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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

September 19, 2018

Great Experience Zoe was great , knew her product well.Great attitude , tried to get us where we needed to be with regards to price. X5 touring is a beautiful car . Wo More

by Artcaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Sep 20, 2018 -

North Shore Mazda responded

Hey Artcaro, Thank you for taking a moment of your time to share a bit about your experience at North Shore Mazda! Zoe is great and we are very proud to have her on the team! Although you did not buy a vehicle with us, we hope that we can be of assistance in the future and we wish you the best of luck in your car search!

September 12, 2018

Awsome Eric Martiniello was very helpful whit my purchase. He was able to let me take my new car home that day. I would highly recommend this dealership! More

by Hiltondawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 13, 2018 -

North Shore Mazda responded

Hello Hiltondawg, We appreciate you taking a few minutes of your time to share your visit to North Shore Mazda! Eric is known for being incredibly helpful and pleasant to work with, so we are glad to hear that he is living up to his reputation! Congratulations on your new car and we hope you enjoy many miles in it!

September 05, 2018

Simply amazing Zoe and this Mazda dealership are terrific! I thought buying a car would be a painful experience but I was pleasantly surprised with this team. Zoe wa More

by Xlu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Sep 13, 2018 -

North Shore Mazda responded

Hello Xlu, You are absolutely right: it can be extremely daunting when you have to navigate the process of finding a new car. The fact that Zoe was able to turn the situation around and actually make it enjoyable speaks volumes about her and I will be sure to pass along your feedback! We hope you enjoy many new miles in your CX-5 and the Shaker team is happy to know that we were able to turn a negative situation into a positive!

September 02, 2018

Customer Service Today I stopped in and was greeted by Eric Martiniello. He was courteous and professional. He took the time to listen to what I had to say and under More

by Roach1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hi Roach1021, No one likes a pushy salesperson, so we are happy to hear that one of the main reasons you chose to shop with us is because George was helpful and informative-not aggressive and annoying! Car buying can be tricky, especially when it comes to financing and it is awesome that George was able to not only get you into the car you wanted, but on your terms! We appreciate any recommendations and really hope you enjoy many miles in your new car!

September 01, 2018

Very helpful very responsive I have a very good experience with this dealership and interactions with George from car buying to after-purchase service. George knows his products w More

by Heng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George C
Sep 12, 2018 -

North Shore Mazda responded

Hello Heng, These are the types of reviews that any company strives for, so we really do appreciate your kind words. It means even more coming from someone who happens to be a first-time car owner (Congratulations!) We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to George and the rest of the staff! I am sure they will be happy to hear that they made your experience such a pleasant one. We hope you enjoy many miles in your new car and we look forward to seeing you again!

August 31, 2018

Easy & transparent! I love North Shore Mazda. Everyone I have worked with has been straightforward and professional, and Bill & Zoe were no exception. Bill was endlessly More

by I❤️Unicorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello I<3Unicorns 🦄 To begin-what a unique screen name! I hope you can see the little unicorn emoji above.....but these are the types of reviews that any company strives for, so we really do appreciate your kind words! It means even more coming from someone who has so much experience in purchasing cars! We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to Bill & Zoe! I am sure they will be happy to hear that they made your experience such a pleasant one. We hope you enjoy many miles in your new car and we look forward to seeing you again!

August 27, 2018

Amazing from start to finish I had a great experience with this dealership from the time I walked in on the first day to when I got my car. They didn't constantly call me every 5 More

by Chanycek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hi Chanycek, No one likes a pushy salesperson, so we are happy to hear that one of the main reasons you chose to shop with us is because Eric was helpful and informative-not aggressive and annoying! Car buying can be tricky, especially when it comes to financing and it is awesome that Eric was able to not only get you into the car you wanted, but on your terms! The new Mazda 3 is a great car by the way and going by your picture, you picked a great color too! We really hope you enjoy many miles in it and we look forward to seeing you again!

August 27, 2018

Excellent experience Eric was very professional, personable, and patient with us throughout the whole process. I like that he was upfront but understanding about what our More

by euri_ayala87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Sep 12, 2018 -

North Shore Mazda responded

Hello Euri_Ayala, It is a shame, but unfortunately sales people have brought upon their own stigmas! That is why we chose to have product consultants instead: we are here to provide you information and guide you through the car buying process, not try to sell something you do not need! Eric has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that he was living up to his name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! You guys look great in the picture by the way and we hope you enjoy many miles in your new CX! (Gorgeous in white!)

August 24, 2018

Breath of Fresh Air! Not my first Mazda but first one from this dealership. George Ciko was a breath of fresh air as compared to other dealership experiences. George was More

by madotto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George C, Jason Piazza
Sep 12, 2018 -

North Shore Mazda responded

Hi Madotto, These are the types of reviews that any company strives for, so we really do appreciate your kind words. It means even more coming from someone who previous experience purchasing Mazdas! We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! We will be sure to pass your feedback to George and Jason! I am sure they will be happy to hear that they made your experience such a pleasant, breath of fresh air! We hope you enjoy many miles in your new car and we look forward to seeing you again!

August 23, 2018

Amazing car buying experience! I cannot say enough great things about the car buying experience at Northshore Mazda. Zoe was professional, patient, and extremely knowledgeable. It t More

by Bluehen07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Sep 12, 2018 -

North Shore Mazda responded

Hello Bluehen07, We don't blame you for taking your time and doing your due diligence! Buying a car is a huge life decision and we believe that people should buy when THEY are ready, not the staff! Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! We are happy that you returned to us when the time was right and we hope you enjoy many miles in your new car!

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