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North Point Volvo Cars - Service Center
Alpharetta, GA
23 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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23 Reviews of North Point Volvo Cars - Service Center
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February 21, 2025
I had an excellent experience at Volvo North Point! From start to finish, the service was seamless, and the team went above and beyond to take care of my vehicle. A special shoutout to Garrett, who pro From start to finish, the service was seamless, and the team went above and beyond to take care of my vehicle. A special shoutout to Garrett, who provided outstanding customer service—he was knowledgeable, communicative, and made sure everything was handled efficiently. It’s rare to find a service department that’s both professional and genuinely caring, but Volvo North Point delivers on both. I highly recommend them to anyone looking for top-notch service! More
by svanrooi
Employees Worked With
Garrett Rhoton
February 21, 2025
Always courteous. I’ve never had a negative experience there. It was one of the best and most respectful buying processes I’ve ever had. Service is great too. They go I’ve never had a negative experience there. It was one of the best and most respectful buying processes I’ve ever had. Service is great too. They go the extra mile. More
by Billb2
Employees Worked With
Charles
February 21, 2025
I received excellent customer service and satisfaction today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson More
by ajoiner
Employees Worked With
Matthew
February 20, 2025
They NEVER have rental cars and then they send you to enterprise and make you get the cheapest most worthless car unless you want to pay out of pocket. I have two very expensive Volvos the S90 and XC90, enterprise and make you get the cheapest most worthless car unless you want to pay out of pocket. I have two very expensive Volvos the S90 and XC90, i get $50 towards a dilapidated rental. Ridiculous More
by Pissed off
Employees Worked With
Michael
February 15, 2025
Service is Exceptional because of the trust relationship with Marcus Wise.. I followed Marcus from Buford location where I had been since 2020. North Point location is more welcoming, friendly and peaceful. with Marcus Wise.. I followed Marcus from Buford location where I had been since 2020. North Point location is more welcoming, friendly and peaceful. I drive an hour plus because of the Exceptional service from the entire team at North Point. Keep up the Exceptional service it doesn’t go unnoticed. More
by sowens
Employees Worked With
Marcus Wise
February 09, 2025
The professional service at North Point Volvo is unmatched, which is why I drive 2 hours and past another dealership to get there. I’ve had my Volvo for 3 years, and I have been pleased with every s unmatched, which is why I drive 2 hours and past another dealership to get there. I’ve had my Volvo for 3 years, and I have been pleased with every service experience. They truly go beyond my expectations, not only with the quality of work on my vehicle, but with customer service. Even if something unexpected comes up during the service of my car, they always make it right, every time. More
by Stefanie H
Employees Worked With
Joseph, Loaner car guy, Car mechanic guy, and Ruth the car delivery lady
February 05, 2025
Good salesperson —Rick Small. Good maintenance personnel-Adan & Garrett. Joseph is horrible!! No eye contact, acts like he is doing you a favor to wait until on you, doesn’t exp Good maintenance personnel-Adan & Garrett. Joseph is horrible!! No eye contact, acts like he is doing you a favor to wait until on you, doesn’t explain what they are doing. A real snob! More
by sgill418
Employees Worked With
Garrett, Joseph
February 04, 2025
My first visit to Service. Better than anticipated. Quick, helpful, and informative. This will definite be my go to dealer for car shopping and service! Better than anticipated. Quick, helpful, and informative. This will definite be my go to dealer for car shopping and service! More
by Stacy
Employees Worked With
Garrert
