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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

December 15, 2018

New car! Zoe was very helpful and a pleasure to work with! She made sure I got what I wanted and was awesome! I got a great deal after she brought Dan over to More

by Dana121518
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Dec 17, 2018 -

North Shore Mazda responded

Hello Dana, Congratulations on your new vehicle and thank you for taking a moment of time to share how your visit with us went! We are happy to hear that Zoe and Dan were able to get you the help and information you needed so that you were able to make a comfortable decision. On behalf of them and the rest of the North Shore staff-we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

December 14, 2018

Great experience Eric is Awesome!! Helped me choose the perfect car that is just right for me. Easy and stress free. Great experience Would recommend Eric to anyo More

by xyu95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Dec 14, 2018 -

North Shore Mazda responded

Hello XYU95, Congratulations on your new car and thank you for taking a moment out of your day to share how your visit with us went! Eric will be really pleased to hear that he was able to get you the information you needed in order to make a comfortable decision and your feedback will be passed along to him. On behalf of the whole the North Shore team, we really hope you enjoy many safe miles in your new car and we look forward to seeing you again!

December 13, 2018

Great Dealership Eric is verry professional I felt I was I dealing with family .Eric explained everything about the car. Best experience at a dealership. Thumb up for More

by Donny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees were great ., Bill Iannelli, Eric Martiniello
Dec 13, 2018 -

North Shore Mazda responded

Hello Donny & Diane, Congratulations on your new Mazda and thank you for taking the time to visit us and share a bit how your visit with us went! Eric will be pleased to hear that he was able to provide you all of the information you needed in order to make the right decision, ultimately making your experience the best! I will be sure to pass your feedback along to him, but on behalf of the North Shore team, we hope you both enjoy many safe miles in your new Mazda and we look forward to seeing you again!

December 13, 2018

Purchase/Deluvery of 2018 Mazda 3 Just picked up my 2018 Mazda 3 at North Shore Mazda. Sale consultant Zoe Ventre is very friendly, professional and delivery went very smoothly.This is More

by Siss254
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa. Did not catch her last name), John Burke, Zoe Ventre , Joe mama
Dec 13, 2018 -

North Shore Mazda responded

Hello Siss254, Congratulations on your third Mazda 3 and thank you for taking a moment of your time to share how your visit with us went! The 3 is a great all-around sedan, so we completely understand why you would want the new and improved 2018 in your driveway. Zoe is known for being courteous and helpful so we are happy that she was able to help you throughout your leasing decision. She will be very pleased to hear that your experience was pleasurable, but on behalf of her and the rest of the team, we hope you enjoy many safe miles in your new 3 and we look forward to seeing you again!

December 06, 2018

Great experience at North Shore Mazda. I went to North Shore Mazda to buy a car after my girlfriend had a car accident. We met with Eric Martiniello, he was very professional and was not pu More

by jlaramie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Dec 06, 2018 -

North Shore Mazda responded

Hello JLaramie, To begin, we are sorry about your girlfriend's accident and we are happy to know that she is ok. It can be extremely daunting when you have been in an accident and suddenly need to navigate the process of finding a new vehicle. The fact that Eric was able to turn the situation around and actually make it enjoyable speaks volumes about him and I will be sure to pass along your feedback! We are proud of the fact that our staff consists of product specialists as opposed to salespeople-It really makes the difference and your experience is a testament to that! On behalf of the North Shore staff-we hope you enjoy many safe miles in your vehicle and the Shaker team is happy to know that we were able to turn a negative situation into a positive!

December 03, 2018

Friendly and Easy to Work With Zoe was very nice and easy to talk to. Dealership is very nice and straight forward sales approach made the process extremely easy. Would definitely More

by gbruno11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mwangi, Dan McBride, Zoe Ventre
Dec 03, 2018 -

North Shore Mazda responded

Hello GBruno11, Thank you for visiting us and for taking a moment of your time to share how your experience went! I will be sure to pass your feedback along to Zoe who will be pleased to hear that your visit was a pleasant one. We appreciate you stopping by and the whole team looks forward to seeing you again!

December 03, 2018

2015 mazda cx-9 test drive with Zoe Today my husband Frank and I visited North Shore Mazda specifically to see and test drive their White 2015 Mazda CX-9. We were paired up with Produc More

by bwhalenmunro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
liz on internet response team was always quick to respond to inquiries, Dan McBride, Zoe Ventre
Dec 05, 2018 -

North Shore Mazda responded

Hello BWhalenmunro, Thank you for taking the time to travel up from Newport and visit us at North Shore Mazda! We also appreciate you taking the time to share how your visit with us went. Regardless of whether or not you purchased with us, we are happy to hear that Zoe was able to get you the help and information you needed in order to make the right decision. She will be pleased to hear that your visit was a pleasant one! We all wish you the best of luck in your search for the perfect CX-9 and we look forward to seeing you again!

November 29, 2018

Amazing service The most important thing in buying a car is the car itself and the service. car is a bomb, and the service is top notch. the process of buying a car w More

by vichka-zemlyanichka@yandex.ru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
Nov 29, 2018 -

North Shore Mazda responded

Hello Vichka, Congratulations on your new car and thank you for taking the time to share how your experience with us went! The whole team is happy to hear that you are enjoying the car and that they were able to provide you the service that you expect from a dealer. On behalf of the staff, we all hope you continue to enjoy many safe miles in your car and we look forward to seeing you again!

November 27, 2018

No Pressure - Good Listener The salesperson, Duarte Bettencourt, was easy going and helpful in my decision to buy a Mazda for the first time. Sean Scheiffern in financing was ver More

by 55PlusDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt
Nov 27, 2018 -

North Shore Mazda responded

Hello 55PlusDriver, Congratulations on your new vehicle and welcome to the Mazda world! We appreciate you taking a minute of your time to share a bit about your visit with and I will be sure to pass your feedback along to Duarte and Sean! I know they will be pleased to hear that they made your first Mazda purchase a pleasurable, headache free one! We all hope you enjoy many safe miles in your new car and we look forward to seeing you again!

November 25, 2018

Leased my 1st Mazda CX5 After test driving many vehicles I decided to try a Mazda. I liked the fact that I didnt have 20 people chasing me in the parking lot when I 1st got More

by LUVMYCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McBride, Zoe Ventre
Nov 26, 2018 -

North Shore Mazda responded

Hello LUVMYCX-5, Congratulations on your new CX-5, a great choice by the way and thank you for taking a few minutes out of your day to share a bit about your experience with us! Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! Car buying can seem like a daunting scenario, so our product consultants go above and beyond to be transparent with our customers so that they make the right decision! It sounds like Zoe was able to do just that, so on behalf of her and the rest of the North Shore Mazda staff-enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

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