North Shore Mazda
Danvers, MA
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Duarte bettencourt Thank you Duarte bettencourt for helping me going above and beyond to get me my new lease on my cx5 especially coming in and staying past closing hour Thank you Duarte bettencourt for helping me going above and beyond to get me my new lease on my cx5 especially coming in and staying past closing hours to make sure the deal was complete and I was in in working on the credit department thank you I’m so happy and will be doing business with you again More
Pain free My experience at North Shore Mazda was by far the best car purchasing experience to date. Eric was great, as was Brian in finance. I purchased a Maz My experience at North Shore Mazda was by far the best car purchasing experience to date. Eric was great, as was Brian in finance. I purchased a Mazda CX-5. I highly recommend checking out North Shore Mazda for your next purchase or lease. It was a smooth, painless and quick experience. Excellent price. I will purchase from them again. More
Great Experience! Zoe handled the buying process smoothly and efficiently at Mazda north shore. She was very helpful and professional. I would highly recommend her. Gre Zoe handled the buying process smoothly and efficiently at Mazda north shore. She was very helpful and professional. I would highly recommend her. Great experience overall! More
Incredible salesman Duarte Bettencourt came in on his day off to help me finish up the paperwork on my new lease. I thank him very much because and him was very kind to m Duarte Bettencourt came in on his day off to help me finish up the paperwork on my new lease. I thank him very much because and him was very kind to me and my family. More
Excellent experience Although I had serviced my previous car at the dealership, this was my first experience buying a car there. I worked with product consultant Duarte Be Although I had serviced my previous car at the dealership, this was my first experience buying a car there. I worked with product consultant Duarte Bettencourt on the purchase of my new CX-5. He was extremely helpful and accommodating and I highly recommend him. Although I expected to pick up the car several days after completing the paperwork, Duarte expedited the process and had the car ready for me the same day. That was a very pleasant surprise and indicative of his customer service approach. More
Experience at North Shore Mazda Today I planned on visiting multiple dealerships to test drive SUVs and crossovers. North Shore Mazda was my first stop and ultimately my only stop a Today I planned on visiting multiple dealerships to test drive SUVs and crossovers. North Shore Mazda was my first stop and ultimately my only stop as I decided to purchase a new 2019 CX-5. Eric was great to work with. He was very friendly and knowledgeable. I highly recommend this dealership. More
North Shore Mazda and Zoe are amazing! I am so happy I came across North Shore Mazda. When I was looking for a new car, the Mazda CX-3 was actually the last car we decided to give a shot. W I am so happy I came across North Shore Mazda. When I was looking for a new car, the Mazda CX-3 was actually the last car we decided to give a shot. We had always bought Subarus just because of the price and the safety. Living in MA, you have to have AWD for those winter months. It was my top priority so when we found out the CX-3 had AWD and was within our price range we put it on the list. The place is beautiful and our sales woman Zoe was extremely helpful when it came to answering questions and really walking us through what we were getting ourselves into with this car. I didn't feel pressured to make any deal on the spot, or hold us up for hours like many other places do. Zoe is amazing at what she does! From the time we walked in the door that first day to when I was pulling out of the dealership with my new car I was 100% satisfied. More
Perfect for a first time buyer I originally went in to North Shore Mazda to test drive a CX-5 to compare to some other vehicles I was looking at. Zoe welcomed us as soon as we came I originally went in to North Shore Mazda to test drive a CX-5 to compare to some other vehicles I was looking at. Zoe welcomed us as soon as we came in, and was bubbly, friendly, and understanding of my wants. She was able to find a vehicle that was in my budget with the features I was looking for, and that I ended up falling in love with. There was no pressure during the test drive to purchase, and I felt very comfortable asking questions and getting more details about the car. Zoe explained different features that other cars might not have and broke down the numbers for us with a few different options. Once I bought the car all the paperwork was explained in depth, and all the features of the car were explained before I left the lot. Everyone was super helpful and understanding that this was my first time buying a car and I couldn't have asked for a better experience. More
Great experience Just bought a certified pre-owner Mazda 3 and couldn’t be happier. The service provided by Dominique Charles was superb. She was attentive, understood Just bought a certified pre-owner Mazda 3 and couldn’t be happier. The service provided by Dominique Charles was superb. She was attentive, understood my needs and limitations and creatively found a solution that was not matched anywhere (I checked!). This is my family’s 3rd Mazda and from the looks of it, there’s no reason to look elsewhere. More
Great people. No pressure sales. Super followthrough I had my heart set on a car at North Shore - which was sold via Internet to someone else on my way into the dealership. Ended up getting a different I had my heart set on a car at North Shore - which was sold via Internet to someone else on my way into the dealership. Ended up getting a different one that I like even better (Bill worked with me on creating something comparable and I didn't feel like it was a bait and switch - it was even better!) While they may not be the least expensive in the country for various models, they are certainly fair & competitive. We had an unusual situation where my husband was in Los Angeles during this which involved power of attorney and lots of fedexing and lots of patience from the dealership and all involved. Bill had to be out of town through all this but Eric stepped in and went above and beyond to take care of us, including driving up to Salem, NH and working with the town DMV which can be difficult to process things through. I think it was Lisa (sorry if I'm wrong) that came with him and I felt like I had my own team. They are awesome. More