North Shore Mazda
Danvers, MA
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I had been looking for a reasonably priced SUV that was good on gas. My search took me to many dealerships, and I had looked at various models. When arrived at Ira Mazda the sales staff where holding the good on gas. My search took me to many dealerships, and I had looked at various models. When arrived at Ira Mazda the sales staff where holding their morning meeting in the parking lot. I feared that this would be another case of getting out of my car and being attacked by pushy sales people. To my surprise, I was greeted by Emilio Rodriguez and he offered me the information and facts that I was looking for. I test drove two different models before deciding that the Mazda Tribute was a serious contender and I was ready to make a purchase. Emilio made sure that the paperwork was a painless process. Eager to drive away in my new vehicle, Emilio personally made sure that my new vehicle was cleaned, fueled, and ready to go. Overall, Emilio’s honesty, kindness, product knowledge, and willingness to go that extra mile for his customers made my decision to purchase a Mazda easy. In dealing with Emilio, customers will be offered a stress-free, uncomplicated, comfortable experience. Ira Mazda is lucky to have such a great individual on their team. More
I went into IRA Mazda anticipating that all the salespeople would be pushy, obnoxious and untrustworthy and instead I was greeted by Scott Coughlin. He was the opposite of all the bad stereotypes salespeople would be pushy, obnoxious and untrustworthy and instead I was greeted by Scott Coughlin. He was the opposite of all the bad stereotypes about car salesmen. I found him competent, courteous, funny (!) and respectful. My boyfriend and I spent about an hour with him on the Friday after Thanksgiving and then 3.5 hours the following Sunday (when I walked out with my new 2009 Mazda3). Scott made me feel like a valued customer and I trusted him. Not only was he a consummate professional with me as the buyer but he was unbelievably patient and kind to my boyfriend's two kids. In fact, he called me to let me know that Evan (age 11) had left his paper airplane in the showroom and he gave it to when I came back to get the inspection sticker and registration! I felt like I got a really good price on the car and that Scott listened to my concerns and addressed what I wanted. He's a gem! More
I walked into IRA Mazda and was greeted by a very friendly and smiling salesperson named Geoffrey Quijada. I knew what I wanted and I told him exactly what I was looking for. (I have leased for yea friendly and smiling salesperson named Geoffrey Quijada. I knew what I wanted and I told him exactly what I was looking for. (I have leased for years and am very familiar with the process). He sat down with us and LISTENED. I was quite specific in details and he never said he couldn't do it. He was always smiling, pleasant and very professional. Even when he probably couldn't do something, he always was very polite and made an effort to accommodate me. I have to be truthful. I have been a Nissan customer for about 15 years and LOVED my Altima! It was surprising to me that I could finally be swayed to another car. (Although, the Mazda 6 was the only threat to MY Altima). After reaching a deal I believe was FAIR, I decided to go with Geoffrey and IRA Mazda. I picked up my car last night and couldn't be happier. (I do have to admit, I did grieve for a few moments over my trustworthy Altima that I had to give up). If all salespeople were like Geoffrey, the process of buying/leasing a vehicle would be a much nicer experience! Thanks Geoffrey for your outstanding service! By the way, Rich wants to know if you checked into getting those side moldings? HAHAHAHA! Sincerely, Nancy Corso More
This is a fantastic car. Lots of space, great gas mileage, even room for car seats!. I've had no maintenance problems. I was referred to the dealer from a friend, and though I live on the South Sho mileage, even room for car seats!. I've had no maintenance problems. I was referred to the dealer from a friend, and though I live on the South Shore of the state and the dealer is up on the North Shore, it was well worth the drive. They had lower prices to begin with and a greater selection. More
I went to Ira Mazda looking at a new car option that would fit my growing family. I was greeted by Albert and he was really friendly and helpfull. He asked me what I was looking for and gave me options would fit my growing family. I was greeted by Albert and he was really friendly and helpfull. He asked me what I was looking for and gave me options (CX7, CX9 and Mazda 5). I test drove all the cars and fell in love with my new Mazda 5. Albert made it really easy to find the right fit for my needs. He was very knowlegdable and patient. I have shopped around in other dealerships and Albert is the best sales person out there. Great energy!! Thank you for making our shopping amazingly easy. More
Albert is always there to answer any questions i may have. He knows the sale doesn't stop after you sign your papers. I would recomend him to any one I know who is looking for a car!!!! Last year, altho have. He knows the sale doesn't stop after you sign your papers. I would recomend him to any one I know who is looking for a car!!!! Last year, although I wasn't really in the market for a car, I ended up buying a brand new Mazda. I happened upon the lot one day, merely looking at the new cars, and was approached by Albert. He was polite, curtious, and very informative, without being pushy at all. He was so excited about the new Mazda 6 and asked if I was interested in a test drive. After answering all of my questions and helping with the negotiations, I drove off the lot that afternoon in my new car. Debbie Fournier, the service manager at IRA Mazda, is absolutely wonderful as well. She always treats me with the utmost respect and helps me everytime I am in need of service. More
I have been extremely satisified with my car, Mazda Portege, the sales staff and finance department was excellent and they moved me right through the process, test drove, turned in, and walked out with Portege, the sales staff and finance department was excellent and they moved me right through the process, test drove, turned in, and walked out with the new car all in the same day. Service since has been excellent!!! I go and get oil changes, and walk away!!! Best experience ever!!!!!!!! More
I was in the market for a CX-9, and visited IRA Mazda, Liberty Mazda, and Wellesley Mazda. Ira Mazda was the only one that made the process simple and painless. They had great customer Service. I finally Liberty Mazda, and Wellesley Mazda. Ira Mazda was the only one that made the process simple and painless. They had great customer Service. I finally found my salesperson. His name is Emilio Rodriguez, and he was excellent. He was honest, treated me with respect. Emilio is a real professional, well informed, knew Mazda and competition product details, and whenever I wanted to talk to him, he was just a phone call away. There were no bad surprises, only good ones. I have two friends looking for a new Mazda, and I have already recommended them to visit IRA Mazda, and see Emilio, the best sales professional for their car shopping needs. I would recommend IRA Mazda to anyone in the market for a car. And I would definitely return to see Emilio at this dealership on my next Mazda purchase. Thank you again, Mr. Rodriguez and IRA Mazda for your great experience. Happy Holidays! More
Very friendly and helpful.Well Knowledgeable on products. Definitely would buy from him again. Mazda website is very user friendly with all the information you need to make an informed decision. Also set up Definitely would buy from him again. Mazda website is very user friendly with all the information you need to make an informed decision. Also set up to provide information as to what dealers have in their inventory. These was what lead us to this dealer. More
I have recently stopped by the dealership to look for a car for my daughter. I wasn't sure if the Mazda 3 or the 6 would be a better choice for her. Fortunately we met AJ, who was very friendly and helpf car for my daughter. I wasn't sure if the Mazda 3 or the 6 would be a better choice for her. Fortunately we met AJ, who was very friendly and helpful, he took the time and showed us the features and benefits between the two and helped us picked the best car for my daughter. We ended up getting the 3 for her because it was a better fit. We really appreicate the great service from AJ and the store. THANK YOU!!! More