North Shore Ineos Grenadier
Oyster Bay, NY
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All issues with my car were resolved with no inconvenience to me. Pick up, drop off and communication with Stephan Laroche was excellent. inconvenience to me. Pick up, drop off and communication with Stephan Laroche was excellent. More
From sales to service they have been nothing but helpful. I have no problem recommending this dealership. Charlie and Stephen to Jerry and Joe in sales. All good guys. I have no problem recommending this dealership. Charlie and Stephen to Jerry and Joe in sales. All good guys. More
Dont waste your time going to this dealership. Once they get your money they don't care about you. I bought a car from them in cash a few years back. They had no problem taking my money then. I scheduled a get your money they don't care about you. I bought a car from them in cash a few years back. They had no problem taking my money then. I scheduled a service with a loaner car. When I brought the car in I sat there for 45 minutes while they did whatever they had to do on the computer. Then they tell me I'm not old enough for a loaner car. When I spoke with the "service manager" he was nasty. He said "let's be real you can buy a car at any age but we can't give you a loaner car". I walked out. Dont waste your time with this garbage scam of a place. The new owners are running a zoo. Go to Rallye BMW where they treat people with respect. More
Professional and reliable staff. My go to BMW dealership since 2013, and look forward to continued business with them Staff appears to be busier or perhaps distracted. Received what I now know to be an a since 2013, and look forward to continued business with them Staff appears to be busier or perhaps distracted. Received what I now know to be an auto generated email from the staff member I purchased vehicle from. When I replied to the email to thank them for their time, they had no idea who I was and replied simply with a “?” Mind you, I finalized our deal and picked up the vehicle not more than 5 days ago, and have been coming to this dealership since 2013. This is not a deal breaker, just something to take note of More
Great experience from start to finish. Listened to what I needed and came back with a fair offering. Great Tech for explaining all of the new features I needed and came back with a fair offering. Great Tech for explaining all of the new features More
Service was outstanding. Everything I asked for was done and in a timely fashion. A special thanks to Mustafa who communicated clearly and on a timely basis. and in a timely fashion. A special thanks to Mustafa who communicated clearly and on a timely basis. More