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North Penn VW - Service Center

Colmar, PA

4.7
1,599 Reviews

1,599 Reviews of North Penn VW - Service Center

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October 12, 2023

Great experience! Honest evaluation/service on my car and great customer service! Also has plenty of coupons and discounts available! Overall anmazing experience! More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Everyone was so efficient and kind. Everything was well explained in the video I was sent More

by MCARLSON571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mendoza excellent!
October 12, 2023

The service provided by this dealership was great. They provided thorough updates on the status of my car. More

by JAMESBRYANR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

I found the dealership to be a very friendly place when I have to come for car repair and wait. More

by JMTHOMAS2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2023

My service consultant was very knowledgeable and polite. I was greeted right away and my issue looked at and confirmed. The waiting area is well kept. My service was completed quickly and accurately. More

by STOUTY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Trotter
October 11, 2023

Took care of our car. Good communication, friendly staff, and good service. Thanks so much! More

by Rshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Campacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2023

Very polite and nice. Very informative and constantly updated on my vehicle. Service advisor was amazing! More

by JHM1299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Extremely professional experience everytime. One of the best dealerships in the region and my first choice for work on my VW More

by pjjohnson500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

Dealer Rater: This matter was/is not with NorthPenn, rather with the VW part (a manufacturing issue) rusting in what had seemed to have been a premature amount of time. My Toyota had gone for 20 years More

by NorthPennTreatsMeGreat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

North Penn VW responded

Hello Mr. Baack, Thank you for continuing to service your Jetta with our service team. I understand the investment you made recently in your Jetta was more than you would've liked to spend, but we share the common goal in keeping your car safe and reliable for many years to come. Do not hesitate to reach out to me if you have any concerns. We look forward to seeing you again at your next service visit. Sincerely, Ken Benton Service Manager

October 04, 2023

Excellent service and respectful of my time for appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. More

by DCPEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Treichel
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