North Shore Honda

The service dept was extremely efficient. Mike Luisi was helpfu and answered all my question Mike Luisi was helpfu and answered all my question More

We had a positive experience from the moment we walked in to the dealership to driving away with our new Pilot, from sales to financing. We were met with patience, professionalism, and courtesy during our mu to the dealership to driving away with our new Pilot, from sales to financing. We were met with patience, professionalism, and courtesy during our multiple visits over a few months span. Andrew never once pressured us into buying anything before we were ready and was great with answering ALL our questions. He would follow-up and check in with us via email but he was never pushy. The same holds true with financing - we were never pressured to add on any additional coverage that we did not want. Purchasing a new car and returning our lease simultaneously was made simple and we appreciated that very much. More

GREAT BUYING EXPERIENCE! ! Andrew Perry and Gary Schwimmer were very helpful getting me in the perfect vehicle with the options I needed. The buying process was top notch wit ! Andrew Perry and Gary Schwimmer were very helpful getting me in the perfect vehicle with the options I needed. The buying process was top notch with Andrew, explaining every detail and options with the vehicle. No pressure, No hassle. A smooth buying transaction. More

I had a great experience at North Shore Honda! My sales associate, Andrew Perry, was extremely helpful and knowledgeable. Mr. Perry made purchasing my Honda CRV as smooth as it could possibly be. My sales associate, Andrew Perry, was extremely helpful and knowledgeable. Mr. Perry made purchasing my Honda CRV as smooth as it could possibly be. More

No kids negotiating prices no hard sell know what you want to pay and ask you will get a yes or no want to pay and ask you will get a yes or no More

We have been leasing from North Shore Honda for over a decade; if you want a no hassle, no selling unnecessary upgrades and excellent customer service, travel the extra miles (like we do although we have decade; if you want a no hassle, no selling unnecessary upgrades and excellent customer service, travel the extra miles (like we do although we have a closer one in our town) and you won’t regret it! I had another positive experience two days ago buying off my son’s leased car. There were some issues we had(which I won’t bore you with) which would have made it impossible for us to buy off the leased car. The finance manger, Mr Rich Cirami, went above and beyond, and made this impossible transaction possible. He spent over an hour trying to find ways to make the process easy and smooth for us, while my head was reeling! Not once did he try to sell anything extra and I literally had to ask him I needed comprehensive warranty and tire warranty( yeah, we have had to go through many of those!) for my son. Rich, thank you for your kindness and empathy towards me and my family. We will never forget it! See you soon for two more!!!! More

Mr. Perry was very helpful. Made the process of buying my new Honda CR-V very easy. new Honda CR-V very easy. More

Tried to call to make an appointment. at first I was told that they were booked, during the conversation I was told that if anything changes they will let me know. In less than 1 hour I r at first I was told that they were booked, during the conversation I was told that if anything changes they will let me know. In less than 1 hour I received a phone call that I had just Missed, the voice message stated to call back because they were able to Squeeze me in. I called back within 5 minutes to only be told that there were no appointments Available, a really rude Gentlemen took over the phone call and told me they don’t know who called me. And that they won’t take my vehicle in for service that I have to wait for the following week. After that conversation ended I Received a text message confirming my appointment for Friday after being told there’s no appoiment, I called back and the rude Gentlemen became more nasty to tell me that “I don’t know who’s texting you but we don’t even have you in the system” glad this all happen before taking my vehicle in, lost all the Confidence of taking my vehicle to such establishment. More

Buy your next Honda from Phillip @ NS Honda— you can thank me later. Phillip did a tremendous job from start to finish as I purchased my new Honda. I really appreciated how clear, transparent & kind thank me later. Phillip did a tremendous job from start to finish as I purchased my new Honda. I really appreciated how clear, transparent & kind he was. Most car salespeople are rude & over bearing but Phillip had the perfect touch & made me feel comfortable & wet my needs. He took the time to explain the different packages & features in my new car & even transferred my car seats over for me. I am beyond grateful to have such a wonderful Honda Pro. I’m sending all my friends & family to “I’m Phil” at North Shore Honda. More

Still waiting for someone to contact us for an over payment of 1200. After an agreed upon lease payment and final cost owed with Corey and Roy, I was raked over the coals by the finance department for payment of 1200. After an agreed upon lease payment and final cost owed with Corey and Roy, I was raked over the coals by the finance department for an extra out of pocket cost of 1200. Deceitful and dishonest dealership that doesn’t have the decency to call back clients, but run after them in the parking lot to apologize for the misbehavior of their finance department. Stay clear of this dealership, I wish I read all the reviews before going here. More