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North Shore Mazda

Danvers, MA

4.5
1,125 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,125 reviews

March 06, 2019

EXCELLENT SERVICE I was in a terrible car accident that totaled my college graduation gift to myself. I was determined to find the same car and Zoe made it all possible More

by Carla Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Mar 07, 2019 -

North Shore Mazda responded

Hello Carla, We are sorry about your accident, especially considering the fact that your car was a gift to yourself after such a great accomplishment! It can be extremely daunting when you have been in an accident and suddenly need to navigate the process of finding a new vehicle. The fact that Zoe was able to turn the situation around and actually make it enjoyable speaks volumes about her and I will be sure to pass along your feedback. We hope you enjoy many safe miles in your new vehicle and the Shaker team is happy to know that we were able to turn a negative situation into a positive!

March 05, 2019

Great customer service by Bill and Zoe! Had a great experience with Bill and Zoe! They answered all my questions and were very professional! I would definitely come back here for my next car More

by Mmurelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Mar 06, 2019 -

North Shore Mazda responded

Hi Mmurelli, Congratulations to you on your new car and we appreciate you taking a moment of your time to share some feedback with us! Bill and Zoe are indeed very knowledgeable and friendly, so we are happy to hear that they are living up to their reputation! They will be pleased to hear that they was able to get you the help you needed so that you could make the right decision and actually enjoy the car buying process! On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

March 05, 2019

Great Experience I had a great experience with Bill and Zoe. They made the whole process easy and Ingot a great deal in my new car and my trade in. More

by mlc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Zoe Ventre
Mar 06, 2019 -

North Shore Mazda responded

Hi Mlc, Congratulations to you on your new car and we appreciate you taking a moment of your time to share some feedback with us! Bill and Zoe are indeed very knowledgeable and friendly, so we are happy to hear that they are living up to their reputation! They will be pleased to hear that they was able to get you the help you needed so that you could make the right decision and actually enjoy the car buying process! On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 28, 2019

Pleasant & painless Following a disappointing customer experience at another dealership in the Boston area, I came to North Shore Mazda. From initial contact through purc More

by Joe Avg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian (finance), Bill Iannelli, Eric Martiniello
Mar 01, 2019 -

North Shore Mazda responded

Hello Joe, Congratulations on your new vehicle and thank you for taking a few minutes out of your day to share how your visit with our team went! Eric, Brian and Bill have quite a few years of knowledge and experience, so you couldn't have been paired up with a better trio. They will be really pleased to hear that they were able to get you the help and information you needed in order to make the right decision and actually enjoy the car buying process. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

February 28, 2019

Eric is Great I had a great experience working with Eric at North Shore Mazda. He was super helpful, patient, and pleasant. No aggressive sales tactics used by him. More

by DKap
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Eric Martiniello
Mar 01, 2019 -

North Shore Mazda responded

Hello DKap, Congratulations on your new vehicle and thank you for taking a few minutes out of your day to share how your visit with our team went! Eric and Brian have quite a few years of knowledge and experience, so you couldn't have been paired up with a better duo. They will be really pleased to hear that they were able to get you the help and information you needed in order to make the right decision and actually enjoy the car buying process. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

February 28, 2019

Highly recommended! We had a great experience at North Shore Mazda. Eric was low-pressure, helpful, knowledgeable, and very patient. He understood what we were looking fo More

by ArIel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Burke, Eric Martiniello
Mar 01, 2019 -

North Shore Mazda responded

Hello Ariel, Congratulations on your new car and thank you for taking a moment out of your day to share how your visit with us went! We are happy to hear that you enjoyed our transparent car buying process-we hate pushy sales people too! Our goal is to provide you all of the information you need so that you can make the right decision and actually enjoy car buying, like it should be. On behalf of Eric and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 28, 2019

Victor is great! The whole buying experience was easy and seemless. Victor, our sales consultant was very informative and knowledgeable. My wife and I are enjoying our More

by Mrcool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Mar 01, 2019 -

North Shore Mazda responded

Hi Mrcool, Congratulations to you and your wife on your new car and we appreciate you taking a moment of your time to share some feedback with us! Victor is indeed very knowledgeable and friendly, so we are happy to hear that he is living up to his reputation! He will be pleased to hear that he was able to get you the help you needed so that you could make the right decision and actually enjoy the car buying process! On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

February 27, 2019

Great Experience Worked with Victor Alvarado. He got me the car I wanted at an awesome deal. Very happy! Definitely recommended Victor and North Shore Mazda! Loving my More

by Carrguyyyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Feb 28, 2019 -

North Shore Mazda responded

Hello Carrguyyy, Congratulations on your new CX-5, a great choice by the way and thank you for taking a moment of your time to share how your visit with him went! Victor is known for being really informative, friendly and helpful so we are pleased to hear that he was able to get you the help and info you needed in order to make the best decision! On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again.

February 25, 2019

Great experience Zoe was excellent to work with, she made the process very easy, got an excellent deal!! This is my second purchase with north shore Mazda. More

by M. Simon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Feb 26, 2019 -

North Shore Mazda responded

Hello M. Simon, Congratulations on your new car and thank you for taking a moment of your time to share how your visit with Zoe and the rest of the team went. We really appreciate you visiting us again-it speaks volumes! Zoe is known for being friendly, helpful and informative so we are happy to hear that she was able to get you the info you needed so that you could make a comfortable decision. On behalf of her and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again!

February 25, 2019

Straight forward I had been researching the cx5 and wanted touring trim for the electric seat but really didn't need moon roof or Bose. They had a 2018 in. Nice Color More

by Coco
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Eric Martiniello
Feb 26, 2019 -

North Shore Mazda responded

Hello Coco, Congratulations on your new CX-5, a great choice by the way and thank you for taking a moment of your time to share how your visit with Eric and Bill went! They are both known for being helpful and informative so we are happy to hear that they got you the information you needed so that you could make a comfortable decision! On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

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