North Shore Ineos Grenadier
Oyster Bay, NY
Filter Reviews by Keyword
By Type
Showing 391 reviews
BMW X5e 2017 Hi I brought BMW X5e December 19th my salesperson Paula Calderon was excellent I am very happy with her & Oyster Bay dealer.Thank you happy new year. Hi I brought BMW X5e December 19th my salesperson Paula Calderon was excellent I am very happy with her & Oyster Bay dealer.Thank you happy new year. More
Wonderful service I have nothing but great thing to say about Oyster Bay Bmw. I visited the dealership yesterday inquiring about a lease on a BMW X5 and was assisted b I have nothing but great thing to say about Oyster Bay Bmw. I visited the dealership yesterday inquiring about a lease on a BMW X5 and was assisted by a warm greeting from Paula. She was wonderful to deal with and put no pressure on you coming from a customers perspective. Thanks to her I left the dealership on the same day in a new X5. If you're in the market for a BMW I would recommend Paula to anyone who is looking for an honest salesperson willing to answer all your questions and tend to your needs. Regards, Richard More
Very Good Services We recently worked with Paula and John to lease a new SUV. Paula was very nice and professional to find the best car fitting our need and expectation. We recently worked with Paula and John to lease a new SUV. Paula was very nice and professional to find the best car fitting our need and expectation. Though the final price was a bit over our initial thought, their services satisfied us and we are happy we got the car. More
Exceeded Expectations What a personal and professional dealership through and through. My hubby and I have leased all types of cars and have been to all types of dealership What a personal and professional dealership through and through. My hubby and I have leased all types of cars and have been to all types of dealerships. At BMW Oyster Bay, What is promised from the start of the deal carries all the way through to the financing and eventual closure of the deal. Ask for Paula Calderon. She is such a nice and knowledgeable client advisor and John Edwards in the Financing Dept explains all the terms in depth. You cannot go wrong. This is not your normal vehicle purchase or lease. They are honestly a cut above the rest!!! More
Very Disappointed that this place is a franchise BMW dealer I called on Friday at 10:00 to this dealership inquiring about a car that they had advertised on their website. Spoke to Diana Corbo she said she wou I called on Friday at 10:00 to this dealership inquiring about a car that they had advertised on their website. Spoke to Diana Corbo she said she would call me right back after checking on the car to see the status and if it was still available. She did not return the call until i called back at 3:00 pm. She said that the car was available and she could have it ready for delivery on Saturday. We spoke at least 3 times negotiating the price of the car. Finally, i confirmed we would be there on Saturday, and gave her a time. From the first call I was clear that i lived 2.5 hours away and did not wanted to waste my time. On Saturday, before leaving the house i called one more time and left a message that i would be there in 2.5 hours, please have the car ready. No answer. When we arrived at the dealership, no one knew who I was and had no clue that i would be looking at that particular car. Now im sitting with Mark Wang, my assigned salesman, and someone calls my cell to confirm my appointment for 12:00 It took 25 minutes to get to see the car since it was 3 cars deep in the crammed parking lot that they have I went for a test drive with M. Farooqui, the only highlight of the visit, very helpful "BMW Genius" and return ready to purchase the car. After i returned, my salesman assigned, Mark Wang said that the car was not for sale anymore, since it needed some work done. I said that i was still interested on the car, but they simply said that they would not sell it. And then he proceeded to pitch me on a new car twice as expensive. I have never been more pissed at a car dealership, I wasted a whole day diving, gas, tolls, etc because i was told that the car would be ready and available, to receive some BS and a upsell attempt? Run, run away from this place. On the biggest irony, i found out that Diana Corbo is the Director of Business Development Ha!ha!ha!ha! great choice. I called the General Manager Michael Elder to complain about this, but he did not return my calls. It figures this attitude comes from the top... More
Best dealership on Long Island. Paula Calderon went above and beyond for me and my wife. Making sure she was getting everything she wanted. She's a very compassionate person and she Paula Calderon went above and beyond for me and my wife. Making sure she was getting everything she wanted. She's a very compassionate person and she will go that extra step to make sure everything is perfect. This was our first BMW and it definitely won't be our last thanks to Paula. She treated us like family. Thanks Paula . John Edwards was amazing as well , helped us in the final process making sure everything was correct and explained everything in detail for us. Definitely #1 dealer on Long Island. More
Oyster Bay is the best! Evelyn is by far the most educated and aggressive saleswoman at Oyster Bay, she will get the deal done! I left Habberstad in Huntington because of the Evelyn is by far the most educated and aggressive saleswoman at Oyster Bay, she will get the deal done! I left Habberstad in Huntington because of their poor salespeople and service department, it was always a fight and astronomical prices and started servicing my car at Oyster Bay. Much better, smaller dealership, fair prices, someone is always available. Leased my new car from Evelyn and she did the right thing in all aspects, they really go the extra mile to take care of you. I highly recommend this dealership. More
My 4th BMW I have had gone to many other dealerships in the area, but Paula Calderon was the nicest person I ever dealt with. She actually followed up with me th I have had gone to many other dealerships in the area, but Paula Calderon was the nicest person I ever dealt with. She actually followed up with me the next day to see if I was still interested in leasing a car. She was patient and tried extremely hard to get the car that I wanted. They dealership even brought back my car at the end of the lease and many dealerships won't, they want you to get it inspected and they just take it back at the end. I feel that is annoying and delays one taking home their new car. She even gave my son a BMW bear as a gift when leaving with my new wheels. I will never go back to another dealership again. I even told her I will come back one day to have coffee with her as well. THANKS Paula! Karen A. More
Annual car check up and customer satisfaction Recently, 08/2016 ,my car received the annual car check from BMW of Oyster Bay. A power outage occurred in my neighborhood and I remembered the dealer Recently, 08/2016 ,my car received the annual car check from BMW of Oyster Bay. A power outage occurred in my neighborhood and I remembered the dealership closed at 10:30pm. So my idea of killing time worked until Stephen Petrowski stated your car is ready. Wow! Fast and efficient service. Not surprisingly, John Edwards ( finance ) Paula (car dealer ) Noel ( service dept) are three of the nicest and most professional employees at the Oyster Bay dealership. Its definitely one of the reasons I love my car and the always "WE ARE HERE FOR YOU" customer service , one year later. I enjoy looking good in my BMW, but it only feels better when the car operates smoothly. 😊 More
Amazing !! Evelyn is the BEST!! She was extremely patient and kind with me!! I was very nervous and skittish about stepping into a new deal as I was alone not ha Evelyn is the BEST!! She was extremely patient and kind with me!! I was very nervous and skittish about stepping into a new deal as I was alone not having opinion or help of anyone and she made me see so at ease. honest upfront intelligent and just all around amazing sales woman!!!! The entire experience was great !!! More