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North Shore Mazda

Danvers, MA

4.6
1,133 Reviews

84 Newbury Street

Danvers, MA

01923

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Showing 1,133 reviews

April 27, 2019

Excellent Dealership. Very straight forward to work with. None of the usual games. Zoe Ventra helped me and she was supurb. I highly recommend buying a car her More

by Beetle
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Apr 29, 2019 -

North Shore Mazda responded

Hello Beetle Congratulations on your new vehicle and thank you for taking a moment out of your day to share how your visit with us went! Zoe is known for being friendly and informative, so we are happy to hear that he was able to get you the help you needed so that you could make the right decision and actually enjoy car buying. On behalf of her and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

April 26, 2019

Great experience I had a great experience with Duarte Bettencourt. I bought a Mazda C-X5 with a trade in and received a great deal! They made the process so easy More

by Kmroycroft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
Apr 29, 2019 -

North Shore Mazda responded

Hello KM, Congratulations on your new CX-5 and thank you for taking a moment of your time to share how your visit with Duarte and the rest of the team went! It sounds like Duarte continues to live up to his reputation of being friendly, helpful and informative. We couldn't be happier to have him on the team and your feedback will certainly be passed along to him. On behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

April 26, 2019

Great people Great place to buy a car. Have bought a few from the over the years actually. Friendly a staff over all who put a lot of effort in to making everythin More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Alvarado
Apr 29, 2019 -

North Shore Mazda responded

Hello JT, Congratulations on your new vehicle and thank you for taking a moment out of your day to share how your visit with us went! Victor is known for being friendly and informative, so we are happy to hear that he was able to get you the help you needed so that you could make the right decision and actually enjoy car buying. On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

April 23, 2019

Amazing service Zoe was so wonderful to work with and made the whole process so easy and hassle free. No stress at all. I’ve never worked with a better dealership! More

by AngieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe Ventre
Apr 24, 2019 -

North Shore Mazda responded

Hi Angie, Congratulations on your new vehicle and thank you for taking a few minutes out of your day to share how your visit with us went! Zoe is known for being friendly and informative, so we are happy to hear that she was able to get you the help you needed so that you could make the right decision and actually enjoy car buying. On behalf of her and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again!

April 21, 2019

Super efficient and hassle free Eric Martiniello was awesome. We told him that we were just window shopping initially and he gave us the space we needed, but he made himself availabl More

by Annie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian , Eric Martiniello
Apr 24, 2019 -

North Shore Mazda responded

Hello Annie, Congratulations on your new CX-9 and thank you for taking a few minutes out of your day to share how your visit with us went! Eric is known for being friendly and informative, so we are happy to hear that she was able to get you the help you needed so that you could make the right decision and actually enjoy car buying. On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new CX-9 and we look forward to seeing you again!

April 20, 2019

Please don’t insult my family and make my girlfriend cry Came in three times with my girlfriend as someone who was ready to lease a vehicle. Sat down to talk lease prices with Bill and were given high number More

by Matthew D
Recommend Dealer
No
Employees Worked With
Bill Iannelli
May 01, 2019 -

North Shore Mazda responded

Matthew, I am sorry to hear about your experience here at North Shore Mazda. I have shared your review with the management team. We value all of our customers and I apologize for the disappointing visit you had with Bill. If you and your girl friend are still interested in a Mazda, I would be happy to have you work with another product consultant. If you would like to discuss your visit further, I can be reached at jfletter@shakercars.com.

April 18, 2019

Quick in and out Was able to get in and out during lunch breaks and not wait hours negotiating a deal at the dealership. Great selection too. My wife loves Mazda now w More

by 2handedtuna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Dan McBride, Zoe Ventre
Apr 18, 2019 -

North Shore Mazda responded

Hello 2HandedTuna, Congratulations on your new Mazda, a great way to head into Spring, and thank you for taking a moment of your time to share how your visit with the team went. We are really pleased to hear that Zoe, Bill and Eric were able to get you the help and information you needed so that you did not feel the need to shop around-That is truly "Buying Transparently" and how we do business. On behalf of everyone at North Shore Mazda, we hope you enjoy many safe miles in your new Mazda and we look forward to seeing you again soon!

April 17, 2019

Great sales department I got a great deal at North Shore Mazda. Bill and Eric took very good care of me. I will be back for service. Thank you! More

by Giuseppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli, Eric Martiniello
Apr 18, 2019 -

North Shore Mazda responded

Hello Giuseppe, Congratulations on your new vehicle-what a great way to enter into Spring might I add! We also appreciate you taking a moment of your time to share how your visit with us went! The team, especially Bill and Eric, will be really pleased to hear that they provided you the help and service you were looking for so that you could actually enjoy that car shopping experience. On behalf of the whole team, we hope you enjoy many safe miles in your new vehicle and we look forward to seeing you again soon!

April 15, 2019

Duarte bettencourt Thank you Duarte bettencourt for helping me going above and beyond to get me my new lease on my cx5 especially coming in and staying past closing hour More

by Joeybc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duarte bettencourt
Apr 15, 2019 -

North Shore Mazda responded

Hi Joeybc, Congratulations on your new vehicle and thank you for taking a moment of your time to share how your visit with Duarte and the rest of the team went! Friendly, knowledgeable and helpful are words that we regularly hear about Duarte and he will be really pleased to hear that your visit with us was a pleasurable one. We believe everyone should enjoy the car buying process and that is why we live "Buy Transparently": all of the information is provided for you and we never pressure our visitors. We are happy to hear that you enjoyed your car buying process with us and on behalf of the whole North Shore Mazda team, we hope you enjoy many safe miles in your new car and we look forward to seeing you again!

April 15, 2019

Pain free My experience at North Shore Mazda was by far the best car purchasing experience to date. Eric was great, as was Brian in finance. I purchased a Maz More

by Bsettipane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Martiniello
Apr 15, 2019 -

North Shore Mazda responded

Hello Bridget, Congratulations on your new CX-5, a great choice heading into Spring might I add, and we appreciate you taking a moment of your time to share how your visit with us went! Eric will be really pleased to hear that you enjoyed car shopping with us and that he was able to get you the information you needed so that you could make a comfortable decision. On behalf of him and the rest of the North Shore Mazda team, we hope you enjoy many safe miles in your new CX-5 and we look forward to seeing you again!

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