North Point Chrysler Jeep Dodge Ram FIAT
Winston-Salem, NC
Filter Reviews by Keyword
By Type
Showing 498 reviews
Great service & friendly staff I have bought 7 or 8 cars over the last 10 years with Alan Coley and have been very satisfied with sales & service dept. Alan calls me every 6-8 week I have bought 7 or 8 cars over the last 10 years with Alan Coley and have been very satisfied with sales & service dept. Alan calls me every 6-8 weeks & has always done a fantastic job with every detail & follows up well. I would highly recommend Alan & North Point. More
A friendly experience The staff was very friendly and helpful and patient. They helped me weed through the options that best suited my needs. I will return when it's time t The staff was very friendly and helpful and patient. They helped me weed through the options that best suited my needs. I will return when it's time to upgrade. More
Dodge 3500 I have been a Chevy loyalist for 25 years with my company fleet purchases. I rec'd absolute excellent service, and communication from Smith Stokes, an I have been a Chevy loyalist for 25 years with my company fleet purchases. I rec'd absolute excellent service, and communication from Smith Stokes, and Eddie Daye. Thank you for a smooth transaction! More
Very happy This was our second Jeep we have purchased from North Point. Sam Morgan was the sales person we dealt with both times and when we purchase our next J This was our second Jeep we have purchased from North Point. Sam Morgan was the sales person we dealt with both times and when we purchase our next Jeep we will go to North Point and ask for Sam. Good people to work with! More
It was so easy! Joseph did a great job of finding exactly what I wanted in a used auto. He and his team went out of their way to make sure this Caravan was in excell Joseph did a great job of finding exactly what I wanted in a used auto. He and his team went out of their way to make sure this Caravan was in excellent condition and had the features I asked for. I'll be back to buy my next car. Thank you. More
Incredible Customer Service My 2015 Jeep that I purchased in April 2017 was having one problem after another due to a previous accident that had never been fixed properly. From t My 2015 Jeep that I purchased in April 2017 was having one problem after another due to a previous accident that had never been fixed properly. From the second that I brought my concerns to Eric, he was the epitome of an incredible employee of the company and exceeded all my expectations for great customer service. What a great experience for an original situation that was causing me so much anxiety and frustration. He help my son and I get a loner vehicle, while the collision and service departments worked on my Jeep. In the end, I was still concerned about the potential for additional long-term problems with the vehicle and Eric sat down with me and went over all my options. In the end, he got me into a comparable Jeep with more features than my original one, and for less money per month too. To say he was a pleasure to work with is an understatement. He wasn't even part of the used sales team and could have easily passed me off to someone else, but he didn't. I will recommend this dealership and Eric, in particular, to anyone and everyone who will listen. Thank you!! More
Very pleased I was extremely pleased with the service I received when I purchased my 2018 Ram 2500. Tesla and Carlos were great to work with, and the whole buying I was extremely pleased with the service I received when I purchased my 2018 Ram 2500. Tesla and Carlos were great to work with, and the whole buying experience was great! I will recommend them personally to anyone who asks. Thanks again for making the truck buying process so easy More
Straightforward Told the people what I was seeking, what I had to spend and what was right/wrong with my trade. I purchased here because their online people got me Told the people what I was seeking, what I had to spend and what was right/wrong with my trade. I purchased here because their online people got me real answers. Other dealers used smoke and mirrors tactics with a constant barrage of "sorry, I can't find that information...you'll need to come in and talk to a salesperson...when can I make you an appointment". Saved me a lot of time. They also respected what I told them about what I had to spend and did not try to use emotional xxxxxxto get me to spend more than I had. More
Excellent customer service Had great experience buying my 2017 Laramie at North Point Ram. After few attempts at different dealership I end up here. Thanks to Allie Phillips, Had great experience buying my 2017 Laramie at North Point Ram. After few attempts at different dealership I end up here. Thanks to Allie Phillips, Eddie Daye and Smith Stokes , you guys made this purchase easy and friendly . I would definitely recommend you guys. More
Fantastic Quick and easy transaction. Carol Arrington is fabulous! Smooth transition from one step to another. Great care and concern for my time and making Quick and easy transaction. Carol Arrington is fabulous! Smooth transition from one step to another. Great care and concern for my time and making sure I was happy. More