North Point Chrysler Jeep Dodge Ram FIAT

The service dept assoc did not log my car in for service after I gave necessary info and waited for one hour while my car sat in the same spot. This was a repeat offense by the same assoc. I have used this after I gave necessary info and waited for one hour while my car sat in the same spot. This was a repeat offense by the same assoc. I have used this location since the purchase of my vehicle and everyone else completes my service request effectively accept this assoc WHY? More

Customer service was good. They worked with me on getting the add ons wanted/ needed and made sure I got the best product for the money, and I'm grateful, I love my truck! the add ons wanted/ needed and made sure I got the best product for the money, and I'm grateful, I love my truck! More

Fast friendly service, Mr Smith Stokes ordered my truck back in January and kept me in the loop as to where is was and when it would be delivered. back in January and kept me in the loop as to where is was and when it would be delivered. More

Worst experience ever, I dropped my car off after I made a appointment and was forgotten about. Thank god for Ms Woodruff helping me out. a appointment and was forgotten about. Thank god for Ms Woodruff helping me out. More

Great group of skilled professionals. Brought the Jeep in for some work and they quickly diagnosed and repaired the issues. Would recommend them if you’re looking for a great dealer option. for some work and they quickly diagnosed and repaired the issues. Would recommend them if you’re looking for a great dealer option. More

Walked in told them what we was looking for and they found it. Unfortunately the used car had a broken windshield BUT they didn't hesitate to say they would fix it for FREE for us.And they did..within a found it. Unfortunately the used car had a broken windshield BUT they didn't hesitate to say they would fix it for FREE for us.And they did..within a matter of a day they fixed windshield and recalibrate the sensors in the windshield. Now this used car looks BRAND new. On top of all that they got us the best deal against everyone else around.Thank you!!!! More

Great buying experience. Everyone was friendly and helpful. I was purchasing from.out of town and they were a big help in the delivery process. helpful. I was purchasing from.out of town and they were a big help in the delivery process. More

Easy to work with. Got just what I wanted. Also received a good trade value. And they also put some add on features that I wanted extra a good trade value. And they also put some add on features that I wanted extra More

Each time I’ve called to get service, the have not been able to connect with anyone in the service dept. each time I was told someone would call me back. Neither time did I get a call back. I had to call able to connect with anyone in the service dept. each time I was told someone would call me back. Neither time did I get a call back. I had to call back again the next day. Plus, each time the repair cost was astronomically high ! Now, I know that if my car has something wrong, that could just be a coincidence.the car. However, o take good care of my car. I get it serviced every 3k miles . When in my last visit there were things suggested to have done, beyond why I came in , I did them! My jeep has 188,000 miles on it. Is it the service dept or is it that jeep does not make a car that lasts until 200,000 before you have to pay 2500 on my last visit and over a 1000 on the previous visit. Not sure if anyone actually reads these things but I’d really like a response ! BTW, Amber seemed to empathize with my situation! More

I found a potential truck on North Point's website and decided to give them a call. The service was prompt and up front a out everything. I was highly impressed with the entire process both over the phone decided to give them a call. The service was prompt and up front a out everything. I was highly impressed with the entire process both over the phone and in the dealership. I will recommend North Point to many people in the future. More