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North Penn VW - Service Center

Colmar, PA

4.7
1,717 Reviews

1,717 Reviews of North Penn VW - Service Center

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November 14, 2022

Thoughtful and thorough service with minimal wait time. Also appreciate the communication via text from check in to check out and video form garage showing what’s happening with car and appointment that da More

by JESSHECK02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
November 14, 2022

North Penn VW had the parts I needed within a day. It was great service and very professional. More

by brandenhearn11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin trotter
November 14, 2022

Communication is top notch, kept well informed. Car always comes back better than I left it. Cleaned and fixed More

by AmericaT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

They had to do a 4 wheel alignment on my 2021 Passant with just 3400 miles. More

by Dean09!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Balassis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett, Jeff Applegate, Jason Hartman
November 13, 2022

Erin ordered the window repair kit, the problem fixed during inspection, & kept us updated. The service dept. is very good. Our Beetle is 18 years old. More

by MPSERR@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 12, 2022

Was a great experience. All that I've come to expect as I've purchased my last 3 vehicles from this dealership. More

by SCOTT@ATALANTAWEBDESIGN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
November 10, 2022

Friendly and welcoming staff in the service department. Explained all the work performed int the vehicle. Would recommend. More

by Wlwalker102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

North Penn VW responded

It's great to hear about your experience!

November 08, 2022

NP Colmar contacted me to remind me of my inspection. Scheduling was extremely easy and they provided me with a shuttle home and back for my convenience. Cost is what was expected - no surprises. All in More

by ET24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Jesse was awesome! He was very accommodating! He was flexible as well. He gets an A+! More

by EMI.LENGYEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2022

Jessie and the service staff are always first rate … professional, thorough and friendly. Service is done right at a fair price. Drop off and pickup is quick and easy. More

by RHAMMOND2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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