North Shore Ineos Grenadier
Oyster Bay, NY
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Worst service center EVEERRR!!! The service I received at this dealership was horrendous. I went to Oyster Bay for my brakes that were due for change. But, what they did is shave my The service I received at this dealership was horrendous. I went to Oyster Bay for my brakes that were due for change. But, what they did is shave my routers down. The service advisor Justin Ellis lied to my face and said he changed my brakes when they really didn’t. So they are ok with putting anyone’s life in danger. Including mine reason being is I had an accident because of this service center not changing my brakes. I went to the dealership with the damages on my car and they showed no remorse and pushed me away. I left my car there to finally change my brakes But, THEY STILL DID NOT CHANGE MY BRAKES!!! After we had a long argument with each other about him not changing my brakes, I felt that Justin had something against me and MY FAMILY(we have multiple Bmw vechiles). Justin Ellis himself stated to me “DONT EVER COME BACK”. He stated this because I confronted him on not changing my brakes. As well as the service manger agreeing with him to keep my life endanger. PLEASE DO NOT SERVICE YOUR VECHILE AT THIS DEALERSHIP YOUR LIFE WILL BE ENDANGERED!! More
Great Job.. Dont know how to start this review so will try the best I can. Was in the market for.a M5 and went to BMW Oyster Bay and met sales rep Ray. Ray and Dont know how to start this review so will try the best I can. Was in the market for.a M5 and went to BMW Oyster Bay and met sales rep Ray. Ray and I basically worked out the deal and ordered the M5 at the end of my current lease last November. The car was ordered at the beginning of the summer with a 6 month delivery time. At about August I called the dealership to check to see the status and boy was I shocked. The whole sales floor reps had changed and that's where Anthony came into the picture. That call was met not by him but someone else in the dealership with a mystery about the car that I ordered. But as soon as Anthony called me back all was good. He went above and beyond even reaching out to the original sales rep Ray who was also Amazing to make sure to honor the entire deal that was discussed. Anthiny made the process so easy I would definitely say that he went ABOVE BEYOND any other dealership would have done. More
Best service by far I’ve been to a lot of dealerships, and various locations for BMW. This location is by far the best. Everyone is very down to earth and helpful. Anthon I’ve been to a lot of dealerships, and various locations for BMW. This location is by far the best. Everyone is very down to earth and helpful. Anthony was extremely helpful and answered all of our questions thoroughly. He made the experience Great. I’d definitely recommend! More
Great experience with this dealership and Anthony The staff at this dealership were great they made me feel like we were family. I ended up getting a 2019 BMW 750I. Thanks to Anthony Allen he took the The staff at this dealership were great they made me feel like we were family. I ended up getting a 2019 BMW 750I. Thanks to Anthony Allen he took the time and made the deal for me and for that I will be only doing busines with this dealership. I would also like to say thanks a lot to Manny Joe. And Michael K. and the all star staff that works at BMW of Oysterbay. Thank you guys so much for all that y'all do for everyone that comes there. More
Repeat Customer They really spent the time to make this a positive purchasing experience and kept me as a loyal customer to the Brand and dealership.Great Job!! They really spent the time to make this a positive purchasing experience and kept me as a loyal customer to the Brand and dealership.Great Job!! More
Great experience! Anthony was extremely helpful with getting me into a new car. He addressed all of my questions and concerns. I would definitely recommend this dealers Anthony was extremely helpful with getting me into a new car. He addressed all of my questions and concerns. I would definitely recommend this dealership! More
Excellent sales person. Mr. Allen is excellent sales person. Very knowledgable and friendly. He acknlowdges and addressre his clients needs making sure his they leave with a Mr. Allen is excellent sales person. Very knowledgable and friendly. He acknlowdges and addressre his clients needs making sure his they leave with a smile. Highly recommended! More
Excellent Customer Service! I came in as a referral because I work at another dealership. As I walked through the door Anthony greeted me , very nice guy. I reserved the vehicle I came in as a referral because I work at another dealership. As I walked through the door Anthony greeted me , very nice guy. I reserved the vehicle because they really hooked me up and was going to come pick up another day , so happened I took delivery the same night and they had everything waiting for me , no delays !! Top notch service ! Brian the manager was also excellent. They treat you with respect , no pushovers even at finance Mike Kenny . This dealership is awesome! Would recommend to anyone ! More
Stress free The team is always helpful and courteous. They make the process as easy as possible for me and Anthony went out of his way to help me. The team is always helpful and courteous. They make the process as easy as possible for me and Anthony went out of his way to help me. More
Greatest BMW I've ever had. Anthony made getting a new car so easy. It's great to know that honest and sincere salesman still exist and work at Oyster Bay BMW. I would get a car Anthony made getting a new car so easy. It's great to know that honest and sincere salesman still exist and work at Oyster Bay BMW. I would get a car from nowhere else. More