1,599 Reviews of North Penn VW - Service Center
Great experience! Honest evaluation/service on my car and great customer service! Also has plenty of coupons and discounts available! Overall anmazing experience! Honest evaluation/service on my car and great customer service! Also has plenty of coupons and discounts available! Overall anmazing experience! More
The service provided by this dealership was great. They provided thorough updates on the status of my car. They provided thorough updates on the status of my car. More
I found the dealership to be a very friendly place when I have to come for car repair and wait. have to come for car repair and wait. More
My service consultant was very knowledgeable and polite. I was greeted right away and my issue looked at and confirmed. The waiting area is well kept. My service was completed quickly and accurately. I was greeted right away and my issue looked at and confirmed. The waiting area is well kept. My service was completed quickly and accurately. More
Took care of our car. Good communication, friendly staff, and good service. Thanks so much! Good communication, friendly staff, and good service. Thanks so much! More
Very polite and nice. Very informative and constantly updated on my vehicle. Service advisor was amazing! Very informative and constantly updated on my vehicle. Service advisor was amazing! More
Extremely professional experience everytime. One of the best dealerships in the region and my first choice for work on my VW One of the best dealerships in the region and my first choice for work on my VW More
Dealer Rater: This matter was/is not with NorthPenn, rather with the VW part (a manufacturing issue) rusting in what had seemed to have been a premature amount of time. My Toyota had gone for 20 years rather with the VW part (a manufacturing issue) rusting in what had seemed to have been a premature amount of time. My Toyota had gone for 20 years and 250 000 miles, and had no such issue; the VW - THROUGH NO FAULT OF NORTH/PENN - had only gone 10 years. The NorthPenn Family is the only place I would take my vehicle(s) for service ! VW, if they are building cars for people who keep them longer than 100 000 miles, would need to address this in their manufacturing process. Control arms, which had failed, should be more durably manufactured. (in all fairness, the ENGINE, so far, is PERFECT) More
Excellent service and respectful of my time for appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. appointments. Knowledgeable about the needs of my car and I’m not doing service items not needed during appointments. More