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North Penn VW - Service Center

Colmar, PA

4.7
1,717 Reviews

1,717 Reviews of North Penn VW - Service Center

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January 07, 2023

Great service, cordial and knowable staff. Work performed on time and as promised. Will recommend to friends. More

by EMORINIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

I have had nothing but great experiences with the service and maintenance of my vehicle. Sincerely. More

by misknowing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett, Jason Hartman
January 06, 2023

Very pleased with the service and appreciate the help from Ms Gabriella Tano and the technicians. More

by PHAMHARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

I had a very unusual problem that was rather complicated and they spent a lot of time and money on fixing it under warranty and kept me communicated and gave me a lovely loaner car More

by SAL4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Easy to make serviceappointments online. Very professional staff at check-in and excellent communication throughout the service. More

by JOEPAOLETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter. Kevin Miller
January 05, 2023

Always friendly and courteous and have me in and out in no time at all. More

by RAPP3MOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
January 04, 2023

Professional and courteous. I like the video which explains in detail what my car needs More

by mschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trainor
January 02, 2023

Excellent, timely service. Identified an issue and allowed me to decide if I wanted to proceed with/pay for an adjustment to correct it or not and explained any costs. Easy More

by NEIL.LOGRANDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
December 30, 2022

Jesse is great and I will always come back to them because the service it great. Happy new year More

by CBELL3890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2022

Loaner was gross so we had to clean the inside and wash outside ourselves but everything else was great. Still 5 star service. Hope loaner is cleaner next time. More

by Sebastian Olsson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

North Penn VW responded

Hello Sebastian, Thank you for your recent visit to our service department. I'm very sorry to hear of the condition of the loaner you were provided while your Atlas was serviced. I have advised our Rental Manager of this issue so we can ensure this is not an issue moving forward0. Best Regards, Ken

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