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North Penn VW - Service Center

Colmar, PA

4.7
1,600 Reviews

1,600 Reviews of North Penn VW - Service Center

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October 04, 2023

Excellent service and respectful of my time for appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. More

by DCPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Treichel
October 02, 2023

This dealership is great! Always takes care of my needs in the best possible way! More

by AVERY.ZALUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2023

Service staff was understanding and helpful in responding to my questions. They talked me though why my car had an issue More

by avanthuyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
September 30, 2023

I really appreciated the valet service with Steve! He was very prompt and competent . Sara also communicated very well to discuss my car’s needs. The work done on my car was excellent ! More

by JFIRDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
September 28, 2023

During the past two months, I have had my new car serviced a few times and each time the team was very helpful, friendly and professional. A loaner car was offered and accepted for one of the more lo More

by Lori Winkworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Mendoza
September 27, 2023

The staff is great to work with and is always clear about the price and time required for my car repairs More

by BEINSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I advised that my tires make a lot of noise. I was told they could not replicate due to weather but they will rotate and balance. The tires are now louder than they were before. More

by MARTINST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
Sep 27, 2023 -

North Penn VW responded

Hello Mr. Martin, I'm sorry to learn about this issue with your Jetta. We will be in contact shortly to schedule a follow-up appointment to remedy this issue at your convenience. Thank you again for bringing this to our attention. We look forward to seeing you again soon. Sincerely, Ken Benton Service Manager 267-956-1145

September 26, 2023

They quickly performed factory service on my vehicle and even checked my alignment. Overall an excellent experience! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

Great dealership and service center. Always called with updates on my car. Easy to get appointment More

by RICKNISH40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

Fast service, easy drop off and pick up. Nice, clean waiting area. All team was very helpful More

by AVP1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin
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