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1,718 Reviews of North Penn VW - Service Center
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March 01, 2023
I love the service I receive. Erin T is amazing and very helpful. I love seeing the tech video as it is explained in detail what I am seeing and hearing. Erin T is amazing and very helpful. I love seeing the tech video as it is explained in detail what I am seeing and hearing. More
by EROEBUCK1007
Verified CustomerEmployees Worked With
Erin Trotter, Matthew Treichel
March 01, 2023
I really can't recommend them highly enough I always say it that their video showing you the current state of your car and any issues that they come across is super helpful but in general all the things tha it that their video showing you the current state of your car and any issues that they come across is super helpful but in general all the things that you hear horror stories about with people going to dealers is just something I've never had to deal with coming here. More
by Mojo742
Employees Worked With
February 24, 2023
They do a fantastic job with service and information during your service appointment. Follow up is A+ during your service appointment. Follow up is A+ More
by KEVIN.J.KOCH
Employees Worked With
February 23, 2023
You always feel like you can trust what they're telling you and they back that up by showing you on video any of the problems or the current status of different parts of your car that have normal wear and you and they back that up by showing you on video any of the problems or the current status of different parts of your car that have normal wear and tear it really helps explain what any of the issues or parts that are needed are. I've had plenty of friends that have had horror stories going to the dealer luckily I haven't run into a VW dealer that's like that but North Penn has been exceedingly transparent and honest with all the work that they say needs to be done compared to normal dealers. More
by Mojo742
Employees Worked With
February 21, 2023
I paid for a cleaning on my engine which did not help afterwards you wanted me pay thousands of dollars to do the cleaning. What did I paid or did your mechanica didn't do their job correctly. afterwards you wanted me pay thousands of dollars to do the cleaning. What did I paid or did your mechanica didn't do their job correctly. More
by jessica.demianicz
February 21, 2023
I had a bubble on the side of one of tyres. Without an appointment, they still managed to help replace a new tyre and do other needed work for me. Jesse was very friendly and professional. Without an appointment, they still managed to help replace a new tyre and do other needed work for me. Jesse was very friendly and professional. More
by HW
Employees Worked With
February 18, 2023
The collision center was very helpful with the rental and getting my car to me even though parts are very hard to get a hold off. Allstate insurance is not an easy want to deal with when you are hit by one o getting my car to me even though parts are very hard to get a hold off. Allstate insurance is not an easy want to deal with when you are hit by one of their clients, but they did the best they could to help with the rental and converse with them back-and-forth about my needs. More
by kelliquest
Employees Worked With
Ken Piccari
