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North Penn VW - Service Center

Colmar, PA

4.7
1,694 Reviews

1,694 Reviews of North Penn VW - Service Center

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September 15, 2023

super friendly, efficient dealership. i’ve left my other vw dealer who i’ve been with for over 19 years because they were rude and i felt like my business didn’t matter to them. i don’t More

by LISAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sara
Sep 15, 2023 -

North Penn VW responded

Lisa, It's very disappointing to hear the lack of appreciation your previous dealer provided you. That being said, we're very happy that you've selected North Penn Volkswagen to help you with your VW needs! We look forward to many years of keeping your VW in top running condition! Sincerely, Ken Benton Service Manager

September 15, 2023

Got me schedule for oil change quickly. Pleasant to deal with and honest about maintenance of my car. Not pushy with recommendations at all. More

by Sosipower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2023

Post service follow up from Jesse was extremely courteous and professional. I had some ongoing issues with some key fob settings beyond the scope of provided service - Jesse didn't have to but still he handl More

by Sukhmeet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Inspection without any issues, called when car was ready, bill was as stated with estimate More

by jack.fagan.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 13, 2023

Great dealership and quick service! Jesse was awesome in helping me with a smooth yearly inspection experience! More

by Jgrahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2023

Easy to work with they corrected their problem and got the car working kept us in the loop More

by THEROUTSON.25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 07, 2023

Everything was done quickly and perfectly! Explanations were clear and the service was completed just as I expected. Thank you! More

by RTUMELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Nice, professional service and staff. I don’t speak too much so that’s all I have More

by CHARLESMELLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Piccari, Ken Piccari
September 06, 2023

The service department is great. They your car fixed and let you know everything that is going on. Very smoothly run and a very nice place to get your VW worked on! More

by Kopshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

I love how friendly, professional and fully transparent they are when your car is in their care. I truly love dealing with North Penn. More

by DIDI130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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