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North Penn VW - Service Center

Colmar, PA

4.7
1,694 Reviews

1,694 Reviews of North Penn VW - Service Center

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September 27, 2023

I advised that my tires make a lot of noise. I was told they could not replicate due to weather but they will rotate and balance. The tires are now louder than they were before. More

by MARTINST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
Sep 27, 2023 -

North Penn VW responded

Hello Mr. Martin, I'm sorry to learn about this issue with your Jetta. We will be in contact shortly to schedule a follow-up appointment to remedy this issue at your convenience. Thank you again for bringing this to our attention. We look forward to seeing you again soon. Sincerely, Ken Benton Service Manager 267-956-1145

September 26, 2023

They quickly performed factory service on my vehicle and even checked my alignment. Overall an excellent experience! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Great dealership and service center. Always called with updates on my car. Easy to get appointment More

by RICKNISH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Fast service, easy drop off and pick up. Nice, clean waiting area. All team was very helpful More

by AVP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
September 24, 2023

It’s always a pleasure working with Jesse at North Penn VW. He is very helpful and answers any questions that I have. More

by SLGRANDINETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Fitchett, Jason Hartman
September 22, 2023

I recommend North Penn. Professional staff, nice facility, and a business conducive environment. Matt did a great job assisting my family to purchase our son a new car. More

by LCDIAS7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt, Ken Piccari
September 21, 2023

Thank you - North Penn VW - always delivers fast and excellent service. Everyone is friendly and accommodating. More

by kmallitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2023

I have no issue with the collar VW dealership. They are helpful and professional. Although I have a pre-existing warranty and I purchased an extended warranty for my vehicle and ended up paying 60 More

by WILLIAMSBASEBALL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2023

On time reliable service. No request for extra service. Friendly people quiet waiting area As usual! More

by pmjmiller97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

Six months into an issue and they keep asking thousands of dollars, but the issue was not resolved and I eventually gave up and went somewhere else More

by daramella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erin Trotter
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