North Shore Honda

Dealing with John Schroeder and Barry while searching for our 2013 Honda CR-V was enjoyable and stress-free, for a change. John and Barry worked with my husband originally, describing and showing the featur our 2013 Honda CR-V was enjoyable and stress-free, for a change. John and Barry worked with my husband originally, describing and showing the features of the car, test driving, and discussing price. Later that day, I visited the dealership, and was warmly welcomed. John was busy with another customer, but Barry stepped right in to have the car model we were considering brought down and provided a key for us to look over the car while we waited for John. When John was free, he reviewed all the features of the car and led me on a very adequate test drive. Being satisfied with the car, we settled on a color and worked on paperwork for no more than a half hour. John and the staff at North Shore Honda prepared all of the paperwork so when I picked the car up four days later, I was in and out within an hour and a half. At least 30-45 minutes was spent going over the car's features and trying to sync my phone to the Bluetooth in the car. Again, on the day of pick-up, John was on a test drive with another customer, so Michael was prepared to get me into the car and begin going over each feature until John arrived and finished to demonstration. I was very impressed with how the team of salesmen work together so that customers don't have to stand around waiting. Everyone at this dealership seems to make it a point to get customers into the car they are interested in and take care of paperwork efficiently and effectively so customers don't spend hours of time waiting to sign papers and get on their way. I look forward to having my new Honda serviced at North Shore Honda and hope the Service Dept. is as friendly, efficient, and professional as the sales staff and will take excellent care of my car! I was never a Honda owner before, but this experience has been nothing but positive! Thanks for a great experience and a beautiful car! More

John Schroeder was very nice and knowledgeable /not pushy and our new lease went very smoothly. We did not feel pressured in any way and John ,Barry and Eddie could not have been kinder or more helpful. We and our new lease went very smoothly. We did not feel pressured in any way and John ,Barry and Eddie could not have been kinder or more helpful. We have had the Odessy, the CRV and now the Pilot. & when this lease is up we will always come back to North Shore Honda because of the great staff and service and because Honda makes Great cars!! More

This dealership for sales as well as for repairs, is extremely professional and most customer friendly. I have purchased two Honda Crosstours,2010 and 2012 and have been most satisifed with their servi extremely professional and most customer friendly. I have purchased two Honda Crosstours,2010 and 2012 and have been most satisifed with their service and commitment to customer satisfaction. I highly recommend this dealership for purchase of a vehicle and for the professionalism of their service department, More

Henry Neil is a great sales person and always tries to work in getting us the best rate possible. We trust he's looking out for our best interest. We've Leased 3 cars from him so far and recommended 2 f work in getting us the best rate possible. We trust he's looking out for our best interest. We've Leased 3 cars from him so far and recommended 2 family / friends who also purchased cars from him. More

I've been to many dealers before. North Shore Honda is by far the most professional, the most knowledgable and the most accommodating! I would purchase another car from them and I would recommend this is by far the most professional, the most knowledgable and the most accommodating! I would purchase another car from them and I would recommend this dealership to my friends and family. They make it easy and they make it simple! What more can you ask for? More

Have been a customer of NS Honda for close to 20 years. Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resol Their attention to customer service is unparalleled. From Harold in sales to Jack and Carlo in service, I haven't had a situation that was not resolved to my satisfaction. When our '04 CRV blew its A/C condenser last year, requiring the complete replacement of the A/C system, Carlo was able to convince the corporate office that they should honor a just expired recall notice as I was a preferred customer. Those efforts saved me over $2000 in repair costs. They may not be the cheapest dealership around, but as the saying goes "you get what you pay for" and the slight difference in price is more than made up for by their continued efforts well after the contract is signed. I made the mistake of buying a car elsewhere once and vowed never to make that mistake again. More

I HAVE GIVEN THE RATING I DID BECAUSE OF HOW HAROLD AND THE TEAM AT HONDA MADE MY NEW LEASING EXPERIENCE MOST PLEASURABLE. FROM THE SALES DEPARTMENT TO EDDIEEEEEEEEEEEEEEEEEEEE, FINANCE DEPARTMENT. I WI THE TEAM AT HONDA MADE MY NEW LEASING EXPERIENCE MOST PLEASURABLE. FROM THE SALES DEPARTMENT TO EDDIEEEEEEEEEEEEEEEEEEEE, FINANCE DEPARTMENT. I WILL SURELY SEND PEOPLE TO HONDA SHOULD THEY BE LOOKING FOR A CAR TO EITHER LEASE OR PURCHASE. AGAIN THANK YOU FOR ALL YOUR HELP. PS. - PLEASE LET HOWARD KNOW THAT I WILL BE IN TO GET MY ANGEL VISOR CLIP THAT WAS GIVEN TO ME YEARS AGO FROM MY MOTHER, WHO HAS SINCE PASSED. IT IS VERY SENTIMENTAL TO ME. SINCEREY, JANIS PERRIN JANISPERRIN@AOL.COM More

Highly recommend this dealership. Friendly salespeople who follow up with you weeks later to ask if there is anything they can do to help you with the car. Very reliable service department as well. who follow up with you weeks later to ask if there is anything they can do to help you with the car. Very reliable service department as well. More

The dealership and its employees creat a warm and welcoming atmosphere. The sales staff try to match your finances and taste in vehicles to their inventory. Its not a hard sell; just the most car you welcoming atmosphere. The sales staff try to match your finances and taste in vehicles to their inventory. Its not a hard sell; just the most car you can purchase for your money. More

The best experience in buying a car. This is my 4 th Honda and I would only go to north shore Honda They are the best!!!! Honda and I would only go to north shore Honda They are the best!!!! More