North Shore Mazda

Horrible Experience buying from them! Treatment was horrible and they will rip you off. Don’t go here Treatment was horrible and they will rip you off. Don’t go here More

We just purchased a 2022 Mazda CX30. We love the vehicle but also loved working with our salesperson Eric and the delivery specialist Lisa. From the moment we walked in, and sat with Er We love the vehicle but also loved working with our salesperson Eric and the delivery specialist Lisa. From the moment we walked in, and sat with Eric, he put us at ease, had a great sense of humor and was upfront about costs. He really made the car buying experience great. Lisa helped us with setting up our Mazda connect and pairing our phones and helping us to understand the vehicle's features. Service from beginning to end was excellent. I highly recommend Eric and North Shore Mazda. More

This was my first time leasing a car, and from start to finish, Eric made the process so easy! Walking into a dealership alone, not knowing much about cars, can seem a little intimidating, but Eric made m finish, Eric made the process so easy! Walking into a dealership alone, not knowing much about cars, can seem a little intimidating, but Eric made me comfortable right away. He asked me what I was looking for and what I wanted in a new car and then really worked with me to find me what I was looking for. He was able to work with me to get my payments at an amount I felt comfortable with and also listened to my millions of questions. Overall, I am very happy with my experience and will definitely return! More

We purcased A 2020 CX5 and we love it! Thanks for answering all our questions and being so helpful Eric Martiniello... you made this a great experience for us and our 3 year old grandson! Thanks for answering all our questions and being so helpful Eric Martiniello... you made this a great experience for us and our 3 year old grandson! More

Tried to 10% upcharge on a new Mazda. Then tried to convince me that I could get it for the "right price" (i.e. 10% upcharge but my target monthly payment) by taking out a 6-7 year 7% int Then tried to convince me that I could get it for the "right price" (i.e. 10% upcharge but my target monthly payment) by taking out a 6-7 year 7% interest financing plan from them. Total rip off. Go to Patrick Mazda near Worcester, not North Shore. More

We have purchased 3 cars from North Shore Mazda in recent years. Dominque Charles worked with us on new car purchases in 2020, 2021 and a 3rd new car purchase in March of 2022. All 3 experiences were e years. Dominque Charles worked with us on new car purchases in 2020, 2021 and a 3rd new car purchase in March of 2022. All 3 experiences were excellent. There was no pressure from Dominque …just helpful honest answers when I had a question. She made the buying experience enjoyable. Brian in finance was also low pressure….he showed me the finance options and I picked the one that suited my needs. Lisa took her time and showed me how to set up my phone and use of the controls and stayed with me until I was comfortable with everything. All in all.. a very positive experience working with North Shore Mazda! Thank you! Edward Kane More

Very good place to buy a car from. Samuel my sales person was very onest and knowledgeable when it came down to choosing a vehicle. Awesome customer service. Samuel my sales person was very onest and knowledgeable when it came down to choosing a vehicle. Awesome customer service. More

I would have gave 5 stars all the way however some issues came up and I don't believe I was taken care of.leo the salesman was great. I bought a 20k dollar truck I was thankful the dealer was willing to deli came up and I don't believe I was taken care of.leo the salesman was great. I bought a 20k dollar truck I was thankful the dealer was willing to deliver however after I got home from work and drove the truck for the first time after it got delivered I noticed a very bad clunk in the back from the drive train I advised my salesman immediately and asked if I should have it looked at locally before I put any more miles on it.i was told that you wouldn't pay for any repairs unless it affects the state inspection... pretty blown away by that especially when I asked the salesman who delivered it if he felt anything while driving it and I quote it Definitely felt really bad going down hill... so before I even take possession of the vehicle there's already an issue. My first thought is that's pretty bad God I home nothing else is wrong with this truck or else I'm screwed. So I drove it to work the next day and on my way to work the truck was banging hard and then started to run like crap.not bad enough to throw a check engine light but clearly noticeable. As I'm a mechanic I looked over vehicle and found the slip yoke in the drive shaft is seized up causing drivetrain issue and spark plugs were worn out causing engine roughness.so for 100 dollars in parts and 2 hours of my time in labor could have had a 5 star but not to even bother to offer any assistance before knowing what the issues were is crazy to me. That leaves a bad impression for me More

We have purchased 2 cars from North Shore Mazda in recent years. Eric Martiniello worked with us on a new car purchase in 2019 and a 2nd used car purchase recently. Both experiences were excellent. Eric and years. Eric Martiniello worked with us on a new car purchase in 2019 and a 2nd used car purchase recently. Both experiences were excellent. Eric and other staff were very straight forward and easy to communicate with. The process was transparent and head ache free. We are very happy with both vehicles and highly recommend Eric and North Shore Mazda. More

My husband and I have been looking at small SUVs and Mazda just jumped out at us. Duarte Bettencourt was very polite and helpful. Mazda just jumped out at us. Duarte Bettencourt was very polite and helpful. More