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1,693 Reviews of North Penn VW - Service Center
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October 24, 2023
Always great! No thanks This is extremely annoying to ask me to use a certain number of words to describe my experience No thanks This is extremely annoying to ask me to use a certain number of words to describe my experience More
by TROYCOOK
Verified Customer
October 20, 2023
The good: The staff are super nice and knowledgeable. Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they Always try to help. Never had any issue with them. Bad: I was in Oct 12th and was supposed to have someone get back to me about an issue & they didn’t. Now, they could be waiting on the 3rd party insurance to reply to them but a follow up stating we have zero updates so I know I am not fallen to the side helps. More
by mkauffman0
October 20, 2023
Dealer experience is great from scheduling to pick up is top notch. Erin Trotter is the perfect service advisor. top notch. Erin Trotter is the perfect service advisor. More
by Wozhawk
Employees Worked With
October 19, 2023
Great service. Very thorough. Work done timely. Good to know the mechanics are well trained. Videos provide are excellent. Very thorough. Work done timely. Good to know the mechanics are well trained. Videos provide are excellent. More
by JAMES.BAUERLE
October 18, 2023
Excellent as always! Got me in for a faulty speaker on super short notice and replaced same day. Got me in for a faulty speaker on super short notice and replaced same day. More
by Sebastian Olsson
October 17, 2023
Friendly, thorough, informative service from start to finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention t finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention that my car was washed when I picked it up? Fantastic every time! More
by LSCOTTG
Employees Worked With
Other Employees :
Rental office team members are always great too!
October 16, 2023
The manager was rude and the place couldn’t resolve my issue efficiently. They lacked basic understanding of the process and basically kept on switching their words issue efficiently. They lacked basic understanding of the process and basically kept on switching their words More
by hills_deborah
Employees Worked With
October 16, 2023
Great experience purchasing and quick response to fixing warranty issue .Tech help was great in going over all electronics warranty issue .Tech help was great in going over all electronics More
by DWBANOV
October 16, 2023
Nice amenities in the waiting area;,quality service and work from personnel. Service Advisor also showed flexibility it assessing charges for the service visit. The only “sour note”: I was charged $42 for work from personnel. Service Advisor also showed flexibility it assessing charges for the service visit. The only “sour note”: I was charged $42 for the replacement of a small license tag light bulb ($12 - bulb; $30 - labor). Truly absurd for such a simple / quick job…. More
by JRUBINI
