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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

February 08, 2019

Transparent shopping. Car shopping is my least favorite thing to do. As a young woman most dealership sales people approach you as if the internet doesn't exist and they mu More

by squimbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Feb 11, 2019 -

North Shore Mazda responded

Hello Squimbay, This is the major difference between our product consultants and most other dealers' salesmen: our whole job is to provide you all of the unbiased information you need so that you can make the right choice! We don't like stressful situations and car buying can be one of the biggest, so our staff goes above and beyond to make sure our customers are informed and taken care of. We are happy to hear that Eric was able to provide you with such a great experience and it goes to show that we are still working hard to make each and every customer as happy as you! On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 05, 2019

Duarte Bettencourt! Duarte Bettencourt was terrific! He made purchasing a new car a very positive experience. Our schedule required us to pick up my new Mazda on a day w More

by 1KarenJustkaren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 06, 2019 -

North Shore Mazda responded

Hello Karen, Congratulations on your new Mazda and thank you for taking a moment out of your day to share how your visit with us went! Sometimes things can become a bit hectic in the showroom and we are really proud to hear that Duarte was able to shine up your new Mazda for you! He's a real team player and we are very happy to have him on the team! On behalf of the whole North Shore Mazda crew, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again!

February 05, 2019

Simple and easy Zoe was a pleasure to work with. She was friendly, knowledgeable and efficient. I would highly recommend Zoe to any friends and family looking for a More

by Juliefit186
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 06, 2019 -

North Shore Mazda responded

Hello Juliefit, Congratulations on your new car and thank you for taking a minute out of your day to share how your visit with us went! Zoe is a pleasure to have on the team and we are happy to hear that she was able to get you the help and information you needed in order to make a comfortable decision! Your feedback will be passed along to hear, but on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 02, 2019

Victor is a delight My wife and I had the pleasure of working with Victor as we purchased our Mazda CX-5. Victor was extremely helpful and responsive to all of our questi More

by charear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Feb 04, 2019 -

North Shore Mazda responded

Hello Charear Congratulations to you and your wife on your new CX-5 and thank you for taking a moment of your time to share how your visit with us went! Victor is known for being extremely helpful and informative and we are happy to hear that he was able to get you and your wife into such a great car and such at just the right time-what a way to enter into the New Year might I add. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

February 02, 2019

Fast, easy, and fun Zoe Ventre helped me find a car that fits me, at a price that also accommodated me. I highly recommend this location. ****Ask for Zoe, she will get More

by jamie1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 04, 2019 -

North Shore Mazda responded

Hello Jamie, Congratulations on your new vehicle and thank you for taking a few minute out of your day to share how your visit with us went! We will be sure to pass your feedback to Zoe-I am sure she will be happy to hear that she made your experience such a pleasant one. On behalf of the whole North Shore Mazda team, we hope you enjoy your new vehicle and we look forward to seeing you again!

January 31, 2019

Love my new car! Victor and his team were great! Very informative and helpful. Felt like they had my best interest in mind through out the whole process. Very happy!!! More

by Rsoxfann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado , Joe mama
Jan 31, 2019 -

North Shore Mazda responded

Hello RsoxFann Congratulations on your new car and thank you for taking a few minutes out of your day to share how your visit with us went! Victor always goes above and beyond for our customers, getting them the help and information they need in order to make a comfortable decision and actually enjoy the car buying process-like it should be! We are happy to hear that he was able to do that for you and your feedback will certainly be passed along. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

January 30, 2019

Leasing 2019 Mazda CX-9 We had Zoe Ventre help me and my husband through the leasing process our our brand new mazda CX-9 from start to finish! She made the process fun,simpl More

by Obieswife17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre , Joe mama
Jan 31, 2019 -

North Shore Mazda responded

Hello Obieswife17, Congratulations to you and your husband on your new CX-9, a great choice might I add! We also appreciate you taking a moment of your time to share how your visit with us went! Zoe is known for making smooth, comfortable and most importantly, enjoyable! We are happy to have her on the team and your feedback with certainly be passed along. On behalf of the whole North Shore Mazda team, we hope you both enjoy many safe miles in your new CX-9 and we look forward to seeing you again!

January 30, 2019

Victor is awesome!! I recently went in to North Shore Mazda to lease a CX-5. I worked with Victor and he was incredibly helpful, courteous, and informative. He made the w More

by Hannah1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Jan 31, 2019 -

North Shore Mazda responded

Hello Hannah, Congratulations on your new CX-5 and thank you for taking a few minutes out of your day to share how your visit with us went! Victor always goes above and beyond for our customers, getting them the help and information they need in order to make a comfortable decision and actually enjoy the car buying process-like it should be! We are happy to hear that he was able to do that for you and your feedback will certainly be passed along. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

January 30, 2019

Stress Free Buying Experience Victor Alvarado was amazing. He was very helpful, informative and a pleasure to work with. My husband and I are very pleased with the car we purchased More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Jan 31, 2019 -

North Shore Mazda responded

Hello Rose, Congratulations to you and your husband on your new car and thank you for taking some time to share how your visit with us went! We are glad to hear that you enjoyed your TruVideo-it is a great way to send a custom, interactive video that really showcases your unique car, without you having to travel anywhere! In addition, we send TruVideos for service situations, allowing us to be transparent with our customers regarding the care of their car. On behalf of Victor and the rest of the North Shore Mazda team, we hope you both enjoy many safe miles in your new car and we look forward to seeing you again!

January 25, 2019

Car buying at its easiest Brought the joy of buying a car back. Hassle free, stress free....what making a purchase should be like. Made to feel at home....like a valued family More

by Red plates21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello, Joe mama
Jan 28, 2019 -

North Shore Mazda responded

Hello RedPlates21, Congratulations on your new car and thank you for taking some time to share how your visit with us went! We believe that the car buying experience should be a joyous occasion, not one filled with uncertainty and angst. We are happy to hear that you enjoyed your car buying experience and on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your car and we look forward to seeing you again!

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