North Shore Honda - Service Center

The service dept was extremely efficient. Mike Luisi was helpfu and answered all my question Mike Luisi was helpfu and answered all my question More

Tried to call to make an appointment. at first I was told that they were booked, during the conversation I was told that if anything changes they will let me know. In less than 1 hour I r at first I was told that they were booked, during the conversation I was told that if anything changes they will let me know. In less than 1 hour I received a phone call that I had just Missed, the voice message stated to call back because they were able to Squeeze me in. I called back within 5 minutes to only be told that there were no appointments Available, a really rude Gentlemen took over the phone call and told me they don’t know who called me. And that they won’t take my vehicle in for service that I have to wait for the following week. After that conversation ended I Received a text message confirming my appointment for Friday after being told there’s no appoiment, I called back and the rude Gentlemen became more nasty to tell me that “I don’t know who’s texting you but we don’t even have you in the system” glad this all happen before taking my vehicle in, lost all the Confidence of taking my vehicle to such establishment. More

GREAT SERVICE. I CAN'T COMPLAINT AT ALL. THEY ARE VERY KIND AND MUST OF ALL YOU ALWAYS HAVE SOMEONE GETTING YOU INFORMED OF EVERY STEP OF YOUR PROCESS. I CAN'T COMPLAINT AT ALL. THEY ARE VERY KIND AND MUST OF ALL YOU ALWAYS HAVE SOMEONE GETTING YOU INFORMED OF EVERY STEP OF YOUR PROCESS. More

Excellent customer service from Michael in Service Department! Always a pleasure working with him and the team! Department! Always a pleasure working with him and the team! More

First time I visited this dealer. Great service. Polite, gracious, fast. Excellent customer service. I will definitely return. Great service. Polite, gracious, fast. Excellent customer service. I will definitely return. More

I received quick & professional service. I was able to wait for my vehicle. Necessary repairs were explained before service was done. I was able to wait for my vehicle. Necessary repairs were explained before service was done. More

Mike & Mike in service are excellent— always friendly & the entire staff goes out of their way to make sure the car is running smoothly. A+ the entire staff goes out of their way to make sure the car is running smoothly. A+ More

The waiting time is minimal and the service team -advisors and mechanics - gets the job done. -advisors and mechanics - gets the job done. More

Most honest. Best service I've ever been to. Very trustworthy dealership. Extremely friendly. They really know what they're doing Best service I've ever been to. Very trustworthy dealership. Extremely friendly. They really know what they're doing More

I have been coming here for spprox 9 years. They have great customer service and are thorough. Sometimes even prepping and planning fit the next visit. Mike is personable and patient when askin They have great customer service and are thorough. Sometimes even prepping and planning fit the next visit. Mike is personable and patient when asking questions. More