
North Shore Mazda
Danvers, MA
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Everyone was very professional and helpfull. Did not feel presured to buy. All issues and questions were answered to our satisfaction. Will definitely reccommend this dealer and salesman to others. Car price presured to buy. All issues and questions were answered to our satisfaction. Will definitely reccommend this dealer and salesman to others. Car price was very resonable. After we went home and used the vehicle we felt we made the right choice. In love with all the featurs and options. More
Bob Edwards is experienced and jovial, having been in the car business longer then even he might like to remember. Mr. Edwards and the people around him made the price discovery process and the ensuing paper car business longer then even he might like to remember. Mr. Edwards and the people around him made the price discovery process and the ensuing paperwork transaction reasonably painless and straightforward, even delivering the car when pick-up @ the dealership would have been difficult. As to the price - who knows what constitutes a "good" or "great" price, as the customer is not privy to all information related to the dealer costs and incentives...? More
I was searching for a Mazda CX-9. My wife and I aimed for a dealership that had no hassle whatsoever for purchasing the car. My wife and I traveled to a few dealerships and all of them were horrible in servi a dealership that had no hassle whatsoever for purchasing the car. My wife and I traveled to a few dealerships and all of them were horrible in service. They kept distracting us with specific cars and sales that we had no interest in, whatsoever. However, at Ira Mazda, I highly recommend Albert Blank. No hassles, no distractions. Albert helped my wife and I choose the best car. Ira Mazda helped us with our finances too. We had to pull a few strings to make the payment, however, they helped us with the payment and my wife was highly impressed with the customer service and the quick process, as was I. We were driving by a short time. We love our new car- best quality and great service by Albert. More
My Saleman was Bob and was very helpfull in buying the car, I would highly recommend asking for him if you want a great deal . He did everything from start to finsh, He also took care of the plates and gi car, I would highly recommend asking for him if you want a great deal . He did everything from start to finsh, He also took care of the plates and give me the car right on time, He is one of the top sales people at the dealership. More
My wife and I originally showed up to get our Mazda3 serviced and test drive a Mazda5. We were planning to buy soon, just not right away. Al worked with us 100% to get us into the car we wanted for the serviced and test drive a Mazda5. We were planning to buy soon, just not right away. Al worked with us 100% to get us into the car we wanted for the deal we wanted. Thankfully he showed us the perils of the lighter colored interior, knowing we have a dog and a little one on the way. This is our 3rd car from Ira Mazda, and sure to not be our last! More
Kal and Emilio were terrific to deal with. Not only is customer service clearly important to this dealership, they live it. Every step of the process was done with ease and without pressure. Both Kal an customer service clearly important to this dealership, they live it. Every step of the process was done with ease and without pressure. Both Kal and Emilio were informative, helpful and accessable. Thank you for a great experience and car! We would recommend this dealer to anyone! More
Al was terrific! He helped us choose the car we really wanted. We were very specific in what we were looking for. It had all the right features we wanted too! He was very friendly and courtious. The whole wanted. We were very specific in what we were looking for. It had all the right features we wanted too! He was very friendly and courtious. The whole process took no time at all. I would recommend going to Ira Mazda to buy a car and ask for Al! More
Overall, one of the best car buying experience that I have had. Honestly there were a few hiccups here and there but nothing major. Everything was taken care of. The best thing about this purchase was de have had. Honestly there were a few hiccups here and there but nothing major. Everything was taken care of. The best thing about this purchase was dealing with Bob who was GREAT –Big Man with a Big Heart. More
As soon as I started looking at cars in the lot, I was approached by Taylor, who asked if he could be of help, and what type of car I was interested in. Inside the showroom, we went over various features approached by Taylor, who asked if he could be of help, and what type of car I was interested in. Inside the showroom, we went over various features, etc. of the Mazda 3 I was looking at. I met his boss, Gary, who was also very friendly and helpful. I wasn't really going to buy for another 6-8 weeks, and took a brochure to go over. The next day, 3/20/10, I went back with my wife for a test drive. Taylor was busy, so I spoke with Kal Dabliz, who has to be one of the most knowledgable salesman I've ever met. I was going to test drive a standard, but the one he brought out an automatic. He convinced me to try it since it had a five speed standard mode. We test drive it and decided to buy it right away. My wife, who has arm and shoulder problems, but who has always driven a standard, loved the feature. Kal did a great job going over all of the features when we picked it up, and we've been having a blast driving it since. The Mazda 3, 2.5, five door Grand Touring model has the best features we've ever had in a car, and it's just great fun to drive. The discount we got, plus the zero % financing made it all the better. I highly recommend this dealership, and make sure you ask for Kal when you visit. You can tell he is very passionate about the Mazda line, and is a great salesman. He really knows his stuff. We are also planning to get a car for my wife in about three months. My wife likes the new Altima 3.5. Kal said to see him first before we buy, which we'll do. I can't guarantee what she will end up with but we will see how the Altima and Mazda 6 compare. My previous car was a Mini Cooper, and although it was fun to drive and easy to park, I like this car much better. It's the third Mazda we've owned. Age-wise, we are in our mid fifties. More
I recently bought an 08 Mazda 3 and I was more than impressed with the customer service. They were patient and accommodating with me during my car search. I had a 5 yr old with me and the children play impressed with the customer service. They were patient and accommodating with me during my car search. I had a 5 yr old with me and the children play area was nice for him. Everyone I encountered at the dealership were genuine and respectful, I didn't feel overly pressured. Currently my Mazda gets serviced there however I generally have to wait more than I like. But I like to visit with nice ppl I've meet. More