North Shore Ineos Grenadier

Stephan the service adviser was very courteous and professional. Most importantly work was done on time. professional. Most importantly work was done on time. More

Very prompt and courteous service provided with timely text and email notifications along the way. text and email notifications along the way. More

The lack of communication was appalling. Any communication was via text. No one ever called me at all. I wasnt offered a loaner until my car had been there for 2 days. I was blamed for Any communication was via text. No one ever called me at all. I wasnt offered a loaner until my car had been there for 2 days. I was blamed for the issues with my car and they wanted to return it to me, until they finally realized there was another issue. More

Brad and John were awesome and made made the car buying process fun and easy. process fun and easy. More

Stephan was very helpful. Definitely explained the service that they were doing that day as well as additional work recommended and the costs of the additional work. Definitely explained the service that they were doing that day as well as additional work recommended and the costs of the additional work. More

My sales rep Paola was great. The financial person Faith was also great in closing the deal. If I didn't live so far I would definitely go there for my service. The financial person Faith was also great in closing the deal. If I didn't live so far I would definitely go there for my service. More

Purchased a previously owned Porsche. My salesman was awesome, but after the purchase I noticed that one of the key fobs did not work. I immediately contacted him (3x over 3 days) with n My salesman was awesome, but after the purchase I noticed that one of the key fobs did not work. I immediately contacted him (3x over 3 days) with no response. Not happy. More

Fantastic service guy… he was very nice and explained everything . They fixed my saftey recall , came to my job and the service was great!! everything . They fixed my saftey recall , came to my job and the service was great!! More

the service was impeccable and sales and financial process was seamless Maria in financing and Chris in sales were very professional process was seamless Maria in financing and Chris in sales were very professional More

Maria from finance needs some retraining. It was a horrible experience. When I first went into the room she seen angry. I spoke to her about it and she started arguing with me. Told her I fel It was a horrible experience. When I first went into the room she seen angry. I spoke to her about it and she started arguing with me. Told her I felt discouraged. That’s what she changed her tune But it was not real it was as she was covering for her mistakes. It was not a pleasant experience I was going to walk out and not buy the car. More