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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

August 21, 2018

Amazing! I came into the dealership looking for a specific suv that they had in stock. Zoe, who happened to help me was amazing! She made everything run so smo More

by Sarii330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hi Sarii330, Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! It sounds like Zoe and the rest of the staff were able to do just that, so on behalf of her and the rest of the North Shore staff-enjoy many miles in your new car and we look forward to seeing you again!

August 19, 2018

Great dealership. Great sales people. Awesome experience. Bought a Mazda 6. Zoe and the whole team was great. It was the least stressful car buying experience I’ve had. Can’t recommend enough. More

by Zoomzoomzoom
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello ZoomZoomZoom, We are proud to hear that your visit to North Shore was the least stressful car purchase you have ever made! Our product consultants are there to provide you with information, not stressful sales tactics and it sounds like Zoe hit the mark! The Mazda 6 was a great choice by the way! We hope you enjoy many miles in it and look forward to seeing you again!

August 10, 2018

Great dealership! Great car!! My experience with this Mazda dealership was terrific. George Ciko was out Salesperson - he was transparent about the cars we looked at and their pri More

by redmazdalady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, George C
Sep 12, 2018 -

North Shore Mazda responded

Hello RedMazdaLady, To begin-you chose a great screen name and a great color for your car! Life is too short not to add some vibrancy! We are really happy to hear that you chose us to purchase your first Mazda from and that George and Lisa were able to make it such a terrific experience. First impressions mean everything to us and we always want to start off on the right foot! We hope you enjoy many miles in your new Mazda and look forward to seeing you again!

August 01, 2018

Above average dealership Eric Martiniello was great! He was concise and transparent about the process and our options, and knowledgable about the vehicles. It was a pleasant, More

by MazdaCX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hello, We appreciate you taking a few minutes of your time to share your visit to North Shore Mazda! Eric is known for being incredibly helpful and pleasant to work with, so we are glad to hear that he is living up to his reputation! The CX-5 was a great choice and we hope that you enjoy many miles in it!

July 24, 2018

Highly recommended Had a very pleasant and easy, no-pressure buying experience with them! Got a great car that they drove an hour away to meet me at my town hall to help More

by shmaronn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Olson, Bill Iannelli, Jason Piazza, Joe mama
Sep 12, 2018 -

North Shore Mazda responded

Hi SHMaronn, These are the types of reviews that any company strives for, so we really do appreciate your kind words. It means even more knowing how above and beyond Sean went to make your experience outstanding. We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to Bill, Jason, Sean and Erik. I am sure they will be happy to hear that they made your experience such a pleasant one. We hope you enjoy many miles in your new car and we look forward to seeing you again!

July 20, 2018

Muy feliz con Victor! Con gran paciencia Victor Alvarado nos ayudo a selecionar un vehiculo perfecto en un precio espectacular ami y ami esposo. Extremada mente profession More

by Mazda_2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado , Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hola Mazda_2017, Para comenzar, gracias por tomarse un tiempo para compartir su experiencia en North Shore Mazda. ¡Víctor está muy feliz de saber que hizo que tu experiencia de compra de automóviles fuera tan excelente! ¡Esperamos que disfrute de muchas millas en su auto nuevo y le agradezca su visita!

July 19, 2018

Like Zoom Zoom We felt like we were sitting in our living room, no high pressure, very knowledgeable, answered all our questions. Vehicle is just terrific, color is More

by bobear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello, Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hello Bobear, What a great description for a car! "Color is explosive like driving a fire that's on fire times two" It painted the perfect picture in my mind! We are really happy to hear that you were as comfortable buying your car as sitting at home-our goal is to provide you all of the information you need without being pushy and apparently we are on the right track! We really hope you enjoy many miles in your new, red chariot and look forward to seeing you again!

July 18, 2018

Good experience . Eric was great and very helpful. he was very knowledgeable and helpful and not pushy. Very responsive and helpful with all the paperwork. would rec More

by Nikhil88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hi Nikhil88, Thank you for taking the time to share your experience at North Shore Mazda-we know it takes a few minutes out of your day and we always appreciate any feedback that will help us get better! If you have any other questions or comments do not hesitate to reach out to us and we look forward to seeing you again soon!

July 16, 2018

Excellent experience. Loved the service when acquiring my new car. Really helpful. I would recommend getting your Mazda here, it’s quick and everybody is so understanding a More

by JohnBatlle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello, Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hello John, It sounds like Eric and Jason were working overtime in order to get you the car you wanted and we will be sure to pass along your special thanks and shout out to them! We are proud to know that your experience was pleasant and smooth as we continue to work at making every customer feel the same way as you. Enjoy many miles in your new vehicle and we look forward to seeing you again!

July 09, 2018

Excellent customer service They understood my needs and wants and we didn't have any haggling back and forth for the price of the car. They were able to deliver to me exactly w More

by druocchio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Dan McBride, Eric Martiniello, Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hello Druocchio, This is the major difference between our product consultants and most other dealers' salesmen: our whole job is to provide you all of the unbiased information you need so that you can make the right choice! We appreciate you taking a few minutes out of your day to share a little bit about your visit to North Shore and we hope you enjoy many miles in your new car!

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