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North Point Chrysler Jeep Dodge Ram FIAT

Winston-Salem, NC

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498 Reviews

7726 North Point Blvd

Winston-Salem, NC

27106

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Showing 498 reviews

October 05, 2017

I love my Dodge family for taking good care of me Joseph made me feel like I were family, and he guarantee me a car before I left! Keep up the good work! I'm loving my new ride More

by Tauheedah Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tesla Gibson, Adam Hartis, Joseph Pearson
October 03, 2017

The best ever!!!! Carlos is one of the best car salesmen we have come in contact with. He wasn't pushy, but consistent and available when we needed him for questions. I More

by TammyC.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flores, Gwathney Leak Jr.
October 01, 2017

5th times still a charm Lowest price seen with in 75 miles on compared models. Sales team tremendously impressed me. I truely as your customer appreciate the staff rememberin More

by Silentworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Morgan, Jordan Nations
October 01, 2017

Professional and pressure free I first call North Point about what vehicle I was interested in gave the stock number. Allie gave me the info and was very professional and friendly. More

by Jason1165
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesla Gibson, Allie Phillips, Adam Hartis, Carlos Flores, Adam Gale
September 30, 2017

Mom Bought a New Jeep Awesome experience for my 72 year old Mom to buy her new Jeep. Carlos was awesome and made it much easier for us to get her through the process. More

by Juliehs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flores
September 29, 2017

North Point Jeep A+ experience Buying a car is usually a hassle and constant haggle. But not at North Point Chrysler Jeep Dodge. Salesman Joe Ayers was easy-going, very knowledgeabl More

by newJeepguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ayers, Johnny Allison, Terry Groff
September 28, 2017

Outstanding service! I just bought my third car from this dealer in less than 1.5 years. I will never. It a car from anywhere else as long as Carlos is working here. He i More

by Shane G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Flores, Adam Gale
September 27, 2017

Professional, friendly service. Very pleased with all aspects of my visit. The purpose of my visit was two-fold: (1) I had a couple of issues with my Jeep Cherokee Lattitude and I More

by D&GBlack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hartis, Eddie Daye, Ron Covel, Smith Stokes, John Blackburn
September 27, 2017

Poor Customer Service I purchased a jeep brand new from this dealership, 2 years later I have a faulty battery in my jeep. 15000 miles over my warranty I get laughed out of More

by Sethomas_2@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Gale
Sep 28, 2017 -

North Point Chrysler Jeep Dodge Ram FIAT responded

Thank you for taking the time to write a review. Chrysler (FCA) sets the guidelines for warranty coverage, not the dealer. As you stated in your review, you are currently 15,000 miles over the factory 3 Years or 36,000 Mile Warranty. Unfortunately, we cannot honor and submit a claim for a warranty that no longer exists. To do so would imply that every part that fails that is outside of warranty coverage is the dealers responsibility and not the vehicle owners responsibility. We strive to be transparent and understanding as our customers are extremely important to the success of our business. However, your anger with our dealership seems to be somewhat misplaced.

September 26, 2017

Sam Morgan is an excellent, "Superior" salesman! I am so Happy with my 2017 Dodge Ram 1500 4x4 truck. Sam was very customer service oriented to my needs and lead me through the process to the highest More

by topkat77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Morgan
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