North Shore Ineos Grenadier

This dealership feels like family. Everyone is friendly and helpful beginning with our salesman to the finance people and finally the people who explain and program the car. Everyone is friendly and helpful beginning with our salesman to the finance people and finally the people who explain and program the car. More

Stephan was terrific. Made the whole process of needing service a very pleasant experience. He kept me updated on the service and was extremely helpful. Made the whole process of needing service a very pleasant experience. He kept me updated on the service and was extremely helpful. More

In my case I found my car online. I had already researched and test drove that model elsewhere. This dealership had the color and model I was looking for. I called and notified Moe th I had already researched and test drove that model elsewhere. This dealership had the color and model I was looking for. I called and notified Moe that I would be coming to look over and test drive the car. We set a time. When I got to the dealership, I had to wait on Moe, as I was waiting 3 more customers arrived asking for Moe, when he came he just handed me the keys to take the car for a drive. When I came back I had to wait on Moe again to tell him I would take it. . The next day I was called to say that my car will be ready at 5pm instead of 12:00 noon as planned. . I came at 6:00pm waited then was told to go to the other building to pay the balance of the vehicle. . I say this to say, I was the easiest customer you could possibly get. Yet I was not blown away with great service. No one was bad. Just ordinary. Nothing made me feel loyalty to the company or valued at a customer. To be truthful. More

Loved George, who was my point person in sales. He picked me up at the train and the whole experience was fast and hassle free! He picked me up at the train and the whole experience was fast and hassle free! More

Hi Im not sure why the survey is coming up for oyster bay habberstad because my car was in service at Huntington habberstad. I had my car flat bedded to Huntington October 1 2023 because of a flat tire with habberstad because my car was in service at Huntington habberstad. I had my car flat bedded to Huntington October 1 2023 because of a flat tire with a lug bolt imbedded in tire. I took the tire coverage and it took 5 days to get my car back because of a tire. At first i was without a loaner and stayed home from work for three days. I then took an Uber (which roadside service paid for) so I could work and have transportation. The communication was terrible with my service advisor, after being on hold waiting for a service advisor to pick up (30 minutes at a time) multiple times to check on status, I was told the tire got lost through FEDEX. Car was apparently ready at noon the fourth day but wasn't notified by the advisor until end of day so I finally picked car up on the 5th. More

Knowledgeable courteous staff, making the car buying experience as easy as possible. Will definitely purchase another vehicle from them... experience as easy as possible. Will definitely purchase another vehicle from them... More

Everyone was very helpful and professional, polite and all was done in a very timely fashion. all was done in a very timely fashion. More

Great customer service, service staff is exceptional. The individual I dealt with handled everything with care. The individual I dealt with handled everything with care. More

Pete was great. He kept me updated on my truck while it was being serviced. Excellent service! He kept me updated on my truck while it was being serviced. Excellent service! More

Was a good experience! They were efficient and found a leak and fixed for me. They were efficient and found a leak and fixed for me. More