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1,719 Reviews of North Penn VW - Service Center
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March 19, 2023
Excellent service and communication. Very helpful and transparent and the price was very reasonable. Ok Very helpful and transparent and the price was very reasonable. Ok More
by tjackson16
Verified CustomerEmployees Worked With
March 19, 2023
Always have a pleasant experience here even when it’s not a good diagnosis. Everyone from the front desk to garage is very knowledgeable, and personable. I never feel like I am being taken advantage of or ta a good diagnosis. Everyone from the front desk to garage is very knowledgeable, and personable. I never feel like I am being taken advantage of or talked down to here. I trust them with what they tell me and that is hard to find. I have had bad experiences with other service centers trying to get over on me and thinking I know nothing about my own car. I also enjoy the video they take and send to you via text/email that shows AND explains any issue your car may have. Anyway,my point is that North Penn VW has won us over as customers and I’m grateful to have found a trustworthy center. More
by DANIBOY.SAVIN
March 18, 2023
I just recently returned back to the VW family. Your customer service has improved tremendously Your customer service has improved tremendously More
by JOHNFB1965
Employees Worked With
March 17, 2023
Always wonderful service every time! They keep me informed from start to finish! Love that they send me a video letting me know how my service is going. They keep me informed from start to finish! Love that they send me a video letting me know how my service is going. More
by HOLLAND2001
March 17, 2023
The best dealer ever I recommend everyone for there need tchao and thanks for your excellent customer service tchao and thanks for your excellent customer service More
by amar.zellag
Employees Worked With
Other Employees :
Ken Piccari, Ken Piccari
March 15, 2023
The service advisors are supperb, especially Erin Trotter. She was constantly in touch as we worked through repair options on an old Jetta Trotter. She was constantly in touch as we worked through repair options on an old Jetta More
by PETES528
March 15, 2023
Best service I've ever received, very professional yet down to earth. Great people to work with for automobile services. Far above service offered by other dealers. down to earth. Great people to work with for automobile services. Far above service offered by other dealers. More
by jyadzinski
Employees Worked With
March 14, 2023
Service was very good. They kept me informed thoug text messages and personal interactions while I waited for my car. They kept me informed thoug text messages and personal interactions while I waited for my car. More
by dwfryling
Employees Worked With
March 13, 2023
Check in was quick and easy. The waiting area was clean and comfortable. The repair quality exceeded expectations. Pricing was reasonable. In all, a very fine experience. The waiting area was clean and comfortable. The repair quality exceeded expectations. Pricing was reasonable. In all, a very fine experience. More
by DENNISCAINE
