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North Shore Mazda

Danvers, MA

4.6
1,133 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,133 reviews

March 20, 2019

The entire experience was awesome Met with Zoe. She was incredibly patient and knowledgeable. At no time did I ever feel pressured, and I ended up buying my car from her. I highly r More

by MSM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Mar 21, 2019 -

North Shore Mazda responded

Hi MSM, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with us went! Our product specialists, especially Zoe, are known for being friendly, informative and helpful. We hate pushy sales people and we know that dreadful feeling! For that reason we started "Buy Transparently", our business philosophy-we lay everything out for you with no pressure to buy so you can make a comfortable decision and actually enjoy the car buying process! I will be sure to pass your feedback along to Zoe and the rest of the team, but on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 20, 2019

Best Car Dealership Experience I've Had The whole team there was great, especially Dominique. No one was pushy, they let me make my decision on my own, and Dominique helped me through multip More

by wrenreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Charles
Mar 21, 2019 -

North Shore Mazda responded

Hello Wrenreview, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with us went! Our product specialists, especially Dominique, are known for being friendly, informative and helpful. We hate pushy sales people and we know that dreadful feeling! For that reason we started "Buy Transparently", our business philosophy-we lay everything out for you with no pressure to buy so you can make a comfortable decision and actually enjoy the car buying process! I will be sure to pass your feedback along to Dominique and the rest of the team, but on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 18, 2019

Zoe Ventre Sales Person Had a very enjoyable first time visiting N Shore Mazda. Zoe Ventre was professional and thorough. I will return and follow up with a second visit to g More

by ODB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mwangi, Zoe Ventre
Mar 19, 2019 -

North Shore Mazda responded

Hello ODB, Thank you for taking a moment of your time to share how your visit with Zoe and the rest of the team went! Zoe will be ready and waiting for you second visit and I am sure she will have all of the information you need so that you can make a comfortable choice and enjoy the rest of your car buying experience. On behalf of her and the rest of the North Shore Mazda team, we thank you for visiting and we look forward to seeing you again!

March 16, 2019

Easy Test Drive Came in for a test drive only as I’m in the beginning stages of a potential new car purchase, and Zoe made it quick and easy. No pressure, no car dea More

by KOD33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Mar 18, 2019 -

North Shore Mazda responded

Hello Kod33, Thank you for taking a moment of your time to share how your visit with us went! Zoe is known for being really helpful, friendly and informative and she will be really happy to hear that your test drive went so well. If you do decide to pick a Mazda, the whole team, including Zoe, will be here and ready to answer your questions and give you your keys! We appreciate your feedback and we look forward to seeing you again!

March 15, 2019

Excellent Experience I just bought my 2019 Mazda CX-5 from North Shore Mazda. I did a lot of research reading forums and reviews on Edmunds, KBB, Google, Reddit. I knew t More

by jincto75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte Bettencourt, Bill Iannelli
Mar 18, 2019 -

North Shore Mazda responded

Hello Jincto75, Congratulations to you and your wife on your new CX-5, a great choice by the way and thank you for taking a moment of your time to share how your visit with us went! Bill and Duarte are the perfect duo to have been paired up with-they are friendly, knowledgeable and helpful and it sounds like they were able to get you all of the information you needed so that you could make the right choice. On behalf of the both of them and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and when you two are ready to pick up your CX-3, we will be here with the keys in hand!

March 15, 2019

Great vehicle Dan McBride the manager put the deal together. He is the best. My daughter & I both bought the CX5. I would of walked out if it wasn’t for him. More

by ginnyk97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Dion, Dan McBride, Victor Alvarado
Mar 18, 2019 -

North Shore Mazda responded

Hello GinnyK97, Congratulations to you and your daughter on your new CX-5's! How exciting and a really great choice by the two of you! Dan and the rest of the team will be really pleased to hear that you both had such a wonderful experience here and I will be sure to pass your feedback along. On behalf of the whole North Shore Mazda team, we hope you both enjoy many safe miles in your CX-5's and we look forward to seeing you again!

March 11, 2019

Buying a car doesn't have to be painful I hate buying cars, always feel like I'm getting ripped off. I went to a couple of other dealers and it all seemed to reinforce my feelings. Then I c More

by joeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominique Charles, Bill Iannelli
Mar 12, 2019 -

North Shore Mazda responded

Hello JoeB, Congratulations on your new car and thank you for taking some time out of your day to share a bit of feedback with us! We are pleased to hear that you enjoyed the transparent approach we take to car buying-we don't like pushy salespeople and we wouldn't want any of our customers to experience that sort of environment. That being said, we are happy to hear that Bill and Dominique were able to get you the help and information you needed so that you could make a comfortable decision. On behalf of them and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 07, 2019

great, transparent service Eric was great. It was my first time car shopping myself and he was extremely understanding. Was honest with how much I was paying and never really pr More

by rtam428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Mar 07, 2019 -

North Shore Mazda responded

Hello RTam428, Thank you for taking some time to share a bit of feedback with us about your visit, regardless of whether or not you purchased! We are really pleased to hear that Eric and the rest of the team were able to get you the help and information you needed so that you could make the right choice, even if that means holding off for a little while. When you are ready to purchase, Eric and the rest of the team will be hear to answer your questions and get you into the right vehicle! On behalf of him and the rest of the team, thank you for stopping by and we look forward to seeing you again!

March 06, 2019

EXCELLENT SERVICE I was in a terrible car accident that totaled my college graduation gift to myself. I was determined to find the same car and Zoe made it all possible More

by Carla Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Mar 07, 2019 -

North Shore Mazda responded

Hello Carla, We are sorry about your accident, especially considering the fact that your car was a gift to yourself after such a great accomplishment! It can be extremely daunting when you have been in an accident and suddenly need to navigate the process of finding a new vehicle. The fact that Zoe was able to turn the situation around and actually make it enjoyable speaks volumes about her and I will be sure to pass along your feedback. We hope you enjoy many safe miles in your new vehicle and the Shaker team is happy to know that we were able to turn a negative situation into a positive!

March 05, 2019

Great customer service by Bill and Zoe! Had a great experience with Bill and Zoe! They answered all my questions and were very professional! I would definitely come back here for my next car More

by Mmurelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Mar 06, 2019 -

North Shore Mazda responded

Hi Mmurelli, Congratulations to you on your new car and we appreciate you taking a moment of your time to share some feedback with us! Bill and Zoe are indeed very knowledgeable and friendly, so we are happy to hear that they are living up to their reputation! They will be pleased to hear that they was able to get you the help you needed so that you could make the right decision and actually enjoy the car buying process! On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

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