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North Shore Mazda

Danvers, MA

4.6
1,133 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,133 reviews

February 21, 2019

CX3 Lease Renewal This is my second lease with Northshore Mazda and I am very happy with my experience over the years. Thank you Eric Martiniello and Andrew Mwangi for More

by Mazda1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mwangi, Eric Martiniello
Feb 22, 2019 -

North Shore Mazda responded

Hello Mazda1234, Congratulations your new Mazda and we really appreciate you taking a moment of your time to share some feedback with us. We also really appreciate you visiting us again and servicing with our team over the years! Eric and Andrew will be really happy to hear that they have provided you the help and information you've needed in order to make comfortable decisions during your visits. On behalf of the both of them, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again!

February 20, 2019

Zoe Centre was a great help. Zoe was extremely helpful in helping me to purchase my new Mazda 6. She was very knowledge and put me completely at ease during the entire process. I More

by WilliamP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 22, 2019 -

North Shore Mazda responded

Hello William, Congratulations on your new Mazda and thank you for taking a minute out of your day to share some feedback with us! We are really happy to hear that Zoe was able to get you the help and information you needed in order to make a comfortable decision and actually enjoy the car buying process! On behalf of Zoe and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again soon!

February 19, 2019

Zoe Ventre is awesome Zoe was so helpful buying my new car.I’ve bought many cars, this experience is the best I’ve had.,honest, reliable and trustworthy. More

by Dibarr34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 22, 2019 -

North Shore Mazda responded

Hello Diane, Congratulations on your new car and thank you for taking a minute of your time to share how your visit with Zoe went! It means even more coming from someone who has so much experience buying cars! We are really happy to hear that she was able to get you the help and information you needed in order to make the right decision. We will be sure to pass your feedback along, but on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 19, 2019

Dominique Charles was fantastic! A fantastic experience. Dominique Charles was top notch! She was professional, personable and knowledgeable. I would absolutely recommend her to anyon More

by KAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominique Charles
Feb 22, 2019 -

North Shore Mazda responded

Hello Kar, Congratulations on your new vehicle and thank you for taking a minute of your time to share a bit of feedback with us! Dominique will be really pleased to hear that she was able to get you the information and help you needed so that you could make a comfortable experience and actually enjoy the car buying process. On behalf of her and the rest of the North Shore team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again.

February 16, 2019

Mazdacx5 Zoe Ventre was really helpful in finding us a great deal on a 2019 Mazda CX-5 Touring. Will be back for service and sales in the future. More

by bbolcome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 18, 2019 -

North Shore Mazda responded

Hello Bbolcome, Congratulations on your new CX-5 and thank you for taking a minute out of your day to share a bit of feedback with us! Zoe is known for being really helpful and knowledgeable so we are happy to hear that you were able to make a comfortable decision. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

February 12, 2019

Great experience great service Zoe and Bill were up front and really helpful. Felt like they did what they said they would and worked hard to fit The right car into my budget More

by Dsherms12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 12, 2019 -

North Shore Mazda responded

Hello Dsherms12, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with the team went! We are really happy to hear that Zoe and Bill were able to work together to get you into a car that fit your needs and your budget. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 11, 2019

Excellent experience at North Shore Mazda. Highly recommend the store, especially Eric Martiello - very attentive to our requests. Very satisfied with our new pre-owned 20 More

by Fernando Castro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Feb 13, 2019 -

North Shore Mazda responded

Hello Fernando, Congratulations on your new Fiesta, a fun, great choice by the way and thank you for taking a minute out of your day to share how your visit with the team went! Eric has been with the team for some time and we are very happy to have him-he is knowledgeable, helpful and it sounds like he was able to get you all of the information you needed so that you made a comfortable decision. On behalf of the whole team, we hope you enjoy many safe miles in your new Fiesta and we look forward to seeing you again!

February 09, 2019

Good, quick experience We really enjoyed our experience with Zoe. She very clearly and patiently presented our options to us and communicated all aspects of the deal. We wer More

by GPS68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 11, 2019 -

North Shore Mazda responded

Hi GPS68, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with us went! It is a shame, but unfortunately sales people have brought upon their own stigmas! That is why we chose to have product consultants instead: we are here to provide you information and guide you through the car buying process, not try to sell something you do not need! Zoe has a reputation for being friendly, informative and helpful-so we are really happy and proud to hear that she was living up to her name! On behalf of her and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

February 08, 2019

Transparent shopping. Car shopping is my least favorite thing to do. As a young woman most dealership sales people approach you as if the internet doesn't exist and they mu More

by squimbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Feb 11, 2019 -

North Shore Mazda responded

Hello Squimbay, This is the major difference between our product consultants and most other dealers' salesmen: our whole job is to provide you all of the unbiased information you need so that you can make the right choice! We don't like stressful situations and car buying can be one of the biggest, so our staff goes above and beyond to make sure our customers are informed and taken care of. We are happy to hear that Eric was able to provide you with such a great experience and it goes to show that we are still working hard to make each and every customer as happy as you! On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 05, 2019

Duarte Bettencourt! Duarte Bettencourt was terrific! He made purchasing a new car a very positive experience. Our schedule required us to pick up my new Mazda on a day w More

by 1KarenJustkaren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 06, 2019 -

North Shore Mazda responded

Hello Karen, Congratulations on your new Mazda and thank you for taking a moment out of your day to share how your visit with us went! Sometimes things can become a bit hectic in the showroom and we are really proud to hear that Duarte was able to shine up your new Mazda for you! He's a real team player and we are very happy to have him on the team! On behalf of the whole North Shore Mazda crew, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again!

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