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North Point Volvo Cars - Service Center

Alpharetta, GA

4.6
62 Reviews

62 Reviews of North Point Volvo Cars - Service Center

Sort by
July 02, 2025

Extremely friendly dealership with knowledgeable staff. Beautifully refinished facility. Waiting area is comfortable and has water machine, soda fridge and Starbucks machine avaliable along with laptop cha More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt price
Report | Print
July 01, 2025

Joseph Charlesworth was a very good service rep. He was professional and nice. Handled my needs competently and with care More

by sbmarmur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Report | Print
Jul 02, 2025 -

North Point Volvo Cars responded

We really appreciate your positive review! We look forward to your next visit! Take care!

June 30, 2025

Marcus Wise in service is PHENOMENAL! I followed him from Volvo Cars Mall of Georgia! Superior service and communication! Highly recommend Marcus to anyone needing Volvo service! More

by Lauree Watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Report | Print
Jul 01, 2025 -

North Point Volvo Cars responded

Lauree, we really appreciate your positive review! We look forward to your next visit! Take care!

June 26, 2025

Had to come in for a tire repair and was on a tight timeline. They had me in and out and waiting area very comfortable. More

by kelligilreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Jun 26, 2025 -

North Point Volvo Cars responded

Hi Kelli, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

Lydia Abbot set everything up for me. All work was done in a timely manner and also advised to do only what I really needed. Great job NPV!!! More

by Vron77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia Abbott
Report | Print
Jun 17, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 15, 2025

Joseph was terrific- super helpful and communicative- I never had to guess what was happening either my vehicle. Very pleased! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Charlesworth
Report | Print
Jun 17, 2025 -

North Point Volvo Cars responded

Josh, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 04, 2025

Joseph took complete care of me. 10 out of 10. I went in for ac repair and they did an awesome job. More

by Tandelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph C
Report | Print
Jun 06, 2025 -

North Point Volvo Cars responded

Tandelyn, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

June 04, 2025

service team was great but since Sonic took over service pricing has skyrocketed Joseph is always highly professional and courteous. More

by scott p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph
Report | Print
Jun 08, 2025 -

North Point Volvo Cars responded

Scott, Thank you for taking the time to leave us this feedback. We would appreciate the opportunity to address your concerns directly. Please reach out to our Service Manager at (844) 453-5720 when you have a chance. Thank you, and we look forward to hearing from you.

June 02, 2025

The attention to details by this dealer is exceptional. I don’t regret buying a Volvo due the great overall service in all departments. More

by Aanderson8584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Jun 04, 2025 -

North Point Volvo Cars responded

We really appreciate your positive review! We look forward to your next visit! Take care!

May 30, 2025

Jesse Rhoton is the best service advisor. He is very professional, accommodating and keeps you well informed on the status of your car. Jesse provides you with the cost associated with any re More

by dms471@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Rhoton
Report | Print
Jun 04, 2025 -

North Point Volvo Cars responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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