North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 498 reviews
Gordon's review Great experience at North Point with both purchases! Sam was so friendly and helpful! Highly recommend this company and we really love our new Jeep! Great experience at North Point with both purchases! Sam was so friendly and helpful! Highly recommend this company and we really love our new Jeep! More
Great customer service I bought a Jeep Grand Cherokee at North Point and my Sales Consultant, Jonathan Ross, was very knowledgeable and customer-oriented. I had an issue af I bought a Jeep Grand Cherokee at North Point and my Sales Consultant, Jonathan Ross, was very knowledgeable and customer-oriented. I had an issue after I bought it (no fault of the dealership), and they took very good care of me! Keep up the good work!! More
No pressure. Efficient. This was my first trade with North Point personally. I went to them based on a recommendation from my business partner and based on a good experience This was my first trade with North Point personally. I went to them based on a recommendation from my business partner and based on a good experience buying a company truck last year. I called and spoke with Smith Stokes and let him know what I was looking for in a vehicle. He called me the next morning with a perfect fit. That was Saturday and he was unable to meet with me, but helped to get me hooked up with Bill Johnson and Chad Browder who were both available to help me that day. They had the vehicle ready to drive when I arrived. The price was reasonable and there was no back and forth. I actually had another vehicle need that we were able to take care of the same day. We came to terms on both vehicles on Saturday and were able to complete the transactions Monday quickly and efficiently. When it was time to finish the paperwork for both vehicles I worked with Johnny Allison. This is perhaps the most dreaded part of buying any vehicle. High pressure extended warranty sales etc. I was pleasantly surprised. Johnny went over my options with regard to extended warranty. He was very clear and informative and quick. He had paperwork prepared, explained everything as he went, and made the process quick and easy as it should be. Some of the most efficient folks I have ever dealt with on a purchase. Bought two cars with less trouble than I normally have making one purchase. More
Dodge Ram 3500 Quick, informative and helpful by John and the entire service area. Always very considerate and often are asking if we need shuttle service to our ho Quick, informative and helpful by John and the entire service area. Always very considerate and often are asking if we need shuttle service to our home. More
Excellent Service Met apptmt. Time and got alignmt. Done in a timely efficient manner. The car was logged in and a needed part was ordered. Arrangemts. Were made to ret Met apptmt. Time and got alignmt. Done in a timely efficient manner. The car was logged in and a needed part was ordered. Arrangemts. Were made to return the car the following Sat. To install the part. All were courteous and helpful. More
Great experience A very professional process from start to finish. Friendly knowledgeable staff eager to help. I would recommend Northpoint to others looking to by A very professional process from start to finish. Friendly knowledgeable staff eager to help. I would recommend Northpoint to others looking to by a car. I will be bringing my Jeep back every six months for service. More
You guys are great This was the easiest car buying experience I've ever had. Start to finish was painless. Eric Pegg and Sam Morgan were great to deal with and made it f This was the easiest car buying experience I've ever had. Start to finish was painless. Eric Pegg and Sam Morgan were great to deal with and made it feel like we had been friends for years. I will definitely be back and also will recommend North Point to anyone looking for a new vehicle. KJ Keiser More
Jeep Purchase Sam Morgan was an excellent help and went above and beyond for us to get us in our new jeep! Our experience was awesome. The only thing we weren't hap Sam Morgan was an excellent help and went above and beyond for us to get us in our new jeep! Our experience was awesome. The only thing we weren't happy about was the fact that the dealership didn't give us a full tank of gas with our brand new vehicle purchase. More
Customer service Both Smith and Eddie were great to deal with.. not your normal stuffy salesmen. We had a wonderful experience and will be back again and again!! Both Smith and Eddie were great to deal with.. not your normal stuffy salesmen. We had a wonderful experience and will be back again and again!! More
Experience Carol Arrington was an incredible help. Several people saw me looking and didn't make it their business to come and help. Carol did. She was friendly Carol Arrington was an incredible help. Several people saw me looking and didn't make it their business to come and help. Carol did. She was friendly and helped me get my payments exactly where I wanted them. She knew the business and how to appreciate a customer. I would recommend anyone to come see her. Johnny Allison was phenomenal as well. This was my first new car purchase and they helped make it a great experience. More