1,599 Reviews of North Penn VW - Service Center
Excellent as always! Got me in for a faulty speaker on super short notice and replaced same day. Got me in for a faulty speaker on super short notice and replaced same day. More
Friendly, thorough, informative service from start to finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention t finish. Every team member you encounter is friendly. My car was going to take some time to be worked on and I was given a loaner car. Did I mention that my car was washed when I picked it up? Fantastic every time! More
The manager was rude and the place couldn’t resolve my issue efficiently. They lacked basic understanding of the process and basically kept on switching their words issue efficiently. They lacked basic understanding of the process and basically kept on switching their words More
Great experience purchasing and quick response to fixing warranty issue .Tech help was great in going over all electronics warranty issue .Tech help was great in going over all electronics More
Nice amenities in the waiting area;,quality service and work from personnel. Service Advisor also showed flexibility it assessing charges for the service visit. The only “sour note”: I was charged $42 for work from personnel. Service Advisor also showed flexibility it assessing charges for the service visit. The only “sour note”: I was charged $42 for the replacement of a small license tag light bulb ($12 - bulb; $30 - labor). Truly absurd for such a simple / quick job…. More
The dealerships is clean, sales department is welcoming, no pressure, made buying a car easy with no hassle. no pressure, made buying a car easy with no hassle. More
We recently made an appointment for our 2015 Jetta tdi because of an engine warning light indicating the particulate trap was conjested. Jesse in service exceeded our expectations in the way everything wa because of an engine warning light indicating the particulate trap was conjested. Jesse in service exceeded our expectations in the way everything was handled in correcting the problem. We are impressed with the professionalism and appreciate the lack of trying to sell us some extra service work. Definately going back to North Penn VW. More