North Shore Honda - Service Center

Have been a customer of NS Honda for close to 20 years. Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resol Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resolved to my satisfaction. When our '04 CRV blew its A/C condenser last year, requiring the complete replacement of the A/C system, Carlo was able to convince the corporate office that they should honor a just expired recall notice as I was a preferred customer. Those efforts saved me over $2000 in repair costs. They may not be the cheapest dealership around, but as the saying goes "you get what you pay for" and the slight difference in price is more than made up for by their continued efforts well after the contract is signed. I made the mistake of buying a car elsewhere once and vowed never to make that mistake again. More

They take car on time and give you what they promised. They always are trying to be helpful and answer any questions you may have. They always are trying to be helpful and answer any questions you may have. More

The Service department is very knowledgable and doesn't waste time. On a number of occasions the service people have found A problem I didn't't know I had. Thet don't let me leave with anything un doesn't waste time. On a number of occasions the service people have found A problem I didn't't know I had. Thet don't let me leave with anything unresolved. I travel some distance to get there but I wouldn't change. And though I'm almost always there for service, the sales people are very gracious answering my questions about Honda in Amazon Locker This item is eligible for pickup at an Amazon Locker. More

THE SERVICE CENTER AT NORTH SHORE HONDA (NSH) IS THE BEST FOR ALL THE REASONS POSSIBLE!! MY EXPERENCE GOES BACK 45 YEARS. UNFORTUNATELY I'VE MANY BAD EXPERIENCES WITH SERVICING MY VECHICLES AT OTHER FOR ALL THE REASONS POSSIBLE!! MY EXPERENCE GOES BACK 45 YEARS. UNFORTUNATELY I'VE MANY BAD EXPERIENCES WITH SERVICING MY VECHICLES AT OTHER DEALERSHIPS UNTIL I STARTED USING NSH 15 YEARS AGO. SURE PROBLEMS CAME UP WITH MY OR MY WIFES CAR BUT WE ARE ALWAYS HANDLED IN A FRIENDLY AND PROFESSIONAL MANOR. THEY ADVISE LENGHT OF VISIT, COSTS, AND RECOMMEND SERVICE THAT I MAY HAVE MISSED. OF COURSE THE STAFF REFLECTS THE GUIDANCE OF THEIR MANAGER. IN THIS DEALERSHIP IT'S CARLO REALMUTO. THANK YOU!!! More

They were able to diagnose and fix a problem in one hour that Nardy failed to do. I have always serviced my vehicle with them and never had any problems. They were professional, nice and fair priced. You that Nardy failed to do. I have always serviced my vehicle with them and never had any problems. They were professional, nice and fair priced. You only realize how good a dealership is when it is compared to another. Keep it up North Shore. More

When I confronted Carlos about my vehicle having engine problems, at the end, he and his staff went above and beyond to fix it. Thanks for doing the right thing. problems, at the end, he and his staff went above and beyond to fix it. Thanks for doing the right thing. More