North Plainfield Nissan

Matt was wonderful, fair and honest! I recommend him and the dealership to anyone who wants a refreshing change! Matt listened to what I needed and made it happen! the dealership to anyone who wants a refreshing change! Matt listened to what I needed and made it happen! More

Dealership is excellent! Provided us with a great deal on a new Nissan Rogue. The salesman was very nice to work with and very professional. My daughter also bought a car at this dealership and we are very p a new Nissan Rogue. The salesman was very nice to work with and very professional. My daughter also bought a car at this dealership and we are very pleased. More

This dealer was able to help me as much as possible, I am 21 and I a lot of dealers see me as a kid and usually don’t want to work with me. They were able to work with my new credit and got in me in a 2020 c 21 and I a lot of dealers see me as a kid and usually don’t want to work with me. They were able to work with my new credit and got in me in a 2020 car! More

Stay clear of this dealership. I had several issues with Stay clear of this dealership. I had several issues with my car and I continue to have several issues. The driver seat was broken. After days of send Stay clear of this dealership. I had several issues with my car and I continue to have several issues. The driver seat was broken. After days of sending emails I finally received a repaired car. The salesman was terrible. The general manager had to complete the deal. With the new car it sounds like the transmission is slipping. The car hesitates when attempting to accelerate. The car is not a smooth ride. I do not recommend the Nissan Pathfinder SV. More

I have been coming to this dealership for a number of years and have never been disappointed. The staff is courteous and professional. I am especially satisfied with Nathaly from customer service for her years and have never been disappointed. The staff is courteous and professional. I am especially satisfied with Nathaly from customer service for her attention to detail and professionalism. It is a great place to purchase a vehicle. More

Worst Nissan dealership in New Jersey. And I am going to go above and beyond to try to reach as many people as I can to warn about the service in this place. How can you explain to someone that there is so go above and beyond to try to reach as many people as I can to warn about the service in this place. How can you explain to someone that there is something wrong with your car, and then they lie straight to your face about the work that was so called "done" to your car. Two 3 hour+ visits and ABSOLUTELY NOTHING was done to our car, how can you justify that? How can you preach customer service and do something like that? Never returning there, not even for an oil change. Truly disappointed More

Thieves!!!!! They switched pricing and structure of the deal and when they were caught in their lies and deceptive practices they wouldn't do anything about it. T They switched pricing and structure of the deal and when they were caught in their lies and deceptive practices they wouldn't do anything about it. The management is a team of thieves and cowards!!!! They don't answer phone anymore, I can't believe its 2019 and these guys are still open More

Great customer service! Nathaly Calles, Owner Loyalty Manager, was fantastic! She was polite, courteous and professional. She answered all of my questions and helped me get s Nathaly Calles, Owner Loyalty Manager, was fantastic! She was polite, courteous and professional. She answered all of my questions and helped me get set up with North Plainfield’s loyalty program. I will definitely recommend this dealership to friends and family! More

My wife has being going to North plain field Nissan since she purchased her Nissan Rouge in 2017, on 09/30/2019 she took her rouge in for normal maintenance at 33,300 Miles which was a tire rotation and stan she purchased her Nissan Rouge in 2017, on 09/30/2019 she took her rouge in for normal maintenance at 33,300 Miles which was a tire rotation and standard oil change. upon standard service check a free multi point inspection is done, service adviser recommends 12 Volt battery + service needs to be done, $149.99 +$69.99, 1.5 hours $265.00 Rear brake job, Transmission service, air filter service & Intake service. vehicle is still covered under Nissan manufacture warranty until 36000 miles apparently the battery is fried, mind you car starts up no problem no hesitation, my wife gives me a call i adviser her to do the oil change and tire rotation and ill look into everything else, as i know service is where the money is and the adviser is only doing his job which is to up sale consumers on services that may not be needed right at the moment but in the near future... upon leaving i take the vehicle to auto zone i purchase the cabin air filter, i have the check the battery for free they advise me the battery is running at a 80% of life and in about 3-4 month should seek replacement since the vehicle is not having any issues starting up what so ever. My wife decides to call north Plainfield Nissan and share the information she has been told, the rep over the phone adviser magically the battery "may be covered under warranty" and she should make an appointment to have it looked at further in the week, she makes the appointment for 10/2/19 service writer states since "Korean" company bought Nissan there has been many issues with battery's ... after checking out the battery again they tell her at this current time they cannot replace the battery as it still has a lot of life left and is only misfiring not completely bad... Hmmm funny how if i am buying it cash, the battery is extremely bad, unsafe and must be replaced but for warranty replacement is completely safe to keep driving since i have 33000 miles on the car @ 36000 the car will be out of all warranty. after all another waste of time and gas just to be played with, extremely dissatisfied with the service received from these people This has been an eye opening experience for me. I know now that not every dealership that “glitters, is gold.” I will never in my life, Service nor buy another vehicle with North plainfield Nissan, nor would I refer anyone to them. They are good for getting you in the door, but once you’ve signed all the papers, they want nothing to do with you. They nickel and dime you at every opportunity, and they are very lackadaisical about fixing anything that may have went wrong with your purchase. Also, I’m not looking for a call about this, nor am I looking for a reply to what I’m posting, but I feel that people should know who they’re dealing with, if they choose to read this. More

Customer service is good. However I was disappointed at the fact that they lied to me about APR rate 3.9 and when I signed papers it was changed to 4.5 they also charged $3,000 finanancial fees? the fact that they lied to me about APR rate 3.9 and when I signed papers it was changed to 4.5 they also charged $3,000 finanancial fees? More