North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
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Divasrus I have a brother that has worked for that dealership for over 25 years. He has been treated so good for his work by Jeff. The team there have always b I have a brother that has worked for that dealership for over 25 years. He has been treated so good for his work by Jeff. The team there have always been great to other customers there when I have been around. Jeff has grown a great dealership. I was treated well By Eddie, Chad, Terry, and Adam. My husband got his first truck with all the bells and whistles: as I call it. He was very happy when we left there. THANKS to this great team of guys. More
A smooth low pressure experience My experience was divided into two separate events--- --- First the internet experience The internet format use very easy to use and offered My experience was divided into two separate events--- --- First the internet experience The internet format use very easy to use and offered all the vehicle information I needed. I especially liked the ability to view and print the build sheet for unit that I was interested in. ---Dealership experience This the fourth vehicle I have purchased from North point. The interface with the sales group was very good as usual. Sales consultant John Grenier was excellent in all aspects of the negotiation and sale. More
Exceptional auto buying experience Our car buying experience was awesome, painless and very rewarding. My husband and I were treated like valued customers. Joseph Ayers the salesman did Our car buying experience was awesome, painless and very rewarding. My husband and I were treated like valued customers. Joseph Ayers the salesman did an amazing job to determine what our needs were in a vehicle. He located the perfect vehicle and had the vehicle in within 24 hours. Joseph was very caring and very accommodating his main focus was us and being happy in the vehicle. Also working with Eric Pegg to get a final cost and to find the perfect financing was yet another awesome experience. We chose to go with our local dealership because we had an amazing buying experience, the price and the friendly team. Keep up the great work we will definitely refer our friends to North Point Chrysler,Dodge,Jeep. More
Easiest car buying experience I have bought several vehicles from this dealership. As always Robert Via has taken good care of my families vehicle needs. It is a no hassle experien I have bought several vehicles from this dealership. As always Robert Via has taken good care of my families vehicle needs. It is a no hassle experience, One phone call to Robert Via with the vehicle I want, a couple hours later I am visiting the dealership to sign the paperwork... More
Engaging Hello, my best friend and I arrived a half hour before closing but the experience was not affected negatively at all by this detail. I test drove the Hello, my best friend and I arrived a half hour before closing but the experience was not affected negatively at all by this detail. I test drove the vehicle I had researched, and loved it! I researched my credit score and the price of the car along with available incentives. I did not want to spend HOURS last night or any night figuring out these details. I had my mind set on what I wanted and what I was able and willing to pay. Then comes Sam, he was super friendly, knowledgeable, and his personal experience with the brand was what pushed me to talk numbers and to drive a new car home last night. Then there is Adam, he was equally as helpful and very friendly. Both Adam and Sam tolerated my friend and I as we shared our tales of woe. In fact, we were all having what I thought a pretty fun time. I have worked in customer service for over 15 years and am seeing that excellent customer service is a dying art. Dealing, relating and engaging folks is almost a thing of the past. It was refreshing to see that wasn't the case at North Point Chrysler Jeep with Adam and Sam. Truly a great experience! Thank you. More
Absolutely the fastest service ever!!!!! My husband and I were in Winston-Salem for the Guns-N-Roses concert when our brand new Dodge ram truck started over heating. We made it to the dealers My husband and I were in Winston-Salem for the Guns-N-Roses concert when our brand new Dodge ram truck started over heating. We made it to the dealership and asked if there was any way someone would be willing to stay overtime(if need be) to help put on a new water pump hose. The staff was more than gracious to accomodate us- even though this was covered under our warranty. We thought for sure this would take several hours to do. We were 4hours from home and desperately needed to have my hubby's work truck fixed. To our surprise we were on our way in about 45 min time. We had been told by a mechanic from home it would take hours to fix. We were so impressed we will be back to buy our next vehicle here- great customer service by all we came in contact with!!!!!!! More
Great Overall experience Employees were able to answer any and all questions. We settled on a fair price and are very pleased with the attentiveness of the staff! We would hig Employees were able to answer any and all questions. We settled on a fair price and are very pleased with the attentiveness of the staff! We would highly recommend finding your new vehicle at North Point! Alan was very helpful in answering any and all questions and was eager to help us find the best deal possible. He is very knowledgeable of the cars and quick to ensure that we were satisfied with our purchase. More
Naudia and Johnny were great to work with. Naudia found exactly the vehicle I was looking for at another dealership. Johnny handled the transaction once I arrived. Only issue was that the car h Naudia found exactly the vehicle I was looking for at another dealership. Johnny handled the transaction once I arrived. Only issue was that the car had not been prepped for delivery even though we had an appointment. More
a pleasure Sam is the man treated me with respect and the buying process was smooth.everything was great now just having fun driving my new truck. Sam is the man treated me with respect and the buying process was smooth.everything was great now just having fun driving my new truck. More
Go to Northpoint and ask for Jonathan Ross The entire experience at this dealership surpassed all my expectations of a car buying process. I was immediately greeted by Jonathan's bright smiling The entire experience at this dealership surpassed all my expectations of a car buying process. I was immediately greeted by Jonathan's bright smiling face. He was very knowledgeable and informative. He patiently answered all my questions and quickly transformed a bit of a stressful situation to a fun and exciting process. Every step of the process Jonathan was there to help me feel comfortable and supported. Thank you very much Northpoint and Mr. Ross for my JETTA 😊 More