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1,717 Reviews of North Penn VW - Service Center
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December 28, 2022
North Penn VW was very professional, knowledgeable and friendly during my inspection and emissions appointment. Everything was completed in a timely manner. friendly during my inspection and emissions appointment. Everything was completed in a timely manner. More
by SHEILANICKLE3
Verified CustomerEmployees Worked With
Gabriella and Dennis were wonderful
December 28, 2022
I’ve never had a better experience from a dealership they are always on top of everything and always go above and beyond what’s asked. are always on top of everything and always go above and beyond what’s asked. More
by Brandon S.
December 27, 2022
The service was flawless. Both the technician and service writer were fantastic! Great communication, timely service, and a pleasure to do business with. Both the technician and service writer were fantastic! Great communication, timely service, and a pleasure to do business with. More
by Jeff H.
December 23, 2022
It’s nice walking in and being recognized and treated well by service and sales alike. well by service and sales alike. More
by hawk267
Employees Worked With
Other Employees :
Erin Trotter and Gabriella Tano are rock stars too!
December 22, 2022
Erin and the service team at North Penn take great care of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea t of our Diesel Passat. My wife loves the idea that we have our own personal service tech. Kevin who is assigned to our vehicle. This is a great idea to ensure continuity of care for our investment. We appreciate the professionalism and service excellence at North Penn VW! More
by THEODERGKAPP
Employees Worked With
Erin Trotter, Ken Piccari
December 20, 2022
Really seem to care for providing the best, most informed service for our VW, and to accommodate our schedule. I do find it appalling that follow-up calls seem to try to catch your fine employees not trying service for our VW, and to accommodate our schedule. I do find it appalling that follow-up calls seem to try to catch your fine employees not trying to squeeze every penny out of us. Why ask if certain services were recommended even after the invoice shows they were paid for? You should already know the answer! More
by SJKC0072
Employees Worked With
Don't recall at this point. All were very good.
December 17, 2022
Fast and reliable service. They even had a complementary loaner car while I was waiting for service to complete. Great advisor service. They even had a complementary loaner car while I was waiting for service to complete. Great advisor service. More
by AVP1970
December 17, 2022
The service here is always amazing, with staff friendly and helpful. I have never had a negative experience here and I’ve been here a few times. I just moved from Brooklyn, and I’m not used to this type of and helpful. I have never had a negative experience here and I’ve been here a few times. I just moved from Brooklyn, and I’m not used to this type of hospitality. Service at VW in NYC was atrocious, but here I don’t feel like a number. Each interaction feels personal, and it’s what’s going to have me keep coming back even when I move out of this area! More
by kelliehuynh
