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North Penn VW - Service Center

Colmar, PA

4.7
1,718 Reviews

1,718 Reviews of North Penn VW - Service Center

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March 11, 2023

Convenient location. .. Quick service...done right...in a timely manner. You can't really beat that. More

by ARBITRATORMURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Trotter...
March 10, 2023

They are always great! Will only deal with this dealership. Volkswagen love at it’s finest!! More

by VZE1FOKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Customer service is always outstanding and I never feel like they are trying to rip you off. Video inspections are a real bonus! More

by cgarges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

I always receive outstanding service from North Penn VW. It’s the only place I trust for my Volkswagen. More

by BENR2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Car was taken for an oil change, and then I was asked if I was interested in an alignment, wiper blades and 40k service for $500 plus. After declining I later got a text to tell me that I needed tires, and More

by CKREINHARDFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriella
Mar 09, 2023 -

North Penn VW responded

Hello, I am having trouble finding account information to review the details of your visit so I can work with our staff on improving the deficiencies you've noted. Are you able to reach out to me via email or phone? Thank you, Ken Benton Service Manager kenb@northpennvw.com 267-956-1145

March 04, 2023

Nice facility, Work was done promptly and price was as quoted. They even loaned me car so I could do some shopping while I "waited". More

by STRIPERSAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Understood the problem. Diagnosed the problem. And, fixed the problem. The car has never run better. More

by iCHARLIESR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Outstanding service, couldn’t be happier with the dealership! The technicians and entire service department were phenomenal! More

by SAMUEL.ARCIERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Great service great people easy in and easy out. Very professional. Nice waiting area and clean More

by DAVETVFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Excellent and timely service; Gracious and friendly service staff, Caring and thorough techs. Satisfying experience. More

by JOHNSCHLEGEL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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