable to drive the car so Dimitriy drove me around the parking lot so I could get a feel for it. Needless to say I bought it. They gave me a very fair price for my trade in and handled every detail of the transaction with ease. Dimitriy helped us every step of the way, always helpful, giving moral support when needed. Overall a wonderful experience. More

Great service and great buying experience Working with Andrew Mwangi made my car buying experience simple and enjoyable. Andrew is an excellent consultant with a lot of knowledge about the buy Working with Andrew Mwangi made my car buying experience simple and enjoyable. Andrew is an excellent consultant with a lot of knowledge about the buying process and the cars. I would recommend North Shore Mazda dealership to anyone looking for great service with great deals! More

New Mazda 3 I highly recommend North Shore Mazda! I've got yet another great car!! Working with Dmitriy was a breeze! Dmitriy helped me to pick up a right car.!! I highly recommend North Shore Mazda! I've got yet another great car!! Working with Dmitriy was a breeze! Dmitriy helped me to pick up a right car.!! Ia m very happy with my new ride! More

Excellent first time car buyer experience Andrew Mwangi provided a relaxed experience for me as a first time car buyer. He was respectful, helpful, and genuinely kind, and I couldn't be happie Andrew Mwangi provided a relaxed experience for me as a first time car buyer. He was respectful, helpful, and genuinely kind, and I couldn't be happier with my Mazda! He was helpful in guiding me through the process and going over my options in a transparent manner. He even arranged for me to be picked up in Worcester in order to pick up the car, and then was efficient and supportive in getting everything done in our time frame. Thanks Andrew! More

Love my new Mazda 3 I walked into the dealership with a bit of skepticism after having already test driven about 10 vehicles in search of an affordable lease. This disapp I walked into the dealership with a bit of skepticism after having already test driven about 10 vehicles in search of an affordable lease. This disappeared within minutes as Dmitriy sat down with me to go over everything I was looking for. As he reviewed my requirements, he left nothing out. He was extremely helpful in narrowing down my search and was able to give me some incredibly competitive rates on a new Mazda 3 that had everything I needed and wanted. Two weeks after signing the lease, I'm still in love with the car and beyond satisfied with the help Dmitriy provided. More

Excellent I was in desperate need of a car ,I when to north shore Mazda and left the same day whit a new car.everyone was so nice to me especially my sales cons I was in desperate need of a car ,I when to north shore Mazda and left the same day whit a new car.everyone was so nice to me especially my sales consultant Dimitry Rutman he toke the time to fiend me the perfect car ,my experience whit Dimitry Rutman made me confortable as a single mother I no nothing about baying a car ,but everything was great and perfect.i will always recommend north shore Mazda to everyone .thank you North Mazda ,thank you Dimitry Rutman. More

"Customer satisfaction is our goal". Mazda North. I would like to share our unique experience with Mazda North dealership. We have 2013 Subaru Forester. Recently, Subaru sent us an offer to buy back I would like to share our unique experience with Mazda North dealership. We have 2013 Subaru Forester. Recently, Subaru sent us an offer to buy back our car without obligation to purchase from them. We decided to see cars of other brands, and then make the decision whether it makes sense to buy a new one. We dropped by the Mazda North dealership to check out the cars there. We were served by a sales consultant Duarte Bettencourt. We liked Mazda CX-3 model. The Mazda North dealership gave us the same offer for our car as Subaru as well as various options for leasing or purchasing. In the end we purchased Mazda CX-3 that same day. However, at home we realized that we have no serious reasons for buying a new car now. Next day we came back and could not believe that Mazda North manager actually agreed to annul the purchase and give us our old car back. I would like to mention that legally, the US does not have the cooling off period (which is very common in many countries). And it is up to individual dealership to decide how to treat the customer in a situation like this. So I was extremely surprised that the dealership has accommodated us at NO EXTRA COST! I would like to note that throughout the whole experience Duarte and dealership staff acted with utmost level of professionalism and care. Our thinking and decisions have changed a number of times, Durante took them on with understanding, courtesy, patience and desire to help us. He mentioned a number of times that the wishes of the customer are not words but the rule, and his words were genuine. Mazda North has demonstrated that customers do come first, even if it’s not necessarily beneficial to their business in the short term. I would like to commend Duarte Bettencourt for high level of excellence in his work. I highly recommend Mazda North to anyone who is considering buying a car. They are HONEST, GENUINE and TRUSTWORTHY! More