North Point Volvo Cars - Service Center
Alpharetta, GA
23 Reviews of North Point Volvo Cars - Service Center
I Took my 2002 XC 70 to Northpoint Volvo twice to have my transmission analyzed. I had done prior research on the problem and found that there was somewhat of an epidemic problem with these transmissions my transmission analyzed. I had done prior research on the problem and found that there was somewhat of an epidemic problem with these transmissions which were subcontracted to a Japanese firm from Volvo. The 1st visit was to have a updated software download done as recommended by a few "gurus" on the internet. That did not solve the problem. I wanted to find out specifically what was causing the transmission to slip and shift erratically. I was told that it would need to be diagonsed and the cost would be $98.00. I had this done, but it was inconclusive. The technician said that there was an internal fault, but he could not specifically tell me what it was. This is about what I knew prior to paying the $98.00. He said that the transmission would need to be replaced at the charge would be in excess of $4000.00. I was less than happy about his recommendation. I did more research and found that Brannon Tranmissions in Loganville, Ga specialized in repairing the issues with these transmissions. I took the car to Brannons's where he replaced the valve body and a few other parts for $644.00. Now the transmission works perfectly. I asked for my $98.00 to be refunded and the dealership refused. Mr, Brannon test drove the car and told me exactly what the problem was and the cost to fix it-$644.00. It is apparent that Northpoint Volvo lacks qualified transmission techs. It is apparent that Northpoint Volvo is concerned only about their profitability and not their Volvo driving customers. More
I bought my car new from this dealer. The vehicle had the fuel pump recalled. The Parts manager told that it was regrettable that I had this problem but did nothing to assist. He stuck me with a $700 repair. fuel pump recalled. The Parts manager told that it was regrettable that I had this problem but did nothing to assist. He stuck me with a $700 repair. DO NOT go here! More
Tom Kingel made the purchase of my 2007 S80 V8 very easy, and I recommend him to friends since he is very knowledgeable about Volvos. Shelby and Adam are both make it very easy to get service done quickly, a and I recommend him to friends since he is very knowledgeable about Volvos. Shelby and Adam are both make it very easy to get service done quickly, and have even managed to get me in and out when I was pressed for time. All around one of the best dealerships around, including one of the best priced for repairs. More