North Shore Honda
Glen Head, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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this was third dealer i chose to look at and will never go back there again and hope nobody else does either. Nothing but negative energy from the staff. Gary was some what pleasant at first even though he go back there again and hope nobody else does either. Nothing but negative energy from the staff. Gary was some what pleasant at first even though he seemed like he just wanted to leave. Once we sat down to speak of cars i looked at there was no thought of slightly working price of car down. Once gary asked his boss everything went downhill from there, once again the dealer guy speaking down to you making you feel like you should not even be there tone and attitude. Also the two cars i looked at, one was crashed according to car fax and was slightly noticeable by motor knocking a bit and some interior paint peeling off. They had car listed at around 15600 meanwhile i previously checked online and same car at that dealer was 12999 at their dealer. I dont know if i did not look appropriate to them but obviously something was not right. There is no way i would pay 15600 for a fixer upper with 60k miles. 12500 maybe but that area was not even approached and was made to feel like i was not looking at the right car, i obviously know a lot more about cars since i work on them than these guys here looking to push people at high interest rate purchases. Lastly other car i looked at was even more money and let me not get started after i turned car on and heard nothing but mechanical problems with that motor. Just unbelievable place , cars were junk at high prices. I took my business elsewhere and now driving a great car at a phenomenal price so thanks for this horrible experience i guess or i would not of found the next dealer. More
Drove over 1 hr to get car priced fairly. When got there told them was paying cash. They said internet price was for financing and that they would lose $1000. Eventually they gave me internet price. Other i told them was paying cash. They said internet price was for financing and that they would lose $1000. Eventually they gave me internet price. Other important info is their "delivery" fee of $1200 add onto any advertised price. Other places charge $500 to $800. Hence why their internet prices are lower than most. Once you know these facts going in to this dealer the people who work their were nice and helpful. Not trying to rip you off. Typical trying to get you to do service contract which you should avoid. More
I have used North Shore Honda for all of my car needs over the past 7 years. They are extremely knowledgable and helpful through the sales process and importantly following the sales process. Harold Wa over the past 7 years. They are extremely knowledgable and helpful through the sales process and importantly following the sales process. Harold Wagner is the consummate professional. He is open, honest, personable and knowledgable on the product line and relative pros and cons of various options including lease vs. purchase. I recommend North Shore Honda and, in particular, Harold Wagner. More
I've leased six cars from North Shore Honda so far. Harold Wagner has been my salesmen for many years. He is very knowledgeable. I never feel pressured when I walk in the door. It's always an great exp Harold Wagner has been my salesmen for many years. He is very knowledgeable. I never feel pressured when I walk in the door. It's always an great experience when I pick up a car or drop off a lease return. The service department is also great!!!! More
Let's be honest, car salesmen have a generalized reputation for being a little slimy. Harold was the total opposite. He was honest, knowledgeable and patient. I plan to send my friends his way an reputation for being a little slimy. Harold was the total opposite. He was honest, knowledgeable and patient. I plan to send my friends his way and have no doubt I will be doing business with him for a long time. More
From the sales team to the finance manager, my experience at this dealership was excellent. Everyone was very helpful and had a lot of knowledge on the vehicles they sell. The vehicles were also the best con at this dealership was excellent. Everyone was very helpful and had a lot of knowledge on the vehicles they sell. The vehicles were also the best condition and price compared to every other dealer I visited. I left the lot extremely satisfied not only with the vehicle I purchased, but also the experience. More
After many bad experiences with car dealerships who were shady or untrustworthy, Jay was willing to show up 4 different cars and take multiple for a drive. After deciding which of the 4 we liked best, Jay a shady or untrustworthy, Jay was willing to show up 4 different cars and take multiple for a drive. After deciding which of the 4 we liked best, Jay and the team were very upfront about everything we were paying for and even went as far to show us how good of a deal we were getting with comparative information. The only downside of the experience was the time it took after we decided on the car, all that paperwork, cleaning the car, etc took a really long time. But I think that's part for the course. More
I value great customer service above anything else. I understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are i understand how difficult it can be to be cheerful, positive, and informative throughout the day no matter the disposition of the individual you are interacting with. Jay epitomized all I value in a service representative. He was not simply trying to make a sale. He was attentive to my specific needs, was honest, and was direct at all times. Honda is fortunate to have this young man in its employ. More
When my lease was up on my Accord in March, I returned to North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my ma North Shore Honda and it was like visiting old friends. The entire staff was extremely helpful and welcoming. BILL, JACK Walsh and EDDIE were my main point of contact and they patiently worked with me while I weighed my options (Accord or CRV? lease? buy? color?!) I visited several times - and pestered them with numerous questions - before making my final decision to lease the CRV in Kona coffee. Each time I visited they provided excellent customer service and I highly recommend this dealership. Alas, 3 months after acquiring my new CRV, someone dented & scratched my door! GRRRR. I was very upset and I went to NS Honda to see what can be done. The Service Manager JaCK G. was super helpful, and both Bill & Jack assisted me as well. JaCK G. ensured that my dent was fixed and the paint was touched up and I was more than satisfied with the final outcome. The best part was that it cost me a fraction of what I thought it would!!! :) Seriously, this dealership is amazing in all departments - sales, service, finance and their customer service is A+++. More