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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

May 20, 2021

They had just the certified pre-owned I was looking for at a great price. When I decided to buy, I was helped by Eric, who was incredibly knowledgeable and friendly. He made the whole process quick and eas More

by DW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
April 08, 2021

My experience with Dominique was the worst among other Mazda’s dealers (Liberty, Wellesley, Mastria). Before coming into the dealership, my name was typed incorrectly. She took longer than others dealers More

by Yutong Jiang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominique
March 01, 2021

I had excellent service and Great experience with Brian Encarnacion, he was very acknowledgeable and Great explainer all . Thank you so much for all your help with purchase of Used car .I will recommend yo More

by Khadija
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Encarnacion
February 14, 2021

I was very pleased with the customer service provided by Duarte at NShore Mazda. He helped my son and myself through the process of trading in our old Subaru for a brand new Cx-5. He answered all questions More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
February 02, 2021

Great customer service skills and Duarte helped meet my needs when it came to what I wanted in an SUV. I recommend Mazda for those were were looking for a great customer experience and decent priced vehicl More

by Temberleythomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt, Brian Coyle
January 26, 2021

Thank you all at north shore Mazda, I havent gotten a new car in over 10 years and Duarte made it so easy! Thank you for taking the time and patience to help me. I love it and couldn't be happier. More

by Anniek24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
January 25, 2021

I recently went to North Shore Mazda looking for a certain used car I found online. Duarte, a product consultant greeted me at the door and immediately made me feel heard. This dealership does an exce More

by mquintiliani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt, Dan McBride
January 19, 2021

Process was easier than other dealerships. I looked around three different places in the surrounding areas including other Mazda shops and selected NS Mazda in the end using Duarte bettencourt More

by dlo9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
January 05, 2021

⭐️⭐️⭐️⭐️ Duarte Bettencourt ⭐️⭐️⭐️⭐️⭐️ Duarte, i was ⭐️⭐️⭐️⭐️ Duarte Bettencourt ⭐️⭐️⭐️⭐️⭐️ Duarte, i was really satisfied with your help and support helping me purchase my Mazda CX30 at a great price& More

by Orlandovazquez75@comcast.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George C
December 11, 2020

Came in today and Duarte helped me today with picking up a pre owned vehicle. He was very professional and very helpful. I came from out of state and he was very accommodating. Thanks ! More

by Kevinfox017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
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