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North Penn VW - Service Center

Colmar, PA

4.7
1,718 Reviews

1,718 Reviews of North Penn VW - Service Center

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February 15, 2023

Scheduling service has always been easy. Staff is polite and provides you updates as work on your car progresses. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

As usual, all work and communications were professional and appropriate. Work was done efficiently while I waited. More

by SHELLY.BERMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names.
February 13, 2023

Always quick, great communication, appreciate transparency e.g. the video tour to explain what needs to be done More

by Christine Stenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter - 5 star employee
February 13, 2023

Service was detailed and everyone there is so nice! And I loved that they washed my car!! More

by pattina92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2023

I called with a car problem and they told me come in now and they can fix it. More

by WALKME1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2023

This dealership is always easy to work with. They are accommodating and friendly staff. The work done on my car is great. More

by THELAFTY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Proactively requesting service. Efficient and knowledgeable. Overall a great experience. I have no issue recommending the dealership to friends and family. More

by LTHECKLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Treichel
February 06, 2023

We had engine coolant leak on our VW Atlas. We were down to one car ; so need urgent repair. They were able to find a time slot in short notice and arranged a loaner car for us. Work were down More

by walleye981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

North Penn VW responded

Thanks for the great feedback on our team! We're glad to have assisted you with convenience!

February 06, 2023

Every part of my experience with NPVW Service has been exemplary, I never feel like I'm being bamboozled and can trust their advice and direction about our vehicle. The service manger Jesse is amazing. More

by tpendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2023

Very helpful. Courteous and friendly My car was ready fast They answered all the questions I had with no problem More

by JOGUI9250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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