North Shore Honda

Great service I had an excellent experience at NS Honda. The staff at NS Honda are very knowledgeable. They have the answers to ur questions and make the process o I had an excellent experience at NS Honda. The staff at NS Honda are very knowledgeable. They have the answers to ur questions and make the process of owning a car so easy. Keep up the good work guys. More

No regrets Mr. Perry was very courteous and professional throughout the purchase of my new vehicle. He did not any apply any type sales pressure only addressed m Mr. Perry was very courteous and professional throughout the purchase of my new vehicle. He did not any apply any type sales pressure only addressed my questions and concerns during my visit. North Shore Honda should be proud to have an employee such as Mr. Perry. More

Professional, and courteous Mr. Perry was my Sales Consultant, is extremely knowledgeable about the complexities of the new Hondas, which are highly automated. He has demonstrat Mr. Perry was my Sales Consultant, is extremely knowledgeable about the complexities of the new Hondas, which are highly automated. He has demonstrated the ability to share his knowledge in a way that anyone can understand. I was very comfortable speaking with Mr. Perry, he answered my many question as well as demonstrated the CR-V to me. I will not hesitate in recommending him to all of my friends. More

Stuart...THANK YOU My sister has been in need of a replacement of her 2005 Honda. I was tasked with helping her research new/cpo Honda pilots. We explored a few differ My sister has been in need of a replacement of her 2005 Honda. I was tasked with helping her research new/cpo Honda pilots. We explored a few different vehicles on the various dealerships in the area without much luck. We were working with another dealer in queens and received what we felt was an okay deal. Determined to get the best deal possible we reached out to north shore Honda. Corey was my first point of contact and was super helpful in getting me a ballpark quote on a new car. It was enough to get me in the door to discuss further. We were met by Stuart who was a fantastic individual to work with. He has many years of car sales experience under his belt. He is straightforward and very honest with regards to the first quote we got and why he could not meet that. In the end. We wound up purchasing a car through him (for a little more) Before I get flamed for not taking the other deal....I want to say that Stuart's honesty and overall welcoming personality made me feel that this was a right decision to make. Reason being is that we may be in the market for a new car for mom soon and he really makes his best efforts to earn your business as well as retain your business for future vehicles. In my opinion getting the best deal always doesn't mean getting the best experience Thanks so much Stuart for helping us out and getting my sister into her new car. Also thank you to phill Harvey. Another great guy who was upfront but not combative in negotiations. As a consumer I appreciate the thoughtful sales approaches that they utilize. Great job and we hope to do business with you again soon. More

The Royal Treatment As soon as we walked into the showroom we were treated with warmth - We truly were only going to "look" and had no intent to make a purchase - After b As soon as we walked into the showroom we were treated with warmth - We truly were only going to "look" and had no intent to make a purchase - After being greeted by Andrew Perry and sitting with him and having him explain everything that we asked to professionally, we bought a Honda CRV (preowned) that day - Andrew made the difference - We hope that all the promises that were made to us in choosing the "honda care" package live up to all its promised to be More

Professional, knowledgable, listens, honest and friendly We have been a customer for over 20 years. Recently our daughter and son-in law needed a car for their family. They were treated as our extended famil We have been a customer for over 20 years. Recently our daughter and son-in law needed a car for their family. They were treated as our extended family. courteous, customer friendly service. They leased a Honda Pilot at the best value in the local area and we did shop around. So our lease was up and again did our shopping. Only to find again, the best sales service with Andrew Perry, courteous and helpful responses from the business manager, Eddie Haas and most rewarding was the professional response from Phil Harvey. He saw to it that we received the BEST price possible, going the extra mile. This was truly a great family experience. We love NORTH SHORE HONDA! We keep coming back. Sincerely Thomas and Catherine Zimmerman More

Bait and switch - even with a signed contract & deposit I just had the worst car buying experience at North Shore Honda. I found a certified Honda Odyssey Touring Elite through Cars.com, spoke with a new sa I just had the worst car buying experience at North Shore Honda. I found a certified Honda Odyssey Touring Elite through Cars.com, spoke with a new salesman Shaun, who proceeded to tell me their policy was to add a 10% fee + $695 to that price. After lots of back and forth with the sales manager, Matt, he said he would waive the 10% fee. Shaun wrote up a contract which clearly stated that I was getting an Odyssey Touring Elite and I provided a $500 deposit. I was clear that I was coming from 2+ hours away so wanted to have everything in writing so there's no miscommunication. I drive 2 hours only to find out they're selling me an Odyssey Touring ($1500 less than what we spoke about and have documented in the listing, the sticker on the window on the car, and sales contract). Matt acknowledged it was a mistake but said there wasn't anything he could do about it other than reimburse me for gas and tolls. I proceeded to speak with their general manager Dave, who could clearly care less about customer service. Net net, I walked out clearly a frustrated customer with no car, after spending 4 hours round trip commuting and $100 on gas and tolls. Save your time with the shady practices of this dealership. More

Dishonest and Unethical Sales Practice If you are wondering why the price for a used vehicle listed by them is lower than what you have seen, it is because it is too good to be true. Let m If you are wondering why the price for a used vehicle listed by them is lower than what you have seen, it is because it is too good to be true. Let me explain my experience with this dealership. I had drove through 1.5 hours in bad NY traffic to arrive at this dealership and see the vehicle they listed on autotrader for a certain price. After talking with the salesman, I find out they show 90% of the price and that their is additional 10% deposit plus additional dealership fees in addition to your usual taxes and tags. This made the vehicle $6k more! The bait you with a lower price and then rely on a out of place poorly worded disclaimer detailing the additional costs as justification for a very poor and unethical practice of this dealership. It is sad to think how many others fell into this trap and even worse went ahead with their purchase. A truly honest and professional dealership would have no problem listing the actual price of a vehicle. I should thank them for opening my eyes to this practice and will now avoid dealerships who practice such dishonest tactics. More