North Shore Mazda
Danvers, MA
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Very Patient When I shop for a car, I tend to analyze all available cars with their options and price. Dmitry Rutman was very patient with me as I asked many ques When I shop for a car, I tend to analyze all available cars with their options and price. Dmitry Rutman was very patient with me as I asked many questions, reviewed the prices and compare the Mazda with other car companies. This is not a short process and he explained things, sometimes repeatedly, while I spent weeks making sure I was buying the correct car from the best dealership. There was never any pressure for an immediate purchase. Once I made the decision to purchase the Mazda CX-5, after comparing the people from three surrounding dealerships, I decided that Northshore Mazda was the best place to go. The prices were all similar, but the customer service and professionalism at North Shore Mazda made the difference. More
I highly recommend George Ciko! My "sales rep", George Ciko, was VERY pleasant, knowledgeable, and accommodating. He went out of his way to make sure that I was comfortable and very My "sales rep", George Ciko, was VERY pleasant, knowledgeable, and accommodating. He went out of his way to make sure that I was comfortable and very satisfied with my purchase of a certified pre-owned CX-5. I highly recommend George Ciko if you are thinking of purchasing a new or used Mazda. More
Internet and in person review Bill Iannelli was very patient and helpful dealing with my requests via e-mail and paved my way into the dealership with information on hand. Upon arr Bill Iannelli was very patient and helpful dealing with my requests via e-mail and paved my way into the dealership with information on hand. Upon arrival at the dealership I met Mr. Dmitriy Rutman and again the experience was a good one. Mr. Rutman was a very easy to deal with person and at no moment I felt pressure to do anything. This is my second Mazda car and I recommend Mazda to any one looking for a new vehicle. More
The most transparent car buying process, great experience! From the beginning of the process (we started through email), North Shore Mazda answered questions, was respectful of our time, and was incredibly fri From the beginning of the process (we started through email), North Shore Mazda answered questions, was respectful of our time, and was incredibly friendly. Having had multiple terrible experiences at other dealerships, we were so relieved to have a transparent process from start to finish. Bill introduced us to our sales rep George, who walked us through their CX-5 Inventory, and helped us choose the right one for us. When it came time for pricing, they were extremely straightforward, provided all of our options (buying our current leased car, leasing a new one, or an outright purchase with all of their financing offers). Not only that, but after giving us the information, he gave my husband and I a few minutes to discuss our options without any pressure of having him sit there. We were never rushed, and were always given straightforward answers. Larry in finance walked us through all the paperwork, could explain every figure on every page, and was also incredibly friendly. I would absolutely recommend these guys again, hands down! More
Dmitriy was Excellent! I went to North Shore Mazda to buy a new CX-5. They had the exact car I was looking for in stock and it was a quick and easy process. Dmitriy was ve I went to North Shore Mazda to buy a new CX-5. They had the exact car I was looking for in stock and it was a quick and easy process. Dmitriy was very nice and easy to deal with. I had total comfort during the transaction from walking in to driving out with the car the same day. Excellent staff and facility all around. More
Professional and respectful I was sold on purchasing a Mazda CX-5 before my visit. The sales and management staff reinforced my decision was correct. The entire staff was so help I was sold on purchasing a Mazda CX-5 before my visit. The sales and management staff reinforced my decision was correct. The entire staff was so helpful. Above and beyond. More
Great Experience - Great Brand This is the second vehicle I've purchased from this dealer and I've had 2 great experiences. Staff is always friendly and accommodating. I highly re This is the second vehicle I've purchased from this dealer and I've had 2 great experiences. Staff is always friendly and accommodating. I highly recommend working with Dmitriy. Very professional and he definitely took good care of my questions and concerns during the purchase. Will definitely purchase my next car from him. Overall, fantastic dealer and salesperson! More
Great experience Had a great experience with Dmitriy. He was professional, courteous, and represented the dealership very well. Would definitely recommend!Much better Had a great experience with Dmitriy. He was professional, courteous, and represented the dealership very well. Would definitely recommend!Much better than other nearby dealerships. More
My Mazda 3 is awesome Maho was so knowledgeable about the cars and product. Chris, his sales manager, was incredibly nice for a car dealership sales manager. Overall great Maho was so knowledgeable about the cars and product. Chris, his sales manager, was incredibly nice for a car dealership sales manager. Overall great experience More
Excellent experience - Happy with my new CX-9!! My experience at North shore Mazda was excellent. I am the type to be suspicious of sales reps of any kind, but Dmitry was very friendly, helpful, and My experience at North shore Mazda was excellent. I am the type to be suspicious of sales reps of any kind, but Dmitry was very friendly, helpful, and honest! He worked with me on my trade and gave me a great deal on my "new" SUV. We were still finishing up after closing hours and I did not feel rushed at all!! I'm happy with my purchase! Thank You my Friend! More