North Shore Mazda

Leased my car Hi all, I worked with Andrew and the experience was fast and simple. They tailored the process to my needs, where extremely helpful and gracious wh Hi all, I worked with Andrew and the experience was fast and simple. They tailored the process to my needs, where extremely helpful and gracious while doing so. More

Wife and I purchased a certified preowned from this location last week. The process was very smooth and the prices were fair. Eric was our sales contact and diligently made sure we had everything we ne location last week. The process was very smooth and the prices were fair. Eric was our sales contact and diligently made sure we had everything we needed and didn't pressure us. A kind and friendly experience. More

Amazing customer service, Dominique Charles was helpful and accommodate all my need. She was right on the point and found the car I was looking for. Flexible and good to negotiate with her. Thank you and accommodate all my need. She was right on the point and found the car I was looking for. Flexible and good to negotiate with her. Thank you More

Quick and easy The sales manager Andrew and sales associate Cam were fantastic. I came up for service on my 2017 Mazda6 and accidentally stumbled into a conversatio The sales manager Andrew and sales associate Cam were fantastic. I came up for service on my 2017 Mazda6 and accidentally stumbled into a conversation with Andrew that resulting in a special going on that would put me in a brand new 2020 Mazda without breaking the bank. Smoothest car transaction that I have had in my life, got everything settled within a few hours and got to get into the car within 24 hours of test driving. These two are fantastic! More

Great Experience with Duarte Bettencourt Duarte Bettencourt was the product consultant that I met in the store. He was really patient with his work and introduced me to all the options that I Duarte Bettencourt was the product consultant that I met in the store. He was really patient with his work and introduced me to all the options that I can have base on my financial situation. More

Dominique Charles is The BEST in the Business Before driving away with my new (to me) 2016 Mazda CX-5, both my daughter and I wanted to hug Dominique for her help in purchasing this car! It is wit Before driving away with my new (to me) 2016 Mazda CX-5, both my daughter and I wanted to hug Dominique for her help in purchasing this car! It is with great pleasure that I strongly recommend Dominique for all your car buying needs. After nearly 10 years with my Mazda 5, I found myself in a position to replace it. Jonathan Fisher (service department) connected us with Dominique on the same day we found out our current vehicle was not worth the repairs it needed. Dominique is the consummate professional. She not only listens to what your needs and concerns are, but she also hears you! When a colleague suggested we lease our vehicle rather than purchase it, she was able to diffuse a tense situation because she completely understood why this was not the right option for us. In addition, she never showed an ounce of frustration as we fussed over ever detail. Dominique has attained Elite-Master Certification and it showed throughout the process. She is extremely knowledgeable about the vehicles and what features they offer. Her expertise, paired with her outstanding listening skills, enabled her to put us into the right car. Dominique was with us every step of the way. She was with us as we discussed our needs and then test drove the vehicle. After signing off on all the purchase, it was Dominique that introduced us to the finance manager. We expressed a minor concern regarding the vehicle and she immediately had the service department look at it before we took the car home. During pickup, she transferred the plates from the old vehicle to the new one and even paired my phone with the vehicle. She handled it all! From start to finish, the process was easy and painless. There was no baloney and no games. I highly recommend everyone visit Dominique at North Shore Mazda. I will be referring everyone I know and when it’s time for our next purchase, she is the only person we plan on working with. See Dominique and you will actually enjoy the car buying process! More

Great used car buying experience! I had a great experience at North Shore Mazda! I did a lot of my research online so coming in to buy a used car, I knew what I was looking for. Eric w I had a great experience at North Shore Mazda! I did a lot of my research online so coming in to buy a used car, I knew what I was looking for. Eric was a great help along the way, answering all the questions I had and making himself readily available around my schedule. I'm very satisfied with the attentiveness of all the employees I spoke to and the car I bought and definitely would recommend North Shore Mazda and Eric! More

Good Experience I stopped in to simply test drive a couple of vehicles ... and was totally up front that I was not looking to purchase. The sales associate who assist I stopped in to simply test drive a couple of vehicles ... and was totally up front that I was not looking to purchase. The sales associate who assisted me, Duarte Bettencourt, was very cordial and accommodating in every way. If I were ready to purchase a Mazda, I feel the time and attention provided by Duarte and one of the managers, Andrew Mwangi, was both kind and professional and would certainly be reason to do business with North Shore Mazda and it’s staff. More