North Shore Honda

Very Deceptive I went to this dealership based on a few recommendations of co-workers. My wife called on 02/10/17 and spoke to Corey on the phone who said that he w I went to this dealership based on a few recommendations of co-workers. My wife called on 02/10/17 and spoke to Corey on the phone who said that he was a sales manager. We had gotten a good price on a 2016 Odyssey at another dealer, but my wife was looking for a different color which that dealership did not have and claimed they could not trade for because it was a 2016 model. Corey said that they had the color in stock in a "satellite lot." She was told that they would definitely match the deal that we received from the other dealership if we came in. My wife had work that night so she informed Corey that I would be coming in when I get out of work the following morning at 9 am to put a deposit on the car. She verified again that they would match the deal we received and also told Corey that we do not live close and do not want to waste our time. To us it wasn't a big deal if they couldn't do the deal, we were willing to call around and find the correct color. He assured her again that he would match the deal. He made us an appointment with Jack Walsh, who was the salesman that my co-workers had dealt with. I can not say enough nice things about Jack. He was great and I am sorry that I even have to put his name in such a negative review. After travelling all the way to this dealership, I was told that not only did they not have this vehicle in stock (Manager claimed he had a good relationship with another dealer and could get it) but that they would not match the deal because the other dealership must have been lying to me because the price was too good to be true, and I went completely out of my way for nothing. We also told Corey that our current Nissan is leased through Hann Financial, and he even told my wife that they went out of business. He told her to have me bring the vehicle in in order to assess if there would be any additional wear and tear so that way the whole deal would be transparent. When I arrived Corey claimed to Jack that he didn't know that we had a Nissan and was under the impression that we had a Honda (Completely untrue) They used a tactic to get me into the dealership to try and sell me the vehicle in a different color at a higher price, thinking that I would just cave in. This was not the case and it did nothing but waste my time as well as Jack's time. Shame on these deceptive practices, and I hope that Corey is happy that this dealership went from being a recommended one to one that I will make sure people know is a scam. I know that the car industry has a bad reputation, and this dealer just proved that shady places still exist. More

Best experience I went in really nervous about purchasing my new pre owned vehicle at North Shore Honda. I never thought that my experience there would be so easy and I went in really nervous about purchasing my new pre owned vehicle at North Shore Honda. I never thought that my experience there would be so easy and budget comforting. Id like to thank Cindy Campos my sales consultant for her outstanding professionalism, she's a great sales person. As dedicated as she is, she made it possible for me to have a car today. I highly recommend cindy, I'm sure she will make make it happen for anyone without a doubt. Id also like to thank the finance manager Rich Cirami for his expertise. I promise you that he is the DON of making your car dreams come true. Rich will not only put a smile on your face but he will make sure your satisfied with your financials and comfortable with the car you are looking to purchase. To my favorite sales manager, Phill I really appreciate you making me feel comfortable throughout this major purchase. You really helped me get a great deal!! Once again thanks to everybody at North shore Honda who helped me get the car I wanted. More

New Honda CRV We just purchased a new 2016 CRV from North Shore through Mr. Aber. It was a very pleasant experience. Mr. Aber answered all of our questions, discuss We just purchased a new 2016 CRV from North Shore through Mr. Aber. It was a very pleasant experience. Mr. Aber answered all of our questions, discussed pricing and options in a very professional manner. He was a delight to work with and ultimately purchase from. Mr. Aber, Mr. Haas, and Mr. Harvey represented North Shore very professionally and were friendly and cordial to my family and myself. I was very happy to deal with them and would do so in the future. More

Overall, a very positive experience Overall I had a very positive experience. My sales person Daryl Beattie was great. I started shopping for a car a month before I was prepared to buy Overall I had a very positive experience. My sales person Daryl Beattie was great. I started shopping for a car a month before I was prepared to buy so I could take my time and make a good decision. Some dealers won't let you leave the dealership without making a hard sell even if you tell them clearly that you're not ready to buy yet. First the salesperson gives you the hard sell and then before you leave, you have to meet their manager and the manager then makes his hard sell. We've all been though that I'm sure, but I was pleasantly surprised at this dealership. I simply met with Daryl. He gave me a competitive estimate on my lease, which was all I was looking for on my first trip and I was able to leave without the hard sell from Daryl or even being forced to meet the floor manager at all. I liked that a lot and the combination of that and the price was why I returned when I was ready to make a purchase. I took off a star because the dealership charged some fees at the time of contract that weren't disclosed up front. For example, a documentation fee for a few hundred bucks that not every dealer charges. Overall a gem of a dealer and I would highly recommend Daryl as a salesperson. Just make sure you know ALL the fees you are going to be charged before you agree to the deal. More

Unsatisfied customer Good customer service prior to closing the deal, after then they want nothing to do with you and your car. MAKE SURE you get what you need before then Good customer service prior to closing the deal, after then they want nothing to do with you and your car. MAKE SURE you get what you need before then. More

SAAB SERVICE 117,000 MILES BROUGHT IN MY 2005 SAAB FOR REGULAR SERVICE AND BECAUSE IT WAS MAKING SOME STRANGE CLICKING NOISE. WAS GIVEN A LONER CAR TO USE WHILE MY CAR WAS BEING BROUGHT IN MY 2005 SAAB FOR REGULAR SERVICE AND BECAUSE IT WAS MAKING SOME STRANGE CLICKING NOISE. WAS GIVEN A LONER CAR TO USE WHILE MY CAR WAS BEING SERVICED. THE CAR WAS SERVICED, NOISE WAS GONE AND MY CAR RAN SMOOTH AS EVER. THE SERVICE WAS EXPEDITIOUS, EFFICIENT AND THE SERVICE STAFF WERE, AS USUAL, ALWAYS ENJOYABLE. THREE E's IN MY OPINION IS EVEN BETTER THAN TRIPLE A SERVICE. HIGHLY RECOMMENDED !!!! DR. JOE LICATA More

Andrew Perry and Corey DiGiacomo are Top Notch !!! We started the leasing process on November 18th with general internet and e-mail inquiries. The turnaround time and responsiveness by internet special We started the leasing process on November 18th with general internet and e-mail inquiries. The turnaround time and responsiveness by internet specialist Corey DiGiacomo was nothing short of outstanding. By the time we were ready to test drive (over a month later), Corey put us in touch with sales consultant Andrew Perry. Our appointment on December 22nd was for an upper trim Accord but my wife was by now leaning towards a small SUV, a fact made known to Andrew only upon our arrival at the dealership. Gracefully and graciously, Andrew took us on separate test drives with the Accord and the CRV. With the patience of Job, Andrew explained the features of both vehicles and, when it came time to negotiate a lease, a painless, fair deal was struck within a day.. The delivery process was both informative and thorough with Andrew having taken time away from a planned holiday break to accommodate us. Both individuals earned high marks in our eyes (10s on a scale of 1 to 10). We appreciated the "no pressure" sales process and are looking forward to working with the dealership on the vehicle's servicing needs. More

Great service, great deals, worth the trip Originally from the area, my first car as a teenager was purchased from North Shore Honda back in 2001. Now as an adult living in the Philadelphia ar Originally from the area, my first car as a teenager was purchased from North Shore Honda back in 2001. Now as an adult living in the Philadelphia area, I just went back for my 4th Honda from North Shore. The quality of the staff, the service, and the great deals with no nonsense make it worth the trip every time. I worked mostly with Stuart, who was very communicative and understanding of what I wanted and needed in a car, and helped me get the right one for a great price. For anyone buying or leasing a Honda, you won't find a better dealership. More

I hated trade-in time... Until NS Honda Let's face it, dealers are out to sell cars! And I have bought/ leased my share. Each time I would leave a dealer, I felt as if they always got t Let's face it, dealers are out to sell cars! And I have bought/ leased my share. Each time I would leave a dealer, I felt as if they always got the better deal. Not the case with NS Honda. Ironically, I was looking for a way out of my current car and current car dealer. I thought, "I will buy a different brand vehicle from their used car lot... then sneak my business over to the new brand. Thus the birth of Audi. I live in an area where all wheel drive CANNOT be taken lightly. The Audi was only FWD; no parking sensors, back up camera etc. so I held off. THEN I found NS Honda 5 mins from my house. Same Audi; AWD, S-Line; Tinted, Fully Loaded; a pinch more money, naturally. I was pleased and surprised beyond all expectation at how this team of folks went to work working multiple strategies to get me in this Non- Honda! It was like I was a friend or family... and "don't worry, we'll make it happen" was said a number of times... Ultimately Cindy, Matthew, John, Corey & the big guns Finance manager went to battle for me! And so, to close out this novel.... I'm now the proud owner of an Audi, and can't wait until my family grows & I need a Reliable Honda. -Stop wasting time; head on in; and let these folks get to work for you. You won't regret it. J.S. More

Back within six months Went to North Shore Honda for the first time in April 2016 and leased a 2016 HR-V. I had such a great time with the Great staff. Just went last week Went to North Shore Honda for the first time in April 2016 and leased a 2016 HR-V. I had such a great time with the Great staff. Just went last week and picked up my second 2016 HR=V in a different color and once again had a great experience with them and it was great to see all of them again. I look forward to many good years of dealing with them. Recommend them to anybody and you will not be wrong. Papa John More