North Point Chrysler Jeep Dodge Ram FIAT

We bought our truck here about five years ago which was a good experience. Since then we have had two recalls on the truck and the dealership stated that the parts were not present every time we called to ha good experience. Since then we have had two recalls on the truck and the dealership stated that the parts were not present every time we called to have it fixed. Now the truck is not drivable due to the recalls. They are stating it’ll be 2-3 weeks before it can even be looked at. And in the meantime NO RENTAL CAR IS PROVIDED. So we are without a primary vehicle in the home for 2 or 3 weeks. This is absolutely unacceptable. We will not be using this dealership again ever. Beware the customer service is all fine and dandy to buy the car/truck but after that you can forget it. If you want a Dodge I suggest going to Kernersville or Greensboro. They give customer service through the life of the vehicle not just at the sale. More

Don’t believe these fabricated lies in the reviews that they have on here. They will sale you a lemon with no remorse. They have the worst service department ever and it’s no wonder they can’t keep employ they have on here. They will sale you a lemon with no remorse. They have the worst service department ever and it’s no wonder they can’t keep employees there. They commit dealership fraud claiming that they do the inspections when they really don’t and they only care about making money. Trust me when I say do not go here it will say time, stress and money. More

I needed my transmission services for scheduled maintenance. They were super busy and only had appointments out about a month. I was told to come in the next morning and they would work me in. Upon maintenance. They were super busy and only had appointments out about a month. I was told to come in the next morning and they would work me in. Upon getting there at 7:30 they seemed confused and said I had to schedule it. After I told them that I was told to come in they chatted for awhile and finally said they would do it while I waited. My advisor was Jose/Juan (apologies for now recalling) I believe and he was super friendly and helpful. I’m very happy how it turned out and no longer worried about the transmission. More

2019 Ram 2500 I have 3 recalls for my truck I brought it over to have them fixed. They fix 2 out of 3, and during this process I got asked if I considered replacing the engine air filter and cabin filter fo over to have them fixed. They fix 2 out of 3, and during this process I got asked if I considered replacing the engine air filter and cabin filter for around $ 250.00 being recommended. I decline this action because I can do it for a fraction of that cost $ 57.00 my self. Today I decided to have that checked and I notice a bolt missing from air filter box due to negligence. Thanks to Kristine Williams person that I contacted I have that bolt missing replaced. I hope I’m not exaggerating but I care and maintain my vehicles and I will like that the mechanics from this facility to be more responsible when they work on people cars. More

My ignition electronics were damaged and North Point Chrysler did a good job repairing them. Curtis was my service manager and he did a great job of keeping me informed about parts availability and the Chrysler did a good job repairing them. Curtis was my service manager and he did a great job of keeping me informed about parts availability and the status of the repair. (It took several weeks to locate the parts). More

Fantastic experience with Jeff Michaels the owner who took a lot of time out his busy day to get my Hellcat built and ordered!! Jordan Nation and MS Levon Harley also were instrumental in getting the car took a lot of time out his busy day to get my Hellcat built and ordered!! Jordan Nation and MS Levon Harley also were instrumental in getting the car I wanted with a very fair price. I highly recommend this dealership, a model for others to emulate. Francis Romano More

we were assured that truck had been thoroughly inspected. after purchase we found hidden damage after purchase we found hidden damage More

The service was good the wait was not long I even bought my car from them would recommend them to a friend or family member my car from them would recommend them to a friend or family member More

Sam Conner and Jeff were very helpful and very respectful!!! The guy i signed paperwork with was Awesome and Hilarious!!!! Awesome dealership to work with!!! Will come again !!!💯💯& respectful!!! The guy i signed paperwork with was Awesome and Hilarious!!!! Awesome dealership to work with!!! Will come again !!!💯💯👍👍 More

All around great dealership--sales and service. Pleasant to deal with. They have always treated me with courtesy and care. I highly recommend this dealership. to deal with. They have always treated me with courtesy and care. I highly recommend this dealership. More