North Shore Mazda
Danvers, MA
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We visited a number of dealers and also communicated with various dealers on-line and via telephone. Ira offered us not only the best deal, but also the best customer service. Kal was excellent to work with. various dealers on-line and via telephone. Ira offered us not only the best deal, but also the best customer service. Kal was excellent to work with. He was never overbearing or pushy. He was up front, honest, and fair with us but also an excellent salesperson and knew his product. I am very happy with my purchase as it was the right choice for me. I love driving my new car! More
Excellent dealership. Helpful information and prompt service. I felt I was in control and was not pressured to "buy now" or upgrade, spending more than originally planned. Highly recommend Ira Mazda to service. I felt I was in control and was not pressured to "buy now" or upgrade, spending more than originally planned. Highly recommend Ira Mazda to all. Have had two prior very bad experiances with car dealers. Was dreading going through the process of buying a car. However it was efficient, painless and easy. I had my new car in less than 24 hours.(My preference to "sleep on it" before closing the deal.) I also feel comfortable with returning for any questions, service or problems. More
My Experience at Ira Mazda- Danvers was by far the best than most dealerships I have recently visited in the area. The service was great from greeting, to presenting the car, to helping me sort through my than most dealerships I have recently visited in the area. The service was great from greeting, to presenting the car, to helping me sort through my options. I would also like to highlight my experience Kal Dabliz, the sales consultant who guided me through the whole process. Kal was a very good listener who was able to identify my needs and what I am speciaifcally looking for and went above and beyond to make my experience a great one. He was very patient, knowledgeable, friendly, honest and professional... a great asset to the dealership. I am very happy with my car and would definitely recommend this dealership as well as Kal to my friends and Family. Mimi More
Although Oleg gave me a prompt and reasonable quote by e-mail, when I arrived at the dealer it turned out they did not have the exact car requested, Mazda5 Sport standard transmission, only the automatic e-mail, when I arrived at the dealer it turned out they did not have the exact car requested, Mazda5 Sport standard transmission, only the automatic transmission. I had made my request specific for the manual through a quoting service (Kelley Blue Book). All the other dealers got it, and correctly responded with respect to the standard transmission. When we expressed out dissapointment, Chris then verbally offered a far lower price for when they could get the car, I'm afraid that a verbal quote and a car that they don't have isn't good enough. This model seems to be in short supply, so we ended up purchasing at another dealer who had the car in the lot. I think this dealer is overrated. More
I have purchased (3) vehicles from Ira Mazda. For two of the sales, I worked with Kal Dabliz. He is by far the most professional, honest and hard working salesman that I have had the pleasure of working wi the sales, I worked with Kal Dabliz. He is by far the most professional, honest and hard working salesman that I have had the pleasure of working with. I highly recommend purchasing or leasing with Ira Mazda More
Albert was the best and easiest salesperson to deal with. Gave me a very good deal on the new vehicle and a very nice trade in for my car. I would definitely recommend him and the dealership to everyone I kn Gave me a very good deal on the new vehicle and a very nice trade in for my car. I would definitely recommend him and the dealership to everyone I know. He was very knowledgeable about the cars he selling as well as about their competition. More
We totalled our vehicle we were in desperate need of a purchase. After shopping Liberty of Reading, we decided to head up to IRA of Danvers to see what they had. We arrived around 8:30 and they close at 9 purchase. After shopping Liberty of Reading, we decided to head up to IRA of Danvers to see what they had. We arrived around 8:30 and they close at 9, so we thought there was no way we were going to make a purchase that night. Scott in sales came out and helped us... We were thinking that we would have to purchase a used vehicle on our budget but Scott explained that sometimes its cheaper to purchase a new vehicle and showed us a few. We fell in love with the hatchback that he showed us and walked inside (9:15)... They nailed our budget right on the nail and stayed until 10:30 to get the papers signed to make sure we were good to go the next day. The only speed bumb we hit on the way to picking up the car was with the insurance but Scott was very helpful in making sure the correct documents were sent. The next day, which happend to be Scotts day off, we were set to pick up the car but couldnt get there until 8:45 again. Scott stayed and waited for us on his day off to make sure we drove away in the vehicle that night. Superb job by the team at IRA and I would highly recommend stopping in if you are shopping for a Mazda and asking for Scott. More
Purchasing vehicles can be very stressful. I knew what I wanted and how much I could afford. I had researched the car on-line and I new pretty much what I wanted. The Salespersons I worked with listened to wanted and how much I could afford. I had researched the car on-line and I new pretty much what I wanted. The Salespersons I worked with listened to me, worked with me, understood my needs and it was an extremely stress-free purchase. I found the showroom to be very pleasant and they gave me a tour of the facilities . The purchase procedure was much less of a hassle than I have previously experienced at other dealerships. Everyone I dealt with was professional and courteous. The most important aspect of my experience with Ira Mazda was that I was not pressured to make a decision quickly or to purchase anything I did not want. I will definitely recommend Ira Mazda to my friends and family. More
Everyone at IRA Mazda was friendly, down to earth, and Everyone at IRA Mazda was friendly, down to earth, and knowledgeable. They focused on their product, and did not just sell a price. Al is a genuine Everyone at IRA Mazda was friendly, down to earth, and knowledgeable. They focused on their product, and did not just sell a price. Al is a genuine guy who just wants to help. If you give him a call on his cell phone, he would drive miles for you or any other customer. Even when Al was with other customers, he set up times to talk to me, and the other sales staff spent time giving me further knowledge without being asked to do so. Ira Mazda works as a true team and the environment is second to none in comfort. When I went from Mazda to 3 other dealerships, they just did not give me the same level of comfort as Al did. I looked at other cars and they were nice, but when Al was explaining what he knew about the car I just felt like this was the car for me. The guy never takes off from work. He is there early in the morning until late at night and will rush back from any break that he has if he gets a phone call from anyone. He understood when I wanted to hear information, and when I wanted space to look for myself and test things out. Most importantly, he treated my father and me as equals and spoke to us as friends and adults rather than being condescending and trying to push a sale. Buy from Ira Mazda (beautiful, reliable cars) and buy from Al, he is the best. More
My husband and I went out shopping for a new car its been 10yrs since a purchase and expected the worst. Since we had bad luck at the previous dealership who didn't give us honest answers. Ira Mazda was the 10yrs since a purchase and expected the worst. Since we had bad luck at the previous dealership who didn't give us honest answers. Ira Mazda was the second dealership we went to. Kal was friendly, professional, and straightforward I give 10stars. The staff we dealt with was professional and courteous. We had a great experience and would definately recommend IRA, salesman, Kal was fantastic: He was able to not only meet our target price-- they gave us a deal we could not refuse. The 2009 Mazda 5 Grand Touring My 4 sons ABSOLUTELY LOVE THE CAR. More